Sheraton Dallas Hotel

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Dates

April 2026

May 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Pet friendly
Restaurant
Air conditioning
Gym

Explore the area

400 Olive St, Dallas, TX, 75201

Place, Majestic Theater
‪5 min walk‬
Place, Dallas Museum of Art
‪8 min walk‬
Place, Dallas World Aquarium
‪13 min walk‬
Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
‪22 min drive‬

Room options

Room, 1 King Bed

Excellent

City view
271 sq ft
1 bedroom
Sleeps 2
1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Exceptional

City view
463 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Club Room, 1 King Bed

Very good

City view
320 sq ft
Sleeps 2
1 King Bed

Club Room, 2 Queen Beds

City view
463 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

City view
534 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds

Exceptional

City view
534 sq ft
1 bedroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds

City view
534 sq ft
1 bedroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

50-inch plasma TV with cable channels, TV, pay movies

Executive Suite, 1 Bedroom

City view
480 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

City view
463 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

City view
463 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

City view
717 sq ft
1 bedroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Exceptional

1 bedroom
Sleeps 4
2 Queen Beds

About the neighborhood

Dallas

Located in Downtown Dallas, Sheraton Dallas Hotel is within a mile (2 km) of popular sights such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 1840-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Majestic Theater - 5 min walk - 0.3 miles
Dallas Museum of Art - 8 min walk - 0.5 miles
Morton H. Meyerson Symphony Center - 8 min walk - 0.5 miles
Dallas World Aquarium - 13 min walk - 0.7 miles
Kay Bailey Hutchison Convention Center - 18 min walk - 1.0 mile

Getting around

Federal & Olive Tram Stop - 2 min walk
Dallas Union Station - 9 min drive
Love Field Airport (DAL) - 18 min drive

Restaurants

‪Open Palette - ‬1 min walk
‪The Berni Bean Coffee Co. - ‬5 min walk
‪True Kitchen + Kocktails - ‬4 min walk
‪Snappy Salads - ‬5 min walk
‪Starbucks - ‬5 min walk

About this property

Sheraton Dallas Hotel

Sheraton Dallas Hotel features an outdoor pool, a 24-hour gym, and conference space. Parking is available for USD 30.00 per night (USD 55 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-in, and express check-out.

50-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$190 nightly

Apr 17 - Apr 18

Total with taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Internet access (surcharge)

Parking and transportation

Electric car charging station on site
Limo/town car service
Covered self parking on site (USD 30 per night; includes in/out privileges)
Covered valet parking on site (USD 55 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Open Mkt. Grab 'n Go
Open Palette

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

Dining table
Grocery/convenience store
In-room crib
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

230,000 square feet of conference space
60 meeting rooms
Business center

Outdoors

Garden
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height electrical outlets in bathroom
Thin carpet in room
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

3 buildings
38 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 1959
Comprehensive recycling policy
No plastic coffee stirrers
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

50-inch HDTV with premium cable channels
Pay movies

Food and drink

Coffee/tea maker
Dining table
Free bottled water
Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150
Pet weight must not exceed 35 lbs per pet
Pets may not be left unsupervised
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

0.90 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 24 per person
Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
Covered self parking fee: USD 30.00 per night (in/out privileges)
Covered valet parking fee: USD 55 per night (in/out privileges)
Pet fee: USD 150 per accommodation, per stay plus USD 150 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: USD 25.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 4:00 PM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 6:00 AM to 10:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton

Dallas Sheraton

Dallas Sheraton Hotel

Hotel Sheraton Dallas

Sheraton Dallas

Sheraton Dallas Hotel

Sheraton Hotel Dallas

Adam Mark Dallas

Adam's Mark Dallas

Sheraton Dallas Resort

Dallas Adam Mark Hotel

Sheraton Hotel

Sheraton Dallas Hotel Hotel

Sheraton Dallas Hotel Dallas

Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Is a free cancellation option available at Sheraton Dallas Hotel?

Sheraton Dallas Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Dallas Hotel?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on Apr 19, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Sheraton Dallas Hotel?

This hotel is situated in Downtown Dallas, just steps from Majestic Theater, and within a 10-minute walk of Dallas Museum of Art and Klyde Warren Park. You'll also find American Airlines Center and Dallas World Aquarium within a short drive.

Is there parking available at Sheraton Dallas Hotel?

Yes, covered valet parking is offered for USD 55 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Sheraton Dallas Hotel have a casino at the property?

No, Sheraton Dallas Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Dallas Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sheraton Dallas Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Dallas Hotel?

No, there isn't a spa tub at this hotel.

Does Sheraton Dallas Hotel have a restaurant that serves breakfast?

Yes, Sheraton Dallas Hotel serves buffet breakfast for a surcharge each morning at Open Palette.

Will Sheraton Dallas Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Sheraton Dallas Hotel for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Sheraton Dallas Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Dallas Hotel?

The closest major airport to Sheraton Dallas Hotel is Love Field Airport (DAL), which is 6.7 mi away (18 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 20.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at Sheraton Dallas Hotel?

