Extended Stay America - Dallas - Farmers Branch2.5 out of 5.0
Recent guest reviews
Never had better service and passionate employees that work to keep you happy and comfortable Tina and Teai are excellent. They make u feel like you're at home each day. They have a great size and very nice laundry facilities and the WiFi is very good for all task that need to done do school ,business or whatever the situation is . Thank you for the great memories and amazing customer service that is 2nd to non.
First and last time at any Extended Stay hotel. The day I checked it was over 100 degrees outside. Upon check in I wasn't advised of internet code, dishes available for guest use, and I had to ask about breakfast hours. I used the luggage cart to bring in luggage and no one offered assistance. Finally, made it upstairs and my room cards didn't work. Someone was going to bring door cards up to the room however, I was sweating in the hallway with no air conditioner waiting so I made my back downstairs with luggage cart and met the person with door card. He did offer to assist with luggage cart....at this point I declined. Entered the room to 71 degrees on fan/AC and a musty odor. I adjusted the temps hoping this would eliminate the odor. I pulled my covers back to sit in bed and found many hairs in my bed. I called for new sheets and changed bed linens was never offered for anyone to come look at dirty sheets or change to fresh sheets. Floors and walls are paper thin being that I could hear people walking and talking all night until about 1:30am. Bathroom tub faucet leaked constantly, room temps never cooled the whole room, silverware didn't looked clean. I went to store and purchased paper plates, dish detergent, plastic ware, glasses, candles, and air freshener. The only positive were a few premium TV channels, refrigerator, and short stay.
The hotel and staff were excellent. Quinlan and Bevin were amazing. Our overall our experience was tremendous. Everything was clean and readily available. The room had accommodations for us and the staff complimented all of the wonderful experiences that we had on our trip.
The staff was courteous, professional. If you will need maid service, let it be known and the motel will accommodate you. The premises were maintained and orderly. I would recommend it. Quiet environment.
This is hands down the best place to stay for the friendly price. Full kitchen, great location and the staff is friendly and caring. I will make this my #1 hotel destination. It's like getting and efficiency apartment. They even have sofa beds just in case you have a need for the secondary sleeping area.
On the road for work each week, alot of the hotels tend to blend together. This one is an averageish property, the service was above average at check in. Room was large and spacious- larger than many extended stays I've been in before. 0 Complaints about room, service, or price- and location was better than expected to nearby restaurants and bars.
*Location: Excellent location, very close to highway and shops, restaurants within walking distance *Checkin was fast & attendant Ernest, was courteous, he gave me directions to my room, gave pertinent info and advised of breakfast times. *room: I got the queen bed size suite...room was very nice, clean, welcoming... It was spacious, furniture was appropriate (chest drawers, desk & 2 chairs, tv & stand, couch, chair & center table, night stand, kitchen area was immaculate, it included a fridge, stove, microwave, faucet&sing, no utensils were provided but I didn't expect any. Bathroom was extremely nice, bath&shower extremely clean and very nice, towels&amenities provided * breakfast: Was a simple self-serve continental breakfast (coffee, muffins & bars).. A good gesture * Second night stay: Was a bit noisie, it sounded like people were hanging out in hallway talking & laughing, it sounded more like an apt. building than a hotel. That was the only blemish I would say, otherwise, I would stay here again and recommend. I give 4 stars, aside from people hanging out in hallway I would have given it an excellent grade.
Ive been staying here for a few weeks due to work. My first impressions were great very nice big rooms. Rooms are supposed to be cleaned once a week but... was here for 10 days before it was cleaned the first time. Now its been 13 days.... and still waiting for it to be cleaned. Also noticed when the heater kicked on it makes a horrid banging noise all night. The whole front of the heating unit was sitting on the ground so i took it to the front desk and told the staff the situation. Been two weeks and we will just say the front cover is still not on and nobody has fixed the banging noise... but i guess the ink pen i stuck in the grating will work for now. Other than that real nice place
Nothing to write home about. Bed was comfortable. Room was large with sofa, full kitchen. Problem was you must obtain coffee pot at front desk and any kitchen equipment (dishes, cups, etc). There was no offensive odors. The breakfast was not anywhere what I was expecting. Coffee and packaged oatmeal and muffins. I guess because they have kitchen rooms. McDonald across street.
It is a logistical nightmare to get to if using public transport like we foolishly did. Took ages to get there - miles away from downtown Dallas, however near-ish to Arlington which is definitely worth a visit. Had to ask to change rooms a couple of times due to really bad smells in the room and no working air-con but staff tried their best to accommodate us as politely as possible.
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Located in Addison - Galleria within 2 miles (3 km) of Galleria Dallas, Extended Stay America - Dallas - Farmers Branch is within a few miles (5 km) of Valley View Center. This 81-room aparthotel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's also near Addison Circle Park and Northwood Club.
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.
The 81 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.
At Extended Stay America - Dallas - Farmers Branch, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
Reviews from Trip Advisor
37% of guests recommend this hotelTotal of 15 reviews