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Hawthorn Suites by Wyndham Dallas/Love Field Airport

2.5 out of 5.0

Recent guest reviews

It is more like a condo living than a hotel stay. We had kitchen area with regular size fridge

NO HOT WATER IN TUB OR RESTROOM SINK.LET RUN 15 MINUITES, TIMED.

Discussing. Would never stay again. No hot water. I did not want to touch anything or take off my shoes.

The phone didnt work right, the towel had hair on them and the house keepers will wake u up every morning at 8am in the morning, the entrance door to my room was very hard to open and close. No drinking glasses just coffee cups!

Very different than expected based on other reviews online.

The only two things that need improvement are, the WiFi signal was poor. That may have been the room. The second thing is the water pressure in the bathroom sink. There was none. Otherwise my stay was great. Staff was very helpful when I would have questions regarding the services around.

Rooms old, smelled like smoke, moldy shower, cigarette burned toilet seat, trash on grounds, inoperative security lighting, sliding door to office inoperable. Other than that it was ok.

I love it Is excelente rooms have plenty space good conditions they clean up good every day and tha price is good if a recommended a hotel to mys friends on area have to be this one

I was good hotel I love the breakfast and the afternoon person at the reception

20 years ago this place was top notch, I stayed here many times, over the years, but this last trip will be just that. Our first nonsmoking room was very smoky, when I called the front desk, I was told in hindu/ broken english that I was in a non smoking room, finally got moved to another, (Strike 1) The place was overbooked considering the lack of parking, and it did not help that much of their parking was blocked by constuction trucks, permanant trailers, and building material being stored in the parking lot. (strike 2) The very small swimming pool water was green, wrong ph.(strike 3) The next morning I thought the security guard was going to shoot as he interrogated people to enter the clubhouse fot breakfast, papers please? no, papers now! (strike 4) Once inside if one still had a appetite, you had to compete with the children of the maids and the staff, and a table of queen sized maids eating themselves to death, very unprofessional. (Strike 5) To say this place is mismanaged is compliment, in my opinion it is unmanaged, and considering who the parent company is, shame on them.

The ask for a 150.00 - 250.00 incendentials fee depending on the day of the week you check in. The room have had zero dollars in maintenance put into them in the last 30 years. At one point in its life you can see it was prob a very nice place. I checked on a rate for a month stay and thy wanted me to pay a month up front instead of by the week. ( insane stupid ). Owner couldn't be more of a moron.

Traveling for business during a very busy week for Dallas. First time staying at a Hawthorne Suites. Great location basically across the street from Love Field airport and very easy access to World Trade Center and downtown. Good amenities with a nice pool and free hot breakfast. Suite seemed recently remodeled with granite counters, walk in closet etc, but actual condition of rooms were a bit shabby. The bathroom was also less than clean and the pillows were lacking in comfort. The bed itself was fine. My only other complaint was that the phone kept ringing. Just 1 ring. But every few hours it would ring. Even at 1am, 2am, when I finally unplugged it. I would recommend it to a friend as super convenient location, with above description.

Good price on discount sites, but off beaten path for restaurants and taxis. Had to use hotel shuttle to get to nearby Crown Plaza to get taxi to convention center. Converted apartment complex into hotel rooms - Large rooms with kitchenettes, but lacking in typical conveniences like useful shuttles, which end at 7 PM so you have to get a taxi to go to dinner ! Marginal quality.

Last minute booking - It was a dump - close to Love Field

Horrible experience sink leaks upstairs room, phones don't work, ice machine,refrigerator, stove, tv channels, I can go on but you get the picture. Room falling apart looked like it had not been updated or repaired since the 80s. To many problems to list.

When we arrived there. There were two huge puddle of standing waters that no one seem to want to remove. I very worry about my children safety and with the Zika viris from mosquitos. Then we went to our room. The first thing is the carpet is still very wet walking through it's like extremely wet sponge. Second, the furnitures were all old and scratches up. It's look like someone let their dog loose to tare up the furnitures. Third, the show is full of black mole all around the sealers and it's must have created a foul smell in the shower. Me and my kids were too afraid to use the show. But my husband give it a try and OMG his sure came out quick. You can surely see the expression on his face " No, do not use that shower!" You can see there were several areas that had waters damaged before that they didn't clean up (need fixing). Forth, bubbling up on the ceiling inside bottom floor bathroom. Surrounding the sink is full of black mole. In the bottom bathroom had a ceiling door is look very creepy. It's look like something out of a horror movie. I'm very worry every time I've to used that bathroom. In my mind I've kept thinking or hoping there better not be anything or someone coming down from that door. Fifth, the ceiling fan on the top bedroom is shaking like is going to fall on top of us. Sixth, the two phone in the rooms doesn't work. That really creeping me out. I felt like I'm in a horror movie that's there are no phone are working. THANK GOODNESS there are cellphone.

