Sterling Hotel Dallas
2.5 out of 5.0
1.7
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
My three night stay was complicated in the second when the bathroom commode started over flow and after half an hour my room had to be changed at about 2 am in the morning. There was not enough towels in the bathroom, no hangers in the closet. didnt get the hangers for my shirts even after requesting for those. There was no iron in the room. A 30 years old building where cleanlines is not adequate. No restaurants around. The staff were super nice and friendly.
When i arrive to the hotel they doesn't have my reservation and when finally give me my room the room have problems with the AC and the lights
Awful! The elevator was down so I got to carry my luggage up 6 flights of stairs. The cable was out and they didn't fix it. I called twice once before maintenance went home and once after they went home. The night clerk was rude and offered no solution. The whole hotel wreaked of smoke! The parking garage was not lit and it was scary at night to get out in the dark and walk back to my room.
We had to change rooms 3 times. The first "Non-Smoking" room reaked, the second was unusable, the third, was okay. The AC didn't work but they sent someone up to fix it quickly. Since we changed rooms, our room wasn't on the maids list of rooms to clean, good thing we caught her in the hall and asked for additional towels. The staff bent over backwards to make the experiance as pleasent as possible, the hotel itself is just too old, but it does have a ballroom which was the reason we were ther in the first place. We'll return to use the ballroom, but we'll sleep somewhere else.
It was a nice hotel the front desk helped later in the night but they did not call me when my driver was there so made me late for my reservations.
The shower head fell off,the blanket had cigarette holes in it,the chair in our room had the arm broken off,the carpet was filthy and the flapper in the toilrt was not working properly. Other than the fact that we didn't have washcothes either our stay was non-eventful. Good thing we onky stayed 1 night.
This hotel is horrible. Horrible Bed Horrible Bathroom Unorganized staff bathroom sink stunk of sewer beds were horrible.
The room had stains in carpet and furniture.the a/c unit was manualy wired and secured with electrical tape still leaving wires exposed.the bathroom had mold and mildew in shower area.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Sterling Hotel Dallas places you within a 10-minute drive of popular sights such as University of Dallas and University of Texas Southwestern Medical School. This 363-room hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center. It's near the airport and also a short drive from Irving Convention Center and American Airlines Center.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 7 AM to 10 AM.
Rooms
Sterling Hotel Dallas's 363 air-conditioned rooms provide coffee makers, phones, and ironing boards. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Rooms also include desks.
Property features
Guests staying at Sterling Hotel Dallas enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this adults-only hotel include outdoor tennis courts, free WiFi in public areas, and a conference center.
Guest reviews for Sterling Hotel Dallas
yuk and double yuk.
Singles
This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
i will not stay in this hotel again
BusinessTravelers
I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
scary!
BusinessTravelers
The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
yuck!
Singles
The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
its not really in downtown dallas
BusinessTravelers
My three night stay was complicated in the second when the bathroom commode started over flow and after half an hour my room had to be changed at about 2 am in the morning. There was not enough towels in the bathroom, no hangers in the closet. didnt get the hangers for my shirts even after requesting for those. There was no iron in the room. A 30 years old building where cleanlines is not adequate. No restaurants around. The staff were super nice and friendly.
not good
LGBT
When i arrive to the hotel they doesn't have my reservation and when finally give me my room the room have problems with the AC and the lights
might be the birthplace of crack!
Singles
Awful! The elevator was down so I got to carry my luggage up 6 flights of stairs. The cable was out and they didn't fix it. I called twice once before maintenance went home and once after they went home. The night clerk was rude and offered no solution. The whole hotel wreaked of smoke! The parking garage was not lit and it was scary at night to get out in the dark and walk back to my room.
dated hotel in serious need of remodeling
Couples
We had to change rooms 3 times. The first "Non-Smoking" room reaked, the second was unusable, the third, was okay. The AC didn't work but they sent someone up to fix it quickly. Since we changed rooms, our room wasn't on the maids list of rooms to clean, good thing we caught her in the hall and asked for additional towels. The staff bent over backwards to make the experiance as pleasent as possible, the hotel itself is just too old, but it does have a ballroom which was the reason we were ther in the first place. We'll return to use the ballroom, but we'll sleep somewhere else.
my stay
Families
It was a nice hotel the front desk helped later in the night but they did not call me when my driver was there so made me late for my reservations.
the shower head fell ...
Couples
The shower head fell off,the blanket had cigarette holes in it,the chair in our room had the arm broken off,the carpet was filthy and the flapper in the toilrt was not working properly. Other than the fact that we didn't have washcothes either our stay was non-eventful. Good thing we onky stayed 1 night.
