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JW Marriott El Convento Cusco

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View from room
Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock
Restaurant
Couples treatment rooms, body treatments, aromatherapy, body wraps
Exterior
Luxury
5.0 star property
9.6

Exceptional

Monastery elegance in downtown Cusco

Ancient Incan walls merge with colonial architecture in this former convent, now a luxurious retreat in Cusco. Guests enjoy architectural tours, weaving demonstrations with baby alpacas in the courtyard, and can explore nearby Plaza de Armas before unwinding in the indoor pool, sauna, or spa.

Popular amenities

  • Pool
  • Air conditioning
  • Business services

Explore the area

View in a map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002
  • Place, San Blas Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(13 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (No View)

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds (No View)

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cusco

Located in Cusco Historic Center, JW Marriott El Convento Cusco is within a 5-minute walk of Plaza de Armas and within 15 minutes of other popular attractions like San Pedro Market. This 5-star hotel has 153 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Twelve Angled Stone - 2 min walk - 0.1 miles
  • San Blas Church - 2 min walk - 0.1 miles
  • Plaza San Blas - 2 min walk - 0.1 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles

Getting around

  • San Pedro Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪La Fabrica Sportsbar - ‬1 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Awarded Travel & Leisure 500 status in 2021, JW Marriott El Convento Cusco features a full-service spa, an indoor pool, and meeting rooms. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a business center, a library, and express check-in.
Guests can expect WiFi and 49-inch LCD TVs with cable channels. Memory foam beds grant a restful night's sleep, and bathrooms offer free toiletries and slippers. IPod docks, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41 per accommodation, per night
  • Service fee: USD 10 per night
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 20334766714

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Are free cancellation options available at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on May 15, 2026 start from $437, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott El Convento Cusco?

This hotel is situated in Cusco Historic Center within a short 4-minute walk of Plaza de Armas and also 12 minutes on foot from San Pedro Market. You'll also find Hatunrumiyoc and Twelve Angled Stone less than a mile away.

Will I be able to park at JW Marriott El Convento Cusco?

No, this hotel doesn't offer parking.

Is a spa located at JW Marriott El Convento Cusco?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, and massages.

Does JW Marriott El Convento Cusco have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does JW Marriott El Convento Cusco include a casino at the property?

No, JW Marriott El Convento Cusco doesn't have a casino.

Will I find an indoor pool at JW Marriott El Convento Cusco?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at JW Marriott El Convento Cusco?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at JW Marriott El Convento Cusco?

No, this hotel doesn't have a spa tub.

Does JW Marriott El Convento Cusco feature a restaurant that includes a breakfast menu?

Yes, JW Marriott El Convento Cusco serves free full breakfasts at Qespi Bar each morning.

Will JW Marriott El Convento Cusco allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott El Convento Cusco.

Are there connecting rooms at JW Marriott El Convento Cusco?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from JW Marriott El Convento Cusco?

The closest major airport to JW Marriott El Convento Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (14 minutes by car).

Can I book a room with a balcony at JW Marriott El Convento Cusco?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy mountain and city views.

Does JW Marriott El Convento Cusco offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott El Convento Cusco.

JW Marriott El Convento Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 885 out of 1001 reviews
Rating 8 - Good. 64 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Room was perfect and Giorgia was wonderful telling us everything we needed to know
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff, in the heart of the old town.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 1 night in Dec 2025

10/10 Excellent

Delphine

Stayed 2 nights in Dec 2025

10/10 Excellent

Min

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the breakfast and the staffs were very helpful and friendly
Stayed 2 nights in Nov 2025

8/10 Good

Kevyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities
We had excellent service at JW Marriott in Cusco, and the room and amenities were wonderful. We will definitely stay here again if we return to Peru!
Stayed 2 nights in Nov 2025

10/10 Excellent

Na, Goleta

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie, Scottsdale

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean
Stayed 1 night in Nov 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Nov 2025

10/10 Excellent

Nassim, Zurich

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
The building is incredible and in good location. Staff absolutely excellent. Totally will stay at another!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to get a breakfast to go as we were leaving at 3am. The packed breakfast was excellent and the hotel kept our luggage whilst we were in Machu Picchu at no extra cost. The room was immaculate and amenities great. A free pisco sour was a great touch too
Stayed 1 night in Nov 2025

10/10 Excellent

fernando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Sep 2025

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Todo ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was the perfect location and choice for our Machu Picchu, Peru trip. The location, facilities were perfect. The staff, with their constant warm Peruvian smiles were amazing, they went above and beyond for us, tending to our every need. A lovely extra was when we visited the very cute and adorable baby alpaca called “Pancheta” who came to the hotel each day.
Stayed 8 nights in Oct 2025

10/10 Excellent

Daniel, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing place , extremely good service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenifer

Stayed 1 night in Oct 2025

6/10 Okay

Ricardo, Winchester

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Spa was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott in Cusconis is very nice and great location. I would stay here again for sure.
Stayed 2 nights in Oct 2025

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