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Red Roof Inn Dallas - Richardson

2.0 out of 5.0

Recent guest reviews

I loved it here. Room was gorgeous, hardwood floors clean bathroom. Only complaint was there wasn't a remote for the TV but we went to desk and they gave us one no problem. Walmart right next door fantastic Denny's walking distance away. Will stay here again definitely

With one notable exception, the staff seemed disinterested. Proximity to Walmart was a bonus. Everything in the room worked. Pillows were terrible - probably the worst Ive had in motel accommodation. The swimming pool was great!

The staff here is AMAZING! Such nice people! The rooms are clean and the price is definitely right. I like that it is gated and there is a security guard at night. Overall the staying at the Red Roof had been a great experience!

We stayed at this Red Roof Inn because it was in close proximity to friends we were meeting for dinner and because Red Roof is pet friendly. Just be advised if you have a dog you will be put in a sub par room! Stain on the bedspread and the door had visible damage, light coming in at the top and bottom of the door. It was dirty, obviously the laminate floor had not been wet mopped in a while. The beds were comfy but cleanliness of the spread and blanket was questionable. Toilet was loose at the base. Maybe if you don't have a pet you get a better room but I doubt it. Also had a security gate you opened with your key card to drive to your room. Kinda scary! We also had to call the desk twice due to neighbors playing loud music with booming bass. I would skip this place and find something better!!

I have stayed at different Red Roof Inns many different times and this is the first one I did not like and will never go to again. First off, when I called to reconfirm the lady was rude and did not know what she was talking about AND had me call a different number A WRONG NUMBER. The Lobby door was locked and the people at the front desk just looked at me like a was a idiot, and the. Would not let me use the card we Reserved with even though I had all of the required paperwork! The room was dirty, needed BETTER updating.

After My last experience with Red Roof I was truly leary of going back to one, But I kept thinking that if they were so great about their pet policy and I loved the rooms and the service I got before. I would try another one. Last night I had not gotten any work since the back injury and red roof Addison. I knew that I had 3 free nights available thru their company so I called and booked a room. We got there and the front desk girl was sweet and very easy to work with. She gave us a room on the bottom floor.... As usual the room was lovely, clean, and roomy. Funny thing is after we checked in there there was a huge power outage for the rest of the night. But that was not their fault and we stayed comfortable. I went this morning and asked for the manager because I wanted to tell her personally what a nice staff she had and to let her know that I was looking at the hotel in a separate light from what I had experienced in Addison. I took pictures of the picture and lamp to show they were fine in my care and even the prior review to see what I am talking about. Oh and the housekeeping staff very nice and helped when I asked for it.

Oh dear me. We are hesitant to blame the Red Roof Inn for the conduct of their guests. Also we understand that we never brought the problem to their attention, but honestly we were more than a little afraid to... Travelling across the US on a budget, we were worried about NYE. A party night for some, it was just a night to watch Anderson and Kathy for us. All was well until 3:30 am. We had been sleeping four hours by then and we're awoken by the loudest of phone calls, on speaker phone no less, in the hotel room that was through the door on our back wall. Red Roof Inn just can't have that much call for travellers wanting adjoining rooms. Spend the money and wall em up. After the LOUD phone call there were the hours of loud music, no LOUD music. We got out of there at first light. The staff were fine. The room, the beds and the bathroom were OK. The neighbours were from hell.

I have been here for almost a year with my family, and the maid service is horrible. They should come twice a week and NEVER COME, so I am left with a pile of blankets and towels for two weeks. I asked nicely for them to over and over again and they never show. They have only shown to change the towels and blankets a few times since I have been here. A lot of the rooms leak when it rains, the air works, but heat doesn't. There is only one working washing machine, and the vending machine hasn't worked in months . They do have a small breakfast, not much to it but good enough for the kids. The weekly price is the best in the area, and is spacey with two beds. It is pretty quiet. No one bothers us. There are mostly business people and families that stay here. They do have a pool that usually stays clean in the summertime and the office people are nice. Internet was very slow, but it has improved . My only real complaint is with the maid service, otherwise not bad for the price.

1. room is good 2. very helpful staff 3. close to most of the places 4. almost on the main road Real good Value for money Check in / check-out is fast Automated parking gates ,so vehicles are secure walmart ,denny's & gas within 500 yards

Upon checking I came to gate that seems to barely work and see huge warning signs of hiding your stuff and locking your car etc....The hotel grounds are dirty dog poop everywhere. Get to the room, 242, to walk in to a room that smelled like pot. Walls were covered in mold. Pull the comforter back to check the bed (very important in hotels) sheets looked used wrinkled etc. Then lifted the mattress to find a used condom and nasty stains on the bed skirt! I went to the front desk and the lady was so rude would not check me out said I had used the bed. Refused to give me a refund acted as though she didn't care this hotel is in such awful shape and breaking all sorts of codes with the used condom and stains!! DO NOT STAY HERE.

13685 N Central Expy Dallas TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Park Central, Red Roof Inn Dallas - Richardson is within a few miles (5 km) of sights such as Richland College and Northwood Club. This 120-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Northpark Center is also a short drive away.


Free continental breakfast is served each morning from 6:30 AM to 9 AM.


All of Red Roof Inn Dallas - Richardson's 120 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Desks and free toiletries are other standard amenities.

Property features

Guests of Red Roof Inn Dallas - Richardson enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 70 reviews