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Red Roof Inn Dallas - Richardson

2.0 out of 5.0

Recent guest reviews

decent hotel is close to everything. No problems and nice room.

The room was very nice and I liked having the fridge and microwave. The only problem I have is the bed wasn't that comfortable like the mattress was thin and I wish it were bigger but overall good value for the money

We checked in this hotel through Orbitz and it seemed like a good deal, close by the area we wanted to be in. The front desk clerk Bobby was not very professional. We get to the room and it smells like something died in there, damp, musty. I ask my husband to get lysol out the truck. I have asthma and right away I started having trouble breathing. I go the bathroom and it was just horrible the bathtub was almost black looking from dirt, the side of the tub had what look like blood on the side. It was dusty and dirt on around the TV, AC. I call the front desk and tell Bobby I can't stay here because I have asthma and it's making me sick and I wanted my money back. He proceeded to tell me the room is clean and there's no refund so call Orbitz. While on the phone with Orbitz the security guy come to check out the room. He got on the phone with Orbitz and the front desk told them omg yes it's pretty bad in here. He apologized to us, saying they can give us another room. Before I could finish talking to the maintenance/guard. We saw a big cochroach come from under the bed. informed him I do not want another room, waited and I was leaving. I went to front desk to get receipt and the manager. Bobby said I bet you don't get your money back as I was leaving. I turned and said I bet I do . We made reservations with another hotel. Never will stay at this hotel again.

The carpet had big stains on it and room smelled faintly of cigarette smoke. The outside of the hotel, the lobby and pool looked better than the inside. They need to give the rooms a facelift. There were non-guests in the pool which made it crowded & hotel staff seemed not to notice or care.

the rooms were poorly laid out with the bathroom door being a folding slat type french door. very tiny and not enough room for one person let alone two. towels were tiny and it took two just to dry off. the room itself was fair, the refrigerator worked as did the microwave. the television only got about half the channels advertised and was not accurate with channel description. the pool was small and not very clean. no towels were provided. had to go to the front desk and ask, where they made note that i had gotten "extra" towels. the staff seemed either disinterested or distracted and were hard to understand when they did talk. the continental breakfast was poor with little selection. all in all i would say that i would not stay at this particular red roof again in the future.

13685 N Central Expy Dallas TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Park Central, Red Roof Inn Dallas - Richardson is within a few miles (5 km) of sights such as Richland College and Northwood Club. This 120-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Northpark Center is also a short drive away.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9 AM.


Rooms

All of Red Roof Inn Dallas - Richardson's 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Desks and free toiletries are other standard amenities.


Property features

Guests of Red Roof Inn Dallas - Richardson enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 73 reviews