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Alaya Heritage Resort and Spa

4.5 star property

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Egyptian cotton sheets, premium bedding, Select Comfort beds
Front of property
Reception
Premium Room, Balcony, Hill View | Bathroom | Shower, hydromassage showerhead, free toiletries, hair dryer
Restaurant

Reviews

3.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Lebong Cart Rd, Darjeeling, WB, 734101
  • Place, Everest Museum
    ‪13 min walk‬
  • Place, Raj Bhavan
    ‪1 min drive‬
  • Place, Himalayan Mountaineering Institute Museum
    ‪4 min drive‬
  • Airport, Bagdogra (IXB)
    ‪132 min drive‬

Room options

View all photos for Premium Room, Balcony, Hill View

Premium Room, Balcony, Hill View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Premium Room, Balcony, Hill View

  • Valley view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Darjeeling

Alaya Heritage Resort and Spa places you within a short walk of Everest Museum and within a mile (2 km) of Raj Bhavan. This 20-room, 4.5-star resort welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.
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What's nearby

  • Everest Museum - 13 min walk - 0.7 miles
  • Padmaja Naidu Himalayan Zoological Park - 14 min walk - 0.8 miles
  • Raj Bhavan - 1 min drive - 0.3 miles
  • St Joseph's College - 3 min drive - 1.4 miles
  • Himalayan Mountaineering Institute Museum - 4 min drive - 1.6 miles

Getting around

  • Darjeeling Station - 27 min drive
  • Gangtok (PYG-Pakyong) - 178 min drive

Restaurants

  • ‪Glenarys - ‬4 min drive
  • ‪Noryang Tibetan Kitchen - ‬5 min drive
  • ‪Kunga Restaurant - ‬5 min drive
  • ‪The Park Restaurant  - ‬5 min drive
  • ‪Dekevas - ‬5 min drive

About this property

Alaya Heritage Resort and Spa

Guests of Alaya Heritage Resort and Spa enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for INR 3500 per vehicle one-way. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury resort include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Espresso makers, free newspapers, and free local calls are also standard. Change of towels is available on request.
Guests can indulge in a pampering treatment at the resort's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: INR 250 to 400 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,500 square feet of space)

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • At least 80% organic food
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 250 to 400 per person
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 19AAJCT2409G1ZA

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Alaya Heritage Spa Darjeeling
Alaya Heritage Resort and Spa Resort
Alaya Heritage Resort and Spa Darjeeling
Alaya Heritage Resort and Spa Resort Darjeeling

Frequently asked questions

What is there to do close to Alaya Heritage Resort and Spa?

This resort is located in Darjeeling within a short 12-minute walk of Everest Museum. You'll also find Himalayan Mountaineering Institute Museum and Chowrasta within a short drive.

Is parking available on site at Alaya Heritage Resort and Spa?

Yes, self parking is offered for free at the resort.

Is a spa located at Alaya Heritage Resort and Spa?

Aura Spa is the resort's full-service spa and services include deep-tissue massages.

Are there luxury amenities available at Alaya Heritage Resort and Spa?

Yes, guests can indulge in luxuries such as a chef service, a restaurant, and hot stone massages at this resort.

Does Alaya Heritage Resort and Spa feature a casino?

No, Alaya Heritage Resort and Spa doesn't have a casino.

Is there an indoor pool at Alaya Heritage Resort and Spa?

No, there is no indoor pool at this resort.

What do couples enjoy most about Alaya Heritage Resort and Spa?

There are many amenities for couples at this resort, including a chef service as well as a restaurant and couples/private dining.

Does Alaya Heritage Resort and Spa have a hot tub?

No, this resort doesn't have a spa tub.

Does Alaya Heritage Resort and Spa have a restaurant that serves breakfast?

Yes, Alaya Heritage Resort and Spa serves buffet breakfast on weekend mornings for a surcharge from its restaurant.

Does Alaya Heritage Resort and Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Alaya Heritage Resort and Spa.

Does Alaya Heritage Resort and Spa have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Alaya Heritage Resort and Spa?

The closest major airport to Alaya Heritage Resort and Spa is Gangtok (PYG-Pakyong), which is about 23.2 mi away. Another top airport is Bagdogra (IXB), which is around 25.8 mi away.

Are there rooms with balconies that I can book at Alaya Heritage Resort and Spa?

Yes, some guestrooms at Alaya Heritage Resort and Spa offer a balcony and may feature valley views.

Alaya Heritage Resort and Spa Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

3.0/10

Staff & service

3.0/10

Amenities

3.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Pragnesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not exist ,
Stayed 3 nights in May 2026