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Hyatt Place Dallas/Las Colinas

3.0 out of 5.0

Recent guest reviews

Overall the hotel was very nice and clean and I enjoyed my stay. The only complain I have is how long it took me to check in. They need more night staff. The front desk clerk was also the bartender so you could imagine the line at check in. Also $100 hold for incidentals is ridiculous. I was not expecting that. Definitely make sure you are prepared to be out of an extra $100 for a few days before you stay here considering it takes up to a week for the money to be able put back onto your card.

Upon arrival I told the front desk I wanted to pay with cash at the end of my stay. Instead they charged my card and added an incidental fee with out my knowledge. Great hotel but the front desk needs to do what you ask them to do regarding your bill.

On my first night the house keep did not come to clean my room it doesn't matter if i stayed just two days

Clean hotel.. Food was not great.. Go out if you can!

Comfy and nice amenities. Breakfast was nice.

Habitaciones amplias en muy buen estado. Camas bastante cómodas. Hotel localizado muy cerca al centro de convenciones. El desayuno estuvo bien pero como sugeriría que variarán de un día para otro un poco especialmente para las personas que se quedan varios días. Pero en general lo recomiendo y me volvería a quedar ahí.

The hotel is perfectly situated between both airports, and is only 15-20 min to downtown Dallas. The hotel staff were exceptionally friendly, the room was spacious and comfortable and the breakfast (included) had a nice variety of options.

We had a very relaxing weekend. The room was fabulous!

Paid additional $14 for some type of extra channel package so my kids could watch TV shows/movies that were more appropriate for their ages. The reception was extremely poor during a significant portion of our stay. They could not enjoy the additional channels. To me it was a waste of $14.

Staff friendly, good breakfast, comfort Bed, awesome family trip

The staff at the Hyatt Place was absolutely awesome!!! So friendly and very helpful. I would definitely would stay there again.

A nice property. One elevator was down, which made ride waits longer, but the staff was excellent as were the morning breakfast choices. Room was very clean. Having AC unit next to bed is always too much or too little in the way of comfort.

Stayed there for a wedding. Great hotel, even despite a bit of renovation going on. Very nice breakfast. BBQ place across the lot is great too!

Had a wonderful stay at this hotel.. Convenient, clean and courteous! I will b back real soon

Nice room. Nice hotel. Breakfast is ok. But room cleaning didn't happen 1 out of the 4 days we were there.

We had a wonderful experience at this hotel.. All the staff were happy and helpful.. Enjoyed our morning breakfast and coffee because there was a variety of food to choose from.. The location was perfect.. A few miles from chain restaurants and shopping centers and only 15 minutes away from the airport.. This is a second stay and we will continue to come back

Great deal for the money. Free breakfast was one of the best I have had a hotel.

The Hyatt Place in Dallas/Las Colinas was AWESOME! Dante was great, anything we needed he was on top of!! My brother and I come down for OU vs. Texas every year and we found the hotel the we will be staying at from now on.

My husband and I stayed for two nights to attend a weekend conference which was held here at the Hyatt Los Colinas. The location is excellent with many resteraunts within walking distance although we choose to eat one meal at the hotel which was delicious. The king size bed was very comfortable. We would definitely stay again!

The staff was more than helpful . The rooms are newly remodeled. The beds brand new. The breakfast very good

Room options

Double Room, 2 Double Beds

Full 2 | Sleeps 6

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place Dallas/Las Colinas

Everyone (9) Couples (9) Business (10) Family (8) Friends (5) Other (1)
4

hotel beautiful but need more staff

Everyone

Overall the hotel was very nice and clean and I enjoyed my stay. The only complain I have is how long it took me to check in. They need more night staff. The front desk clerk was also the bartender so you could imagine the line at check in. Also $100 hold for incidentals is ridiculous. I was not expecting that. Definitely make sure you are prepared to be out of an extra $100 for a few days before you stay here considering it takes up to a week for the money to be able put back onto your card.

By on Sep 3, 2017

4

front desk

Everyone

Upon arrival I told the front desk I wanted to pay with cash at the end of my stay. Instead they charged my card and added an incidental fee with out my knowledge. Great hotel but the front desk needs to do what you ask them to do regarding your bill.

By , from Tn on Jul 10, 2017

5

room maintenance

Everyone

On my first night the house keep did not come to clean my room it doesn't matter if i stayed just two days

By on May 23, 2017

3

business trip

Everyone

Clean hotel.. Food was not great.. Go out if you can!

By on Dec 19, 2016

4

nice and clean. good breakfast.

Everyone

Comfy and nice amenities. Breakfast was nice.

By on Nov 19, 2016

5

close and convenient

Everyone

The hotel is perfectly situated between both airports, and is only 15-20 min to downtown Dallas. The hotel staff were exceptionally friendly, the room was spacious and comfortable and the breakfast (included) had a nice variety of options.

By , from Washington, DC on Apr 27, 2016

5

wonderful hotel!

Everyone

We had a very relaxing weekend. The room was fabulous!

By , from Temple, TX on Apr 4, 2016

4

tv channels poor reception

Everyone

Paid additional $14 for some type of extra channel package so my kids could watch TV shows/movies that were more appropriate for their ages. The reception was extremely poor during a significant portion of our stay. They could not enjoy the additional channels. To me it was a waste of $14.

By on Feb 23, 2016

5

reasonable price

Families

Staff friendly, good breakfast, comfort Bed, awesome family trip

By on Feb 5, 2016

5

great trip

Couples

The staff at the Hyatt Place was absolutely awesome!!! So friendly and very helpful. I would definitely would stay there again.

By on Oct 2, 2015