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Recent guest reviews

I reserved a total of 14 nights. I needed to stay here while my house was getting finished. It was a good distance from my job. The first seven days I didn't have hot water because the boiler was broken. They brought in a temporary boiler and finally had hot water on day 8. The halls and rooms have a STRONG deodarizing smell - almost like they are trying to cover up an odor in the carpet. It burned my nose and I was sneezing constantly. I'm pretty sure the filters in my room needed changing. They said that the maids would come and refresh the room every seven days but no one ever came. I had to go and request some at the front desk myself. The walls are thin. You can hear any and everything. Also, guests smoke in the halls even though they are not supposed to. The room didn't seem as clean as it should be. For example, they were poop stains on the outside of toilet. The coffee maker in the kitchen looked like it had been washed in coffee - like it had never been cleaned. There were crumbs in my bed. I guess the laundry facility was getting finished because it looked like it was under construction and had a strange odor as well. I really did not like washing my clothes here because it was so dusty. I rarely get sick. After I stayed at this hotel I had a horrible cough for a week and I definitely believe it was because of the unsanitary conditions.

I arrived after 5pm and my room wasn’t ready. The guy before me on the line had double booked and I heard the clerk cancel the second room. When it was my turn I was told my room wasn’t ready until another hour or so. I asked if I could have the room the guy had canceled and was told that that wasn’t the room I needed.Not sure what she meant by that. I booked one bed and that was ine bed room. After a little bit of polite arguing I was given the room the guy had canceled.

Property was outdated and breakfast was not good. I saw some ladies folding sheets on the floor near lobby area and I was so shocked. They didn't seem to mind if other customers were passing by. I think the management should change so protocol regarding hygiene standard.

I didn't like that my room wasn't ready on arrival due to short staff was told it would be ready in 30 mins wasn't ready until 2hrs later

Loved the clean soft sheets and pillows! Receptionists all very helpful, especially the night guy!

The staff was friendly while checking in and out. The property was very clean and smelled fantastic compared to the last place I stayed at smelled like a curry restaurant. The breakfast buffet was hot and cooked to perfection. Not slop thrown on a hot plate.

Staff is excellent. Hotel is perfect and affordable.

Cons: There was late night partying at the pool every night and we could hear from the 2nd level. Lots of dogs and smokers. Pros: breakfast included and was good, laundry convenient and free.

Used the hotel for one night to attend a wedding nearby. Wish we would have had more time to use the facility. Price was great for what was available, It was a good evening.

Good breakfast, good location, clean & quiet. Comfortable bed.

The hotel was clean, some construction going on, but not disruptive at all. Breakfast was good and very much appreciated for my early starts. Hotel was convenient to the job site I was at ( about 1/2 mile away )

Very nice, convenient, clean, friendly. Wish breakfast started earlier.

Sadly a very rough night. The fire alarm started going off about 8 pm and continued off and on for hours. i called and called and called. they kept saying it would be fixed in a few minutes. finally in desperation i asked if i could be relocated to a different building. Oh yes, they said. why didn't they do this hours before. so there I was packing up in the middle of the night. and all before a big business meeting the next morning. i kept hearing the trite phrsse "I do apologize". Directly from the training manual.

Convenient, inexpensive place to stay when passing through Dallas

Clean rooms, friendly staff, a good place to stay.

Just minor glitches, no bath towels on check in, a cokcroach in the room on day 3. The facility otherwise was great. Roomy suite with all amnities, close to freeway access, central location and the front desk staff was superlative.

Room was clean and quiet. It had a full kitchen which we didn't use but a plus for some people. The free breakfast was not the greatest but adequate. It was easy to access right off the freeway. The freeway is a toll road so be aware. They will take a picture of your license and send you the bill later. Many restuarants within 2 miles on Belt Line Rd. Galleria mall also near by.

Great stay, great Breakfast and comfortable bed. It would be nice if they would leave more coffee.

Excellent staff. Beds very comfortable. Good location will stay there again.