It's a low-end apartment complex turned into a hotel. If you've ever lived in a dumpy apartment complex, it should feel familiar: a few cockroaches and more than a few weird/creepy folks. However, the check-in staff did fine, and the room (two-bedroom with a full-size kitchen) gave us lots of space for the price.

The staff was nice but the room having a roach problem was disturbing.

7900 Brookriver Drive Dallas TX

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Hawthorn Suites by Wyndham Dallas/Love Field Airport places you within 3 miles (5 km) of popular attractions like University of Texas Southwestern Medical School and Children's Medical Center of Dallas. This 96-room aparthotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. Guests can expect to find free WiFi and 27-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a fireplace, a sofa bed, and a coffee maker.


Property features

Hawthorn Suites by Wyndham Dallas/Love Field Airport features an outdoor pool, a children's pool, and a fitness center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 1 Queen Bed, Accessible, Non Smoking (One-Bedroom)

Queen 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

Queen 2 | Sleeps 5

Suite, 2 Queen Beds, Non Smoking (One-Bedroom)

Queen 2 | Sleeps 5

Guest reviews for Hawthorn Suites by Wyndham Dallas/Love Field Airport

Everyone (18) Couples (14) Business (25) Family (15) Friends (5) Other (1)
4
Partner Couples

It is more like a condo living than a hotel stay. We had kitchen area with regular size fridge

By on Aug 20, 2019

Review comment responded on Aug 26, 2019

Thank you for your great feedback. We appreciate your feedback and comments. Have a great day.

3
Everyone

By on Jul 14, 2019

Review comment responded on Jul 16, 2019

Thank you for your feedback. We appreciate your feedback. Have a great day.

3
Everyone

By on Feb 18, 2019

Review comment responded on Apr 1, 2019

Thank you for your reviews and feedback. have a great day.

2
Families Business Business Travelers

NO HOT WATER IN TUB OR RESTROOM SINK.LET RUN 15 MINUITES, TIMED.

By on Jan 21, 2019

Review comment responded on Jan 21, 2019

Thank you so much for your review and comments. I appreciate your feedback and notes. We will shared your reviews with the maintenance team and will take care of this issue at earliest.

1
Partner Couples Business Business Travelers

Discussing. Would never stay again. No hot water. I did not want to touch anything or take off my shoes.

By on Jan 17, 2019

Review comment responded on Jan 17, 2019

Apologies for the issues during your stay. We are working on remodeling the property and hopefully your issues will be taken care of. Appreciate your feedback and reviews. Have a great day.

2
Everyone

The phone didnt work right, the towel had hair on them and the house keepers will wake u up every morning at 8am in the morning, the entrance door to my room was very hard to open and close. No drinking glasses just coffee cups!

By on Aug 17, 2018

Review comment responded on Aug 17, 2018

Thank you for your feedback. We are working on remodeling of the whole property. Thank you for your patience.

2

very disappointed

Everyone

Very different than expected based on other reviews online.

By on Aug 7, 2018

Review comment responded on Aug 10, 2018

Apologies for having issues during your stay. Could please share more information.

5

very nice

Everyone

The only two things that need improvement are, the WiFi signal was poor. That may have been the room. The second thing is the water pressure in the bathroom sink. There was none. Otherwise my stay was great. Staff was very helpful when I would have questions regarding the services around.

By on Jun 9, 2018

Review comment responded on Jun 9, 2018

Thank you for your 5 star rating. We are working on improving the Wifi and water flow. We look forward seeing you again in your next trip.

1

ugg!

Everyone

Rooms old, smelled like smoke, moldy shower, cigarette burned toilet seat, trash on grounds, inoperative security lighting, sliding door to office inoperable. Other than that it was ok.

By , from chicago on Sep 30, 2017

4

nice hotel close to the aeropuerto we're i working

Everyone

I love it Is excelente rooms have plenty space good conditions they clean up good every day and tha price is good if a recommended a hotel to mys friends on area have to be this one

By , from rockdale texas on Sep 23, 2017

Hawthorn Suites by Wyndham Dallas/Love Field Airport

7900 Brookriver Drive, Dallas, TX 75247
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.