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Pumas Cusco Hotel

2.5 star property

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Photo gallery for Pumas Cusco Hotel

Desk, soundproofing, free WiFi, bed sheets
Property entrance
Restaurant
Mountain view
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Recoleta C -1, Zaguan del Cielo, Cusco, 8003
  • Place, Plaza San Blas
    ‪7 min walk‬
  • Place, San Blas Church
    ‪10 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪9 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Desk, soundproofing, free WiFi, bed sheets

Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Room, 2 Twin Beds

Business Room, 2 Twin Beds | Desk, soundproofing, free WiFi, bed sheets

Business Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, soundproofing, free WiFi, bed sheets

Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed

Desk, soundproofing, free WiFi, bed sheets

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Twin Room

Family Twin Room | Desk, soundproofing, free WiFi, bed sheets

Family Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Cusco

Located in Zaguan del Cielo within a short walk of Plaza de Armas, Pumas Cusco Hotel is within a mile (2 km) of other popular sights such as San Pedro Market. This 16-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Plaza San Blas - 7 min walk - 0.4 miles
  • San Blas Church - 10 min walk - 0.6 miles
  • Coricancha - 10 min walk - 0.6 miles
  • Plaza de Armas - 12 min walk - 0.7 miles
  • Cusco Cathedral - 12 min walk - 0.7 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 13 min drive

Restaurants

  • ‪La Perla Criolla - ‬3 min walk
  • ‪Brew Brothers Specialty Coffee - ‬6 min walk
  • ‪Llama Cafe - ‬7 min walk
  • ‪Bunnu Cafe Lucrepata - ‬5 min walk
  • ‪Espresso 18 - ‬7 min walk

About this property

Pumas Cusco Hotel

Guests of Pumas Cusco Hotel enjoy access to free WiFi in public areas, meeting rooms, and microwave in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 5.00 per vehicle one way. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a refrigerator in a common area, laundry facilities, and a reception hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include phones and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 5.00 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 11 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10239439689

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Pumas Hotel
Pumas Cusco
Pumas Cusco Hotel Hotel
Pumas Cusco Hotel Cusco
Pumas Cusco Hotel Hotel Cusco

Frequently asked questions

Are free cancellation options available at Pumas Cusco Hotel?

Pumas Cusco Hotel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Pumas Cusco Hotel?

This hotel is situated in Zaguan del Cielo within a 10-minute walk of Plaza San Blas, San Blas Church, and Twelve Angled Stone. You'll also find Plaza de Armas and San Pedro Market within a short drive.

Is there parking available at Pumas Cusco Hotel?

No, there isn't parking available at the hotel.

Does Pumas Cusco Hotel have a casino at the property?

No, Pumas Cusco Hotel doesn't have a casino.

Is there an indoor pool at Pumas Cusco Hotel?

No, there is no indoor pool at this hotel.

Is Pumas Cusco Hotel good for couples?

Couples will appreciate amenities like a restaurant, a free daily breakfast, and concierge services at this hotel.

Are there hot tubs at Pumas Cusco Hotel?

No, there isn't a spa tub at this hotel.

Does Pumas Cusco Hotel feature a restaurant that includes a breakfast menu?

Yes, Pumas Cusco Hotel serves free buffet breakfast each morning from its restaurant.

Does Pumas Cusco Hotel allow pets to stay free of charge?

No, pets aren't allowed at Pumas Cusco Hotel.

Are there connecting rooms at Pumas Cusco Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Pumas Cusco Hotel?

The closest major airport to Pumas Cusco Hotel is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3 mi away (13 minutes by car).

Are there rooms with balconies at Pumas Cusco Hotel?

No, there aren't any guestrooms at Pumas Cusco Hotel that offer a balcony.

Pumas Cusco Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 4 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Great hotel. Room and bathroom were clean and in good condition. Staff were amazing, especially when we had an issue with a tour company. The gentleman did everything he could think of to help us. We were there in July, which is Peru’s winter and there is no heat so the rooms were quite cold. But there was hot water, soap and toilet paper. 10 minutes walk to plaza de arms, good location. I would for sure stay here again.
Stayed 5 nights in Jul 2018
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención recibida fue excelente, muy buena comunicación al respecto aclarando dudas. Tienen que mejorar algo el desayuno y el sistema de agua caliente. Todo lo demás me siento satisfecho.
Stayed 6 nights in Apr 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários do hotel são muito atenciosos e educados o hotel é limpo e a cama é confortável. A localização do hotel não é muito boa, pois é longe da Plaza de Armas.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Bjørn

Disliked: Staff & service

Horrible hotel

Horrible service and hotelrules...! I had to discuss with them for half an hour to bring a friend to my room, doring mid-day.. They finally gave permission, but clocked it and gave us an hour, with the messege "1 min late, and you'll have to pay for a full day"...! Their attitudes are horrible, they won't take your dollars, and they have a way of making you feel like it is inconvenient for you to be there....!! Horrible experience, and horrible hotel.. Do NOT go here...!
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy confiable

Excelente
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amables

Muy amables
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020