Dallas Pkwy Dallas TX

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Far North Dallas within a mile (2 km) of Addison Circle Park, Staybridge Suites Dallas Addison, an IHG Hotel is within a few miles (5 km) of Galleria Dallas. This 129-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 129 soundproofed rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

At Staybridge Suites Dallas Addison, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Studio Suite (Bed type allocated at check-in)

1 Queen Bed | Sleeps 2

Studio Suite, 2 Double Beds, Accessible (Mobility Tub)

2 Double Beds | Sleeps 6

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Staybridge Suites Dallas Addison, an IHG Hotel

Everyone (5) Couples (9) Business (9) Family (7) Other (2) Friends (1)
2
Everyone

I reserved a total of 14 nights. I needed to stay here while my house was getting finished. It was a good distance from my job. The first seven days I didn't have hot water because the boiler was broken. They brought in a temporary boiler and finally had hot water on day 8. The halls and rooms have a STRONG deodarizing smell - almost like they are trying to cover up an odor in the carpet. It burned my nose and I was sneezing constantly. I'm pretty sure the filters in my room needed changing. They said that the maids would come and refresh the room every seven days but no one ever came. I had to go and request some at the front desk myself. The walls are thin. You can hear any and everything. Also, guests smoke in the halls even though they are not supposed to. The room didn't seem as clean as it should be. For example, they were poop stains on the outside of toilet. The coffee maker in the kitchen looked like it had been washed in coffee - like it had never been cleaned. There were crumbs in my bed. I guess the laundry facility was getting finished because it looked like it was under construction and had a strange odor as well. I really did not like washing my clothes here because it was so dusty. I rarely get sick. After I stayed at this hotel I had a horrible cough for a week and I definitely believe it was because of the unsanitary conditions.

By on Nov 2, 2021

Review comment responded on Nov 3, 2021

We apologize for your experience here at staybridge.

3
Partner Couples

I arrived after 5pm and my room wasn’t ready. The guy before me on the line had double booked and I heard the clerk cancel the second room. When it was my turn I was told my room wasn’t ready until another hour or so. I asked if I could have the room the guy had canceled and was told that that wasn’t the room I needed.Not sure what she meant by that. I booked one bed and that was ine bed room. After a little bit of polite arguing I was given the room the guy had canceled.

By on Jul 6, 2021

3
Family

Property was outdated and breakfast was not good. I saw some ladies folding sheets on the floor near lobby area and I was so shocked. They didn't seem to mind if other customers were passing by. I think the management should change so protocol regarding hygiene standard.

By on Jun 25, 2021

3
Family

I didn't like that my room wasn't ready on arrival due to short staff was told it would be ready in 30 mins wasn't ready until 2hrs later

By on Jul 15, 2019

Review comment responded on Jul 17, 2019

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every action and precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.

5
Everyone

Loved the clean soft sheets and pillows! Receptionists all very helpful, especially the night guy!

By on Apr 24, 2019

Review comment responded on Apr 26, 2019

Thank you for your glowing review and for staying with us! We are thrilled to have you as our guest and hope to see you back soon!

5
Family

The staff was friendly while checking in and out. The property was very clean and smelled fantastic compared to the last place I stayed at smelled like a curry restaurant. The breakfast buffet was hot and cooked to perfection. Not slop thrown on a hot plate.

By on Apr 2, 2019

Review comment responded on Apr 4, 2019

I am very happy to hear that you enjoyed your stay, we hope you can stay with us again soon! Thank you for taking the time to write your review!

5
Everyone

Staff is excellent. Hotel is perfect and affordable.

By , from Addison on Oct 1, 2018

Review comment responded on Oct 12, 2018

Thank you for staying with us! We are thrilled that we were able to make the mark with our service and cleanliness! We hope to see you back soon!

5
Everyone

By on Sep 8, 2018

Review comment responded on Oct 22, 2018

Thank you for staying with us!

3

room overlooking pool

Everyone

Cons: There was late night partying at the pool every night and we could hear from the 2nd level. Lots of dogs and smokers. Pros: breakfast included and was good, laundry convenient and free.

By on Jul 18, 2016

3

dallas wedding trip`

Couples

Used the hotel for one night to attend a wedding nearby. Wish we would have had more time to use the facility. Price was great for what was available, It was a good evening.

By on Sep 15, 2015

Staybridge Suites Dallas Addison, an IHG Hotel

16060 Dallas Pkwy, Dallas, TX 75248
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