No, there aren't any guestrooms with balconies at Sheraton Dallas Hotel.

Does Sheraton Dallas Hotel offer wedding services?

There are wedding services available at Sheraton Dallas Hotel if that's in your vacation plans.

Sheraton Dallas Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10 Excellent

Raul Jerome

Feb 3, 2026

Wonderful stay

Stayed 1 night in Jan 2026

2/10 Terrible

Emily

Jan 31, 2026

Stayed 2 nights in Jan 2026

10/10 Excellent

Brian, LAS VEGAS

Jan 25, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Clayton

Jan 6, 2026

Liked: Cleanliness, staff & service, amenities

We live staying here. Hotel is so nice and quiet. Staff is so friendly and hotel is very clean.

Stayed 1 night in Dec 2025

6/10 Okay

Roberto

Traveled with family

Jan 5, 2026

Liked: Cleanliness, staff & service

Limited healthy options at breakfast

Stayed 7 nights in Dec 2025

2/10 Terrible

Nicole

Jan 3, 2026

Our recent two-night stay at the Sheraton Downtown Dallas was one of the most frustrating hotel experiences we’ve had as experienced traveler’s, especially given the Sheraton brand and price point. We were gone from our room for over eight hours and specifically requested housekeeping service. When we returned, the room had not been cleaned at all—beds untouched, trash still present, and nothing refreshed. After a long day, coming back to a dirty room was unacceptable. To make matters worse, food we had stored in the refrigerator had completely spoiled, only for us to discover that the fridge was never plugged in. This is a basic amenity failure and resulted in wasted food and unnecessary inconvenience. After calling multiple times for housekeeping, it took over an hour for someone to finally arrive. At that point, the damage to our stay had already been done. It also took an hour and a half and multiple requests before the manager, Alan, came to our room. Only then was any attempt made to address the situation, which amounted to comping our valet parking. While appreciated, this did not come close to addressing the cumulative issues we experienced. Additionally, the experience at the Open Palette restaurant inside the hotel was unacceptable. We waited 30 minutes at our table without receiving drinks, despite being seated and acknowledged. With no communication or service, we ultimately walked out. Overall, this stay reflected a serious lack of attention to service, com

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Jan 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, great service, nice bar and amenities

Stayed 3 nights in Dec 2025

2/10 Terrible

Joseph

Jan 2, 2026

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Jan 2, 2026

Stayed 1 night in Dec 2025

8/10 Good

araceli

Jan 2, 2026

Stayed 1 night in Dec 2025

2/10 Terrible

Allante

Jan 2, 2026

Liked: Cleanliness, property conditions & facilities

You know how when u focus on how to make something look good u forget to make it taste good

Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Traveled with partner

Jan 2, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was Great from check in to check out! They acknowledged what we were celebrating, and showed care! Will recommend and stay here again!

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Traveled with family

Jan 1, 2026

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Bed was extremely uncomfortable in 1683. Terrible night sleep.

Stayed 1 night in Dec 2025

8/10 Good

Kacie

Jan 1, 2026

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTINE

Jan 1, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes very good breakfast!

Stayed 1 night in Dec 2025

8/10 Good

EDWARD

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities

Excellent performance

Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with family

Dec 25, 2025

Liked: Cleanliness, staff & service, amenities

Amazing room, staff was amazing, and the food is even better. Brisket, chicken, ribs, etc are smoked each morning at 10am.

Stayed 5 nights in Dec 2025

10/10 Excellent

Nicole

Dec 24, 2025

Stayed 1 night in Dec 2025

6/10 Okay

Kelsey

Traveled with group

Dec 22, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Staff was courteous but they did a rush job on cleaning the room. There was hair on the floor by the desk and we had to call them to reclean the tub.

Stayed 1 night in Nov 2025

8/10 Good

Anaisa

Traveled with partner

Dec 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Hotel was clean and rooms are spacious. we had an issue with the AC not working on our room, and they were able to accommodate us with a new room, but we had to ask several times before being relocated.

Stayed 1 night in Dec 2025

10/10 Excellent

steve

Dec 19, 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Shaun

Dec 15, 2025

Stayed 2 nights in Dec 2025

2/10 Terrible

Miguel

Dec 14, 2025

Stayed 1 night in Dec 2025

6/10 Okay

Deborah

Dec 8, 2025

Liked: Cleanliness, staff & service, amenities

the room was lovely. only had one issue with loud neighbors at 430am and couldnt sleep after that. they were having a full party. only issue i had the entire stay

Stayed 3 nights in Dec 2025

8/10 Good

Juan Carlos

Dec 7, 2025

Stayed 1 night in Dec 2025

Hotels

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Sheraton Dallas Hotel

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Photo gallery for Sheraton Dallas Hotel

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Popular amenities

Explore the area

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View

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About the neighborhood

Dallas

What's nearby

Getting around

Restaurants

About this property

Sheraton Dallas Hotel

Similar properties

The Westin Dallas Downtown

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Sheraton Dallas Hotel Reviews

Reviews