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Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

3.0 star property

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Exterior
Attic Chalet,Hill View | Premium bedding, down comforters, memory foam beds, in-room safe
Front of property
Coffee/tea maker, electric kettle
Restaurant

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Darjeeling, Near Darjeeling Railway Station, Darjeeling, West bengal, 734101
  • Place, Darjeeling Himalayan Railway
    ‪2 min walk‬
  • Place, Chowrasta
    ‪11 min walk‬
  • Place, Botanical Gardens
    ‪13 min walk‬
  • Airport, Bagdogra (IXB)
    ‪122 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Double Room, 1 King Bed

  • 1938 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Double Room

Family Double Room | Premium bedding, down comforters, memory foam beds, in-room safe

Family Double Room

  • 2260 sq ft
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Attic Chalet,Hill View

Attic Chalet,Hill View | Premium bedding, down comforters, memory foam beds, in-room safe

Attic Chalet,Hill View

  • 1938 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Double Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

About the neighborhood

Darjeeling

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels places you next to Darjeeling Himalayan Railway and within a 15-minute walk of Botanical Gardens. This 3-star hotel has 24 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a nightclub.

What's nearby

  • Darjeeling Himalayan Railway - 2 min walk - 0.1 miles
  • Chowrasta - 11 min walk - 0.6 miles
  • Botanical Gardens - 13 min walk - 0.7 miles
  • Japanese Peace Pagoda - 4 min drive - 1.1 miles
  • Tibetan Buddhist Monastery - 5 min drive - 0.7 miles

Getting around

  • Darjeeling Station - 1 min drive
  • Bagdogra (IXB) - 167 min drive

Restaurants

  • ‪Glenarys - ‬11 min walk
  • ‪Noryang Tibetan Kitchen - ‬10 min walk
  • ‪Kunga Restaurant - ‬10 min walk
  • ‪The Park Restaurant  - ‬7 min walk
  • ‪Dekevas - ‬10 min walk

About this property

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels

Guests of Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels enjoy features like a nightclub, free WiFi in public areas, and a terrace. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include laundry facilities, an ATM, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include dining areas, coffee makers, and safes.

Similar properties

Reception
Sumitel Hotel 500 meters from Mall Road
Darjeeling
  • Spa
  • Free WiFi
  • Restaurant
  • Bar
7.6 out of 10, Good, 17 reviews
$21 nightly
The price is $22
Jul 3 - Jul 4
Total with taxes and fees
Sumitel Hotel 500 meters from Mall Road

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 200 per person
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for INR 800.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 200.00 per person
  • Rollaway bed fee: INR 800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM—-noon
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Udaan Hotel Zambala Retreat Darjeeling
Udaan Zambala Retreat Darjeeling
Udaan Zambala Retreat
Udaan Hotel Zambala Retreat
Anant Hotel Zambala Retreat Spa
Zambala Retreat Spa Darjeeling By Anant Groups of Hotels

Frequently asked questions

Is a free cancellation option available at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see around Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

This hotel is located in Darjeeling, just steps from Darjeeling Himalayan Railway. You'll also find Raj Bhavan and Himalayan Mountaineering Institute Museum within a short drive.

Is parking available on site at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

No, there isn't parking available at the hotel.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels have a casino?

No, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels doesn't have a casino.

Is there an indoor pool at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and slippers.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels have a restaurant that serves breakfast?

Yes, Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels serves buffet breakfast each morning for a surcharge from its restaurant.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels allow pets to stay for free?

No, pets and service animals aren't allowed at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

The closest major airport to Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels is Gangtok (PYG-Pakyong), which is about 24 mi away. Another top airport is Bagdogra (IXB), which is around 24.7 mi away.

Are there rooms with balconies that I can book at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels?

No, there aren't any guestrooms at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels that offer a balcony.

Does Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels offer wedding services?

Take advantage of the wedding venue at Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels if you plan to say "I do" during your trip.

Zambala Retreat & Spa, Darjeeling By Anant Groups of Hotels Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 4 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so nice to view the entire train station.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Des J

Liked: Cleanliness, property conditions & facilities, room comfort

Everything went well

I had a very enjoyable stay at the Zambala - it was in a very good location right opposite the steam locomotive shed and 50 m from the station. It was also an easy walk up to the market and main square, and a reasonably easy easy walk to the zoo and the mountain climbing museum and the natural history museum. we enjoyed the back terrace, especially during the Diwali celebrations, where we had a glass of wine and some cheese twists while watching the fireworks. The front balcony was also excellent for watching the steam trains. Despite being on the main road and I against the railway line, the room was very quiet both during the day, and especially at night
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

