Nice clean lobby and rooms. But I was told the shuttle would pick me up at airport 15-20 minutes…after 45 minutes I took an Uber. Check in was very long line (I believe not staffs fault). I got to room and no shampoo, conditioner or lotion. I called to reception no answer, went down to ask in person they told me housekeeping would come bring to me. I waited over 30 minutes, called reception no answer and had to go back down in person. I just wanted to take a shower. Very frustrating. I will not stay there again.
Nice stay overall!
The staff are great. Quiet rooms . Great breakfast.
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The staff was friendly, professional & went over the top when they could. The room was clean & everything was in working order. The service in the restaurant was slow at times but likely because the facilities were reopening during the Covid pandemic. I recommend this hotel to all who stay in the area & will stay hear whenever I return to the area.
They did well considering the pandemic. Door would not lock due to misalignment of dead bolt and mortise. Very safe, clean, quiet.
The hotel was beautiful. However, i was disappointed on the restaurant and caffeteria options or the lack of maybe a vending machine or two cause. The rooms were nice. Comfy beds. I could live in those. I wasnt sure why there wasnt a complimentary breakfast? My entire weekend and i got one meal and options were limited.
Staffs were nice and pleasant and my room was changed
Great plac Affordable Great service Nice bar and restaurant
Nice rate, convenient location and nice service for long term parking
I really liked they were very friendly and offered free shuttle within a 5 mile radius.
It's located right off the highway and has free parking. No free breakfast. The rooms were cleaned and the pillows were great. The furniture is very old and worn. Stains on the mattresses.
Close to the airport, could place to stay a stranded or otherwise
My first time staying at the Westin and was on the 13th floor, room 1313 to be exact. This really made for a pleasurable stay as this is the address number of the Munsters home on Mockingbird Ln. The view was fantastic and the room was lovely. Will do this again.
Good hotel very close to airport. Unfortunately, the toilet made noise every 5-10 minutes, which we didn’t realize until it was preventing us from sleeping and too late to do much to change it, and we were awoken at 9am by staff wanting to clean the room when we had not yet checked out! There is some noise from the planes taking off, but not too much.
It was a very nice hotel but my toilet made an annoying noise upon flushing. Also, it is near the airport and lots of plane noise.
Did not get room serviced one day- I think they were short staffed. Pool could use updating-did not look very clean. The workout facilities were great! Bed were very comfy!
Short one night stay. Quick check in. Quiet, clean room.
Everyone was kind and accommodating but the hotel is run down and needs major renovation.
Only there overnight. Pleasant staff, clean/confortable room. Nice restaurant with friendly staff. Wish I had time for the rooftop pool.
Located in Las Colinas, The Westin Dallas Fort Worth Airport is within a 10-minute drive of popular attractions such as Irving Convention Center and Founder's Plaza Observation Area. This 506-room, 4-star hotel has 24-hour room service along with conveniences like a 24-hour gym and free in-room WiFi.
Savor a meal from the comfort of your room with 24-hour room service.
All 506 rooms feature refrigerators, coffee makers, and free long-distance calls. Guests can expect 32-inch LED TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also available.
At The Westin Dallas Fort Worth Airport, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Nice clean lobby and rooms. But I was told the shuttle would pick me up at airport 15-20 minutes…after 45 minutes I took an Uber. Check in was very long line (I believe not staffs fault). I got to room and no shampoo, conditioner or lotion. I called to reception no answer, went down to ask in person they told me housekeeping would come bring to me. I waited over 30 minutes, called reception no answer and had to go back down in person. I just wanted to take a shower. Very frustrating. I will not stay there again.
Nice stay overall!
The staff are great. Quiet rooms . Great breakfast.
.
The staff was friendly, professional & went over the top when they could. The room was clean & everything was in working order. The service in the restaurant was slow at times but likely because the facilities were reopening during the Covid pandemic. I recommend this hotel to all who stay in the area & will stay hear whenever I return to the area.
They did well considering the pandemic. Door would not lock due to misalignment of dead bolt and mortise. Very safe, clean, quiet.
The hotel was beautiful. However, i was disappointed on the restaurant and caffeteria options or the lack of maybe a vending machine or two cause. The rooms were nice. Comfy beds. I could live in those. I wasnt sure why there wasnt a complimentary breakfast? My entire weekend and i got one meal and options were limited.
Staffs were nice and pleasant and my room was changed
Great plac Affordable Great service Nice bar and restaurant
Nice rate, convenient location and nice service for long term parking
Dear Guest, please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are genuinely sorry. We hope you will give us another opportunity to welcome you in the future. Scott Stewart, General Manager