Very bad experience with Alfred property. As already stated by at least another review, we experienced the same problem to pick up the key and ended to get another accommodation by ourselves. The pick up system didn't work so we couldn't pick up the key, we tried to call on 2 different numbers, stayed on hold more than 1 hour ! we finally found a chat on their website where we chat with a lady and told to wait they will try to find someone to get a solution, after another half an hour we had enough and call orbitz to cancel the booking arrived after our flight at the property at 5 pm and left with no hotel at 7 pm .. told us we will get refund 7-10 days and it's been now 11 business days after and still no sign of refund on the card. Apparently as seen on previous reviews we were not the only one in this situation, so I definitely not recommend this property. Better to stick with proper hotel with real front desk.
the rooftop pool was great! we had a corner apartment and had an excellent view of the city but our bathroom hadn't been cleaned very well in some areas. I would definitely stay at the Alfed again.
Property was not cleaned and ready for us when we arrived and we had to find somewhere else to stay. Stay Alfred found us another apartment but they were both very bare and uncomfortable. I’ll be getting a real hotel next time.
Very nice apartment in great location. Easy walk to lots of favorites for food and drink.
Located in Downtown Dallas, Stay Alfred at The Mayflower is within a 10-minute walk of popular sights such as Dallas World Aquarium and Dallas Museum of Art. This 4-star apartment building has 19 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and an ironing board.
At Stay Alfred at The Mayflower, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. This apartment building also has laundry facilities.
Very bad experience with Alfred property. As already stated by at least another review, we experienced the same problem to pick up the key and ended to get another accommodation by ourselves. The pick up system didn't work so we couldn't pick up the key, we tried to call on 2 different numbers, stayed on hold more than 1 hour ! we finally found a chat on their website where we chat with a lady and told to wait they will try to find someone to get a solution, after another half an hour we had enough and call orbitz to cancel the booking arrived after our flight at the property at 5 pm and left with no hotel at 7 pm .. told us we will get refund 7-10 days and it's been now 11 business days after and still no sign of refund on the card. Apparently as seen on previous reviews we were not the only one in this situation, so I definitely not recommend this property. Better to stick with proper hotel with real front desk.
the rooftop pool was great! we had a corner apartment and had an excellent view of the city but our bathroom hadn't been cleaned very well in some areas. I would definitely stay at the Alfed again.
Property was not cleaned and ready for us when we arrived and we had to find somewhere else to stay. Stay Alfred found us another apartment but they were both very bare and uncomfortable. I’ll be getting a real hotel next time.
Very nice apartment in great location. Easy walk to lots of favorites for food and drink.
Thank you so much for letting us know about your concerns. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. Your feedback will be shared with our operations team who will review cleaning procedures for this property to ensure this does not happen again. Please accept our apology. We hope to have another opportunity to better host you. Thank you again for your feedback.