DENZIL DONALD

Disliked: Amenities, property conditions & facilities
They provided some corner room that was having no outside view as promised to me. No heating/heater service available neither they have any arrangements for same. Very disappointed in this hotel. Had to check out next day.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Nu

Service is OK To help yourself the most Staff not very friendly.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Nu

Liked: Cleanliness
Disliked: Staff & service
Service is OK To help yourself the most Staff not very friendly.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
PLS REMOVE THIS AS NOT AT ALL OF STANDARD AS EXPEDIA OFFERS HOTELS.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Sayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and comfortable stay, above all the hotel is exactly infront of the Darjeeling station, and from the window snowy mountains can be seen too.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Khorshed

Liked: Cleanliness, room comfort

A so so place to stay

Need to improve in many things.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

This is a physically nice hotel (it is close to the railway station, or the toy train station and it overlooks a nice valley), but it has no soul. It was very cold, and the heating (which we paid for extra, by the way) was not working properly. It was very, very noisy-- because you can hear the loud train and traffic all day. No wi-fi the entire stay, and normal phones are out of range (because where the hotel is). And it was far from everything else :-( Just disappointing on all levels.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Gnmay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

situated in heart of Darjeeling opposite trains

Only problem was the extreme spicy food. not understanding that we cant eat such. I contracted bad food poisoning. Even had to make own toast. Very slow staff in kitchen. Desk staff exemplary, very kind and considerate - as we had not anticipated the coldness of Darjeeling. Disappointing that the Zoo and HMI were closed on the only day we were there and we enjoyed the Nepali dress, but need to explain about photos etc in the tea garden. Tea garden tour very informative, excellent guide.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Selvin

Disliked: Cleanliness, staff & service, room comfort

Disappointed

The hotel is just outside of the main area, so it takes approx. 15 mins to walk to the centre. However there is a beautiful view of the mountains and the toy train is on your doorstep. Unfortunately, the bed sheets and duvet were really dirty, there was no heating and it was freezing. When we asked for a heater, they informed us there would be a charge and then told us they didn’t haven’t any left! We organised the Tiger Hill view point morning trip and we paid at the reception in full, however after check out, the hotel kept calling us to confirm that we had paid - it was super annoying. Finally we had booked a mountain view but we got the ground floor - which was super noisy, we could hear every conversation had at reception, and we did not have a view of the mountain, just the next door building. The restaurant food and the wait staff were really nice and it was one of the good things about this hotel.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff

Location was excellent, staff were very helpful. Room was cold as it was winter but they provided a heater at a small extra cost. couldnt get wifi in room. Breakfast was nice and tasty.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

G Bhoomesh ReddyG Bhoome

Liked: Cleanliness
Disliked: Staff & service

It is ok minus the front office staff

Very ill mannerd front office, especially one Mr. Chatri, very rude, behaves with the guest as if it is free accomodation, has no sense of hospitality & courtesy.
Stayed 3 nights in Nov 2017
Verified

8/10 Good

tomo3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新しい綺麗なホテル

ダージリンの駅のすぐ横にある２０１７年開業の新しいホテルで設備も今風でした。 冬に行くとお湯の出が悪かったり毛布が置いていなかったりの不備もあるので 注意が必要です。スタッフもまだ不慣れなところもありましたが皆親切でいい人達でした。
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

景色は最高！

景色、最高！便利さ、最高！残念だった点：①申し込むとき「ヒルビュー」というのを見つけてこのホテルにした。到着して、その点を確認したのに、目の前に立ちはだかる崖しか見えない部屋だった。(ヒマラヤと逆の部屋)。②お湯が3分ぐらいで冷たくなるのでクレームを言ったら、部屋に来て「大丈夫」とだけ言って去った。③二人で泊まったのにタオルもアメニティーもすべて一人分。④極寒だったので、毛布を頼んだら「他の人に渡したのでない、温かいから大丈夫」とだけ言われた。⑤朝６時半チェックアウトして出発する予定を伝えたら「ＯＫ」と言ったのに、チェックアウトで受付には誰もいなかった。玄関もカギがかかっていて出られなかった。⑥Wifiが部屋からはつながらなかったので、廊下でネットをした。⑦朝のタクシーの依頼もして「ＯＫ」と言われたが、されていなかった。以上、残念な点。でも、ベランダからの朝焼けの景色は最高でした。部屋も新築のようできれいでした。スタッフはみなニコニコして人はいいのですが、ホテル業になれていないという感じでした。きっと、これから頑張ってくれると思います。
Stayed 1 night in Nov 2017