2/10 Terrible
Jeffrey
Oct 16, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Jeffrey
Stayed 5 nights in Oct 2024
Hotel Casa Shami
3.0 star property
Choose dates to view prices
Photo gallery for Hotel Casa Shami
Reviews
2.02.0 out of 10
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Bar
- Housekeeping
- 24/7 front desk
Explore the area
723 Avenida Manco Capac, Cusco, 08002
- Plaza Tupac AmaruPlace, Plaza Tupac Amaru5 min walk
- CoricanchaPlace, Coricancha13 min walk
- Plaza de ArmasPlace, Plaza de Armas18 min walk
- Cusco (CUZ-Alejandro Velasco Astete Intl.)Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)7 min drive
Room options
View all photos for Comfort Suite, Jetted Tub
Comfort Suite, Jetted Tub
- City view
- 108 sq ft
- 1 bedroom
- Sleeps 2
- 1 Large Twin Bed
- Free WiFi
View all photos for Romantic Room
Romantic Room
- City view
- Sleeps 2
- 1 Queen Bed
- Free WiFi
Business Single Room
- Sleeps 1
- 1 Large Twin Bed
- Free WiFi
View all photos for Business Twin Room
Business Twin Room
- Sleeps 2
- 2 Large Twin Beds
- Free WiFi
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About the neighborhood
Cusco
Hotel Casa Shami places you within a mile (2 km) of popular attractions like Plaza de Armas and San Pedro Market. This 20-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
What's nearby
- Plaza Tupac Amaru - 5 min walk - 0.3 miles
- Garcilaso de la Vega Stadium - 5 min walk - 0.3 miles
- Coricancha - 13 min walk - 0.7 miles
- National University of Saint Anthony the Abbot in Cuzco - 15 min walk - 0.8 miles
- Plaza de Armas - 18 min walk - 1.0 mile
Getting around
- Cusco Wanchaq Station - 5 min walk
- Alejandro Velasco Astete Intl. Airport (CUZ) - 11 min drive
Restaurants
- PizzAventura - 5 min walk
- Emiliana Restaurant - 7 min walk
- Don Miguelito - 6 min walk
- Chifa Capon - 7 min walk
- Ayara - 8 min walk
About this property
Hotel Casa Shami
Hotel Casa Shami offers free WiFi in public areas and spa services. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
40-cm Smart TVs come with cable channels, and guests can stay connected with free WiFi. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Free daily manager's reception
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Spa
- Massage
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Doorbell and phone notification
- Lever door handles
- No elevator
- Visual doorbell notification
- Visual fire alarm
More
- Smoking not allowed
Room amenities
Bathroom
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Jetted bathtub
- Shampoo
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-cm smart TV with premium cable channels
Food and drink
- Cookware, dishware, and utensils
- Shared kitchen access
More
- Desk
- Individual decor
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- This property doesn't allow pets
Children and extra beds
- Rollaway/extra beds are available for USD 25.0 per day
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Rollaway bed fee: USD 25.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
- Check-in: 11:00 AM—-10:30 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a private host, not a professional engaged in trade or business.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
- There are no elevators.
Property is also known as
CASA SHAMI HOTEL
Hotel Casa Shami Hotel
Hotel Casa Shami Cusco
Hotel Casa Shami Hotel Cusco
Frequently asked questions
Is a free cancellation option available at Hotel Casa Shami?
Hotel Casa Shami provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.
What's there to see within easy reach of Hotel Casa Shami?
This hotel is located in Cusco, just steps from Garcilaso de la Vega Stadium and Plaza Tupac Amaru, and within a short walk of Cusco Craft Center. You'll also find Plaza de Armas and San Pedro Market within a short drive.
Will I be able to park at Hotel Casa Shami?
No, this hotel doesn't offer parking.
Is there a spa available at Hotel Casa Shami?
Spa services at the hotel include massages.
Does Hotel Casa Shami feature a casino?
No, Hotel Casa Shami doesn't have a casino.
Is there an indoor pool at Hotel Casa Shami?
No, there is no indoor pool at this hotel.
Is Hotel Casa Shami a good place to stay for couples?
There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.
Are there hot tubs at Hotel Casa Shami?
No, but all guestrooms at this hotel have jetted bathtubs.
Does Hotel Casa Shami feature a restaurant that includes a breakfast menu?
No, Hotel Casa Shami doesn't have a restaurant that serves breakfast.
Does Hotel Casa Shami allow pets to stay free of charge?
No, pets aren't allowed at Hotel Casa Shami.
Are there connecting rooms at Hotel Casa Shami?
No, there aren't connecting guestrooms at this hotel.
How far is the airport from Hotel Casa Shami?
The closest major airport to Hotel Casa Shami is Alejandro Velasco Astete Intl. Airport (CUZ), which is 2.6 mi away (11 minutes by car).
Can I book a room with a balcony at Hotel Casa Shami?
No, you won't find guestrooms with balconies at Hotel Casa Shami.
Hotel Casa Shami Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
6.0/10
Cleanliness
6.0/10
Staff & service
3.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Nicholas
Aug 31, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel zero stars I would have- what an AWFUL experience!
One- don’t expect to have normal things such as water- because in order to “clean” they keep their water turned off and you have to be lucky to shower or do anything in the 5 minute period they keep it on.
Two- although your room technically has “walls”, they must be made out of cardboard because you can hear everything going on around you as if they are right besides you. Baby’s screaming, dogs barking, reception with the TV way too loud. Wanna sleep in after a long hike? That’s gonna be a problem here in that with such huge windows the room has no curtains! So rise and shine with the sun.
Last but not least- they are in no way connected to Expedia. I paid through the Expedia app and when I arrived they informed me that they are now owed by Expedia for 6 customers and despite me already paying - this is somehow my problem that I have to pay again.
Every night I had to look forward to being their middle man with Expedia and finding out a way that I can only pay once for this god awful hotel.
As the altitude in Peru can give you a headache as is, save yourself the trouble and choose a different hotel.
Nicholas
Stayed 5 nights in Aug 2024