Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Hotel in Dallas with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Exterior
Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
4321 Communications Dr, Dallas, TX, 75211
  • Kay Bailey Hutchison Convention Center
    ‪7 min drive‬
  • American Airlines Center
    ‪8 min drive‬
  • Dallas Market Center
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪14 min drive‬

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Room options

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Dallas

Located in Oak Cliff, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is within a 10-minute drive of popular attractions such as Kay Bailey Hutchison Convention Center and American Airlines Center. This 89-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Reunion Tower - 6 min drive - 6.2 miles
  • Kay Bailey Hutchison Convention Center - 7 min drive - 6.7 miles
  • Dallas World Aquarium - 7 min drive - 6.9 miles
  • American Airlines Center - 8 min drive - 7.1 miles
  • Dallas Market Center - 9 min drive - 8.7 miles

Getting around

  • Beckley Stop - 7 min drive
  • Dallas Union Station - 13 min drive
  • Love Field Airport (DAL) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Mixing Bowl Bakery - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

Hotel in Dallas with free breakfast and a 24-hour fitness center
At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a hot tub, meeting rooms, and a business center.
Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG on Jul 19, 2025 start from $119.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

This hotel is situated in Oak Cliff, close to Dallas Market Center, American Airlines Center, and Dallas Zoo. Kessler Theater is also within a driving distance of 4.4 mi.

Is there parking available at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have a casino on the premises?

No, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, this hotel has a spa tub.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Hotel & Suites DALLAS WEST by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG though service animals are welcome.

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites DALLAS WEST by IHG is Love Field Airport (DAL), which is 13.8 mi away (26 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 18.3 mi away (22-minute drive).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG.

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 846 reviews
Rating 8 - Good. 266 out of 846 reviews
Rating 6 - Okay. 79 out of 846 reviews
Rating 4 - Poor. 35 out of 846 reviews
Rating 2 - Terrible. 39 out of 846 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and stocked with all the essentials. My kids enjoyed the pool, and the breakfast was quick and easy. No complaints at all! We enjoyed our stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Staff was friendly & rooms were clean.
Stayed 1 night in Mar 2025

2/10 Terrible

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly!

The over all stay was pleasant.. we had 6 children staying in the room and the staff were friendly and accommodating. The location is clean and very family friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Stayed 2 nights in Mar 2025

10/10 Excellent

Esperanza, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast! We would definitely stay here again!
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Very Disappointed

At first it was fine it was later in the evening when I went to sleep I heard water running got up to see and turn the light switch on which blew so now no light got our stuff packed up mine you it's about mid night and Im getting up at 3am to hit the road. Went down to front desk to have them move us. That person then says so you won't stay in that room? What? Should that even be a question, safety should be of their concern. Finally got a room but onlybto have the party going on next to us so yes I got no sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was ok. Total of 3 travelers. Booked a double queen. Received a king bed with pull out sofa. Pull out sofa was very uncomfortable. That would be the only complaint to my stay was that I paid for two beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Alvin

Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
I really liked how clean the hotel was. They had an amazing breakfast that was actually very fresh and delicious with lots of items to chose from!! I loved the hot tub but wished the pool had been heated!! Overall it was a great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Bonnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Friendly staff, Comfortable bed, clean, and excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Maggie

Stayed 4 nights in Mar 2025

2/10 Terrible

mdrockz

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had high ratings so I foolishly went here only to find it was lies. It looks clean at 1st glance, but when you get to your actual room I literally saw left behind hairs in the bathroom area. SO GROSS. it had patch jobs & the worst shower clogged up past my ankles. I let front desk know she just said she could have maintenance check in the AM. As I left in the AM the following day I noticed a toilet plunger so their plumbing issues are throughout the hotel.. 1st night I went to jacuzzi it looked pretty old even though in the pics it didn't look bad. I noticed a family who had young kids diving & swimming around in the jacuzzi. Other places I've stayed they don't normally allow kids (like 4-5) in the jacuzzi so I asked the front desk & they told me there were no restrictions. The breakfast was actually decent & the people working the buffet were friendly. The next night decided to try the jacuzzi again. This time it was only one lady in there & we started chatting. She said she had set the timer for only 15mins, but I don't think timer was working. As we were chatting we noticed a very strong smell of chlorine and it started to burn our throats and she coughed a lot. The whole pool area was smelling of strong chlorine. (The pool door was broken you had to be let in) I let front desk know again about chlorine & door. They didn't seem to concerned just stated they will have pool guy ck it in the AM. Lady in jacuzzi had to go to Urgent care the next day
Stayed 2 nights in Mar 2025

10/10 Excellent

LaShanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly!

Super friendly staff, good amenities. Location is not too far from anywhere downtown.
Stayed 2 nights in Mar 2025

4/10 Poor

Eric

Stayed 1 night in Jan 2025

2/10 Terrible

Geneva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was very friendly and very helpful. But what they don't tell you is that there's a $50 deposit, and yet it's been 2 weeks, and they still haven't refunded my $50 that they took out. But my receipt, when I checked out had the proper amount on it. But they still haven't returned my $50 deposit. And it has been 2 weeks since I was there.
Stayed 1 night in Feb 2025

8/10 Good

Tamika

Stayed 1 night in Dec 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Facility

Excellent, no issues. Walking distance to many eateries.
Stayed 1 night in Mar 2025

4/10 Poor

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People were great. Place was clean. Bed was like sleeping on concrete. If it wasn’t for the bed I would have given this 5 stars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! No complaints!
Stayed 4 nights in Feb 2025

10/10 Excellent

Cindy

Stayed 3 nights in Feb 2025