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Recent guest reviews

Toilet seat was broke off. Toilet paper holder was broke off. Big black stain on the white sheets. Long black hairs in between the sheets. Obviously the sheets don’t get changed. Bathroom stunk of mold.

Jay at the front desk was good. The room itself was below par. Stained linen. Ripped towel. The room served its purpose, and location was superb. I will even consider staying here again if I am traveling on a budget, and I will definitely ask for different sheets. I am a hotelier, and I know I didn't stay at a resort, but certain standards are required.

The view was the best and right next to a good restaurant.

Good for overnight stay. Room had some smell when arrived. Too tired to request change when arrived late.

I couldn't believe such run down motels exists? Old and musty, broken bathroom. Wow is this because we're in the Dakotas?

The room is spacious. The location is very good, close to Crazy Horse Memorial and Rushmore Mt. The staff are very friendly. We love there.

Overpriced & had a weird smell in the room. Bed was ok but not real comfortable. Lavatory had cracks in it. Guy had the check in desk was a smart aleck has said what did we expect for $66/night which didn’t seem like that was what it was advertised for on your web site thought was less than that. Also your web site said less than 2 miles from Mount Rushmore was 20 miles. So your web site lied twice so won’t use it again just like Travelocity!!!

If your only criteria is as cheap as possible, this place may fit the bill. That’s generally me, but this pksce was sub-par even on that measuring stick. Water pressure weak and barely got warm, never hot. Tv not oriented towards the bed so you have to sit in an uncomfortable chair across the room to watch anything. WiFi was weak - can check email but don’t expect to dream a move. Floor slopes distinctly. Next time I’m in Custer I will stay somewhere else, even for more money.

overpriced for the condition of the motel. conveniently located to shops, restaurants and attractions. free breakfast was good.

The hotel is hard to find because the Rodeway sign is at ground level. Concrete steps are over height. Painting was going on into the night.

No frills, but that isn't necessarily a bad thing.

I was disappointed with our stay. The location was fine and met our needs however the lack of comforters on the beds, closed pool, having the room next to the overflowing dumpsters, and being on the side next to a loud restaurant/bar made our stay with a child pretty difficult. I definitely would not stay again.

they are trying to remodel motel - still have work to do. Bathroom had no hooks/towel rods - towels were left in the main room. An adequate place for sleep. Breakfast was OK

The staff was very courteous. The room was clean and well stocked. The location was great! There was shopping, food and attractions all very close to the location! We'll stay here again!

Good for the price. Needs updated. Found a hair on the tub under the floor mat when checking the room out. The water slide was for kids 5 to 10 year olds. Cheap sheets.

This is a mom and pop hotel and very reasonably priced in a very touristy area that can be expensive! The room had three beds which is great because we have three kids and we always have to squish in two beds! The staff was very kind and attentive. They couldn't stop the rain though! Breakfast was o.k. great for the value of the room. Didn't swim in the pool so don't know how that was.

Outdated furnishings, very simple. This is an older motel.

The staff were friendly and personable. The single blanket for each bed was inadequate. The breakfast was just plain bad.

i enjoyed my stay at this hotel. room was clean . it was close to all the sites in the area.. plenty of parking. my only complaint was the wifi was that it was not so good . overall a nice clean hotel

West Mt. Rushmore Road Custer SD

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located 1.6 mi (2.6 km) from Black Hills National Forest, Dakota Cowboy Inn is within a 10-minute drive of other popular attractions like Crazy Horse Memorial. This 43-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

All 43 recently renovated rooms provide phones. Guests can stay connected with free WiFi. Beds sport premium bedding.


Property features

Guests staying at Dakota Cowboy Inn enjoy free WiFi in public areas, express check-out, and a garden. If you decide to drive, there's free parking. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. This motel also has a picnic area.

Room options

Deluxe Single Room, 2 Bedrooms

4 Queen Beds | Sleeps 8

Deluxe Single Room, Multiple Beds

3 Queen Beds | Sleeps 6

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Dakota Cowboy Inn

Everyone (12) Couples (1) Family (5)
1
Family with small children

Toilet seat was broke off. Toilet paper holder was broke off. Big black stain on the white sheets. Long black hairs in between the sheets. Obviously the sheets don’t get changed. Bathroom stunk of mold.

By , from Custer south dakota on Aug 2, 2020

2
Family with small children

Jay at the front desk was good. The room itself was below par. Stained linen. Ripped towel. The room served its purpose, and location was superb. I will even consider staying here again if I am traveling on a budget, and I will definitely ask for different sheets. I am a hotelier, and I know I didn't stay at a resort, but certain standards are required.

By on Jul 7, 2020

Review comment responded on Jul 29, 2020

Thank you for taking time to write a review after your recent stay. We are sorry that you felt disappointed with some of the aspects of your stay. We will use your comments as a learning experience to grow and improve.

3
Family

The view was the best and right next to a good restaurant.

By on Jul 20, 2019

4
Family

Good for overnight stay. Room had some smell when arrived. Too tired to request change when arrived late.

By on Jul 14, 2019

1
Partner Couples

I couldn't believe such run down motels exists? Old and musty, broken bathroom. Wow is this because we're in the Dakotas?

By on Jul 11, 2019

2
Everyone

By on Jul 7, 2019

5
Family

The room is spacious. The location is very good, close to Crazy Horse Memorial and Rushmore Mt. The staff are very friendly. We love there.

By on Jun 24, 2019

Review comment responded on Jun 28, 2019

We want you to know we appreciate you choosing to stay with us and for your great review. It always brings a smile to our faces to know that we have exceeded our guests expectations.

2
Everyone

Overpriced & had a weird smell in the room. Bed was ok but not real comfortable. Lavatory had cracks in it. Guy had the check in desk was a smart aleck has said what did we expect for $66/night which didn’t seem like that was what it was advertised for on your web site thought was less than that. Also your web site said less than 2 miles from Mount Rushmore was 20 miles. So your web site lied twice so won’t use it again just like Travelocity!!!

By on Sep 5, 2018

2
Everyone

If your only criteria is as cheap as possible, this place may fit the bill. That’s generally me, but this pksce was sub-par even on that measuring stick. Water pressure weak and barely got warm, never hot. Tv not oriented towards the bed so you have to sit in an uncomfortable chair across the room to watch anything. WiFi was weak - can check email but don’t expect to dream a move. Floor slopes distinctly. Next time I’m in Custer I will stay somewhere else, even for more money.

By on Aug 20, 2018

3
Everyone

overpriced for the condition of the motel. conveniently located to shops, restaurants and attractions. free breakfast was good.

By , from Buffalo, NY on Jul 23, 2018

Review comment responded on Jul 24, 2018

Hi Ken! Our Priced are lowest in town. We glad you enjoyed our location and breakfast. We hope to see again in future!

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