Leaking ceiling, mold in bathroom, no real blankets!
It was nice and clean i loved the atmosphere. I appreciated they a kitchenette and stive refrigerator sink. And also guve you all the cook ware you needed.
It could be better. Only local channels on TV and WIFI is not included.
Place was a dump no perks no coffee just overall terrible place!
Horrible extended stay. The kitchen cabinets are moldy and dirty, it’s not equipped with any cutlery, the room did t have coffee pot or ingredients . The bathroom tub was dirty. The furniture was broken.. there was no laundry Baganda one small garbage can in the bathroom. The gym had 3 machines and that’s all. The belt on the treadmill was loose or broken it shifted when turned on and as it was rolling. The staff couldn’t care less and kept saying we don’t provide that to “EVERYTHING”
You could tell it used to be a nice place but since has not been taken care of. The little sign on the kitchen counter tells all about the convenient dishes and such but there was not one fork, spoon, knife, plate, cup, pot, pan, of anything else. All cabinets and drawers were empty. Couldn't even find a pen or piece of paper. There were no tissues anywhere. Property is cosmetic only. The bed was worn out and needs to be replaced. Don't expect much here. Only a motel 6 equivalent. As far as safety, the lobby doors are electronically locked at night. If you are in the lobby you cannot get out the front door unless the clerk pushes a button. Fire codes require free egress from a commercial building, making this facility's setup illegal and unsafe. This is something I will personally address with Dallas code enforcement.
For the price ypu cannot beat it, bedding was fresh, breakfast options are coffe, tea, breakfast bars, muffins or oatmeL. Really a great hotel for the price.
The resort was so beautiful, the best one I’ve ever been to. The staff was always right there when we needed them. And they accommodated all my special needs.
Nice staff just I had a horrible smelly room I didn’t like it
There is no place to eat nearby. Be prepared to have something delivered. Good condition, but so-so vibe.
Door to bathroom wouldn’t stay shut and the provided toiletry items were very sub par.
The room was completely bare bones. The towels and sheets were clean however there were two bars of old soap, there was a kitchenette with any service ware. When I asked for a mug or a cup in which to microwave some hot water I was told they didn't have any. I realize it was an inexpensive room near an airport but the place was unwelcoming. On top of that Orbitz was disappointing because I had reserved the room with a 3rd party credit card due to the fact that I did not have the money to pay. They refused my transaction when I arrived and I was forced to pay with my overextended debit card. I will say that the women checking me in helped me to retrieve my dropped wallet from the shuttle driver which was a plus in the overall experience. I suppose the reviews for this hotel were pretty spot on.
Toilet dirty Not flush Staff not in area and lock door white cool weather
Extended Stay America - Dallas - DFW Airport N. places you within a 10-minute drive of popular sights such as Irving Convention Center and Legoland Discovery Center. This 146-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.
The 146 accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America - Dallas - DFW Airport N. enjoy a fitness center, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.
Leaking ceiling, mold in bathroom, no real blankets!
It was nice and clean i loved the atmosphere. I appreciated they a kitchenette and stive refrigerator sink. And also guve you all the cook ware you needed.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our refreshing property and liked our fully-equipped kitchenette facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It could be better. Only local channels on TV and WIFI is not included.
Frank, we appreciate you staying with us and providing your feedback. Although you had an overall pleasant visit, we apologize for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere and we understand your frustration of not having your favorite channels for you to access. We do appreciate your selecting our hotel for your stay, and we will hope you will visit us again soon. Sincerely, Hotel Management
Place was a dump no perks no coffee just overall terrible place!
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Horrible extended stay. The kitchen cabinets are moldy and dirty, it’s not equipped with any cutlery, the room did t have coffee pot or ingredients . The bathroom tub was dirty. The furniture was broken.. there was no laundry Baganda one small garbage can in the bathroom. The gym had 3 machines and that’s all. The belt on the treadmill was loose or broken it shifted when turned on and as it was rolling. The staff couldn’t care less and kept saying we don’t provide that to “EVERYTHING”
Angel, thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your comments are important for our improvement, so we have discussed them with the appropriate individuals to ensure we deliver much better future guests experiences going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
You could tell it used to be a nice place but since has not been taken care of. The little sign on the kitchen counter tells all about the convenient dishes and such but there was not one fork, spoon, knife, plate, cup, pot, pan, of anything else. All cabinets and drawers were empty. Couldn't even find a pen or piece of paper. There were no tissues anywhere. Property is cosmetic only. The bed was worn out and needs to be replaced. Don't expect much here. Only a motel 6 equivalent. As far as safety, the lobby doors are electronically locked at night. If you are in the lobby you cannot get out the front door unless the clerk pushes a button. Fire codes require free egress from a commercial building, making this facility's setup illegal and unsafe. This is something I will personally address with Dallas code enforcement.
Thank you for your review. We apologize for you were unhappy with the overall condition of our property and for your disappointment with the in-room amenities. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive in replacing items that are beginning to show wear. Please know the things such as kitchenware and toiletries are kept at the front desk and are always complimentary. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
For the price ypu cannot beat it, bedding was fresh, breakfast options are coffe, tea, breakfast bars, muffins or oatmeL. Really a great hotel for the price.
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you found us to be at a fair price and that you liked the bed in your room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
On behalf of our team, please accept our apology for not living up to your expectations during your recent visit. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management