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Hampton Inn Dallas-Rockwall

2.5 out of 5.0

Recent guest reviews

I stayed at the Hampton Inn Dallas-Rockwall for two nights while travelling on business. The hotel was convenient to the location where I had scheduled meetings. The hotel was, for the most part, sufficient to meet my needs. However, there were some plumbing issues that I brought to the attention of the front desk. These issues were not resolved. A colleague who travelled with me stated that his room was having similar plumbing issues.

I love Hampton Inns. Their website makes reservations and check-in easy. Rooms are always very clean and very comfortable. Staff at this location were helpful, and I slept like a baby. This was the first time I used digital check-in, and I give the service high marks for being simple and effective. I will stay here again.

We have stayed at this Hampton Inn three times over the past year visiting family that live in Rockwall. Each time it seems less well maintained than the previous visit. First let me say that the staff have always been friendly and welcoming. It is the physical property that is going downhill. I think the room we stayed in this time had been recently renovated but it looked like they used the cheapest materials available. The shower was especially disappointing. From the very flimsy shower stall to the shower head that was not secured to the wall and appeared to have a flow restricted installed, the very weak shower spray was a disappointment. Additionally the mold in the caulk and around the bottom of the shower were very off putting. Next time we will have to try one of the motels in the area.

Lady at front desk was very awkward and not effienct at all. We had checked in prior to arriving but she didn’t seem to know that and the room I had selected was not the room we ended up with, although it was close. Not a big deal alone, but it just added to the bad experience Hallway and room carpet was stained and our room smelled. The air conditioner clicked all night waking us up about every 30 minutes but the room was too hot and muggy to not have it on. The mattress was very hard and uncomfortable. The water pressure in the shower wasn’t enough to get the shampoo out of my hair. The location was the only good thing. Lots of restaurants around and easy access to highway.

No pleased with anything beds very uncomfortable bathrooms not able to see I mirrors dirty hair dryer no extra mirrors needed a handle bar handicap seat was dirty asked for a pullout shower but not given

The staff at this hotel is always friendly and accommodating. I stay at this hotel and rent their meeting room a few times a year and always appreciate their helpfulness. The location is great too, with the variety of restaurants, shopping and the beautiful lake nearby.

Stayed here as it was close by Lakepoint, offers complimentary breakfast and good service. Hotel is clean and has several restaraunts within walking distance. The room was outdated, but overall good value especially as I arrived late and early check out was not in room to long.

Moldy room, clogged sink took three days to fix, management did not seem to care. Cleanliness did not seem to be a priority. Interaction with the manager was not appealing he did not seem to care about the issues we experienced.

Located just off of I-30 in Rockwall, the Hampton Inn is conveniently close to restaurants, stores, and provides everything a traveler could need. Comfy beds. A good-sized fridge (with a small freezer) and microwave in the room are great for saving money on meals. New flat screen TV's with good satellite stations. Really complete hot breakfast in the lobby.

Stayed here one night while visiting friends nearby. We arrived at 2:30 and our room showed as dirty. The desk clerk asked us to take a seat while he checked on the room. We barely sat down when he came over to let us know our room was ready. Check-in and check-out were both a breeze. The hotel and our room were spotless and in like-new condition. The bathroom was very nice, and included a tub-size walk-in shower with a glass door. I found this nicer than the typical tub and shower curtain. Complimentary internet service was very good. The breakfast buffet had many choices, including hot entrees and a good selection of fresh fruit. The hotel is conveniently located along I-30 and there are several good restaurants at the same exit.

1549 Laguna Dr Rockwall TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within a mile (2 km) of The Harbor Rockwall Mall, Hampton Inn Dallas-Rockwall is within 3 miles (5 km) of Buffalo Creek Golf Club. This 62-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Mesquite Golf Club is also a short drive from this Rockwall hotel.


Dining

Free continental breakfast is offered each morning. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All 62 rooms feature microwaves, coffee makers, and safes. Guests can expect to find free WiFi. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

Guests staying at Hampton Inn Dallas-Rockwall enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Staff members are on hand to provide luggage storage and a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

One king bed non smoking

King 1 | Sleeps 4

One king study sofabed non smoking

King 1 | Sleeps 4

One king studio sofabed non smoking

King 1 | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 319 reviews