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Casona Quera

Property class: 3

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Photo gallery for Casona Quera

Exterior
Reception
Flat-screen TV
Lobby sitting area
Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Quera 251, Cusco, 08002
  • Place, San Pedro Market
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, iron/ironing board, free WiFi

Basic Single Room

  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Cusco

Located in Cusco Historic Center, Casona Quera is next to Municipal Theater and Museo Quijote. This 24-room, 3-star hotel has conveniences like free breakfast, a coffee shop/cafe, and free in-room WiFi. Centrally located in Cusco, the hotel is connected to the convention center, and a short walk from Plaza de Armas and Cusco Museum of Popular Art.

What's nearby

  • San Pedro Market - 3 min walk - 0.2 miles
  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • Coricancha - 8 min walk - 0.5 miles
  • San Blas Church - 10 min walk - 0.6 miles

Getting around

  • San Pedro Station - 7 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Los Toldos Chicken - ‬1 min walk
  • ‪Chifa Lyam Chang - ‬1 min walk
  • ‪Cafe Ayllu - ‬1 min walk
  • ‪Chifa Hao-Yun - ‬3 min walk
  • ‪Black Llama Coffee - ‬2 min walk

About this property

Casona Quera

At Casona Quera, guests have access to free WiFi in public areas, a computer station, and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 7 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Safes, phones, and ironing boards are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 11 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 7 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 11 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 10462302474

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Casona Quera Hotel Cusco
Casona Quera Hotel
Casona Quera Cusco
Casona Quera Hotel
Casona Quera Cusco
Casona Quera Hotel Cusco

Frequently asked questions

Is a free cancellation option available at Casona Quera?

Casona Quera provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see around Casona Quera?

This hotel is situated in Cusco Historic Center, just steps from Municipal Theater and Calle Marquez, and within a short walk of Plaza de Armas. You'll also find Plaza El Regocijo and San Pedro Market less than a mile away.

Will I be able to park at Casona Quera?

No, there isn't parking available at the hotel.

Does Casona Quera have a casino?

No, Casona Quera doesn't have a casino.

Will I find an indoor pool at Casona Quera?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Casona Quera?

Couples will appreciate amenities like a coffee shop/cafe, a free daily breakfast, and concierge services at this hotel.

Are there hot tubs at Casona Quera?

No, there isn't a spa tub at this hotel.

Does Casona Quera feature a restaurant that includes a breakfast menu?

Yes, Casona Quera serves free full breakfasts each morning from its cafe.

Will Casona Quera allow pets to stay for free?

No, pets aren't allowed at Casona Quera.

Are there connecting rooms at Casona Quera?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Casona Quera?

The closest major airport to Casona Quera is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Can I book a room with a balcony at Casona Quera?

No, there aren't any guestrooms at Casona Quera that offer a balcony.

Casona Quera Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 46 reviews
Rating 8 - Good. 16 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 4 out of 46 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

SEONGJIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

main street casa

That is comfortable casa. Especially bed is lovely big size. Staff is very kind.
Stayed 2 nights in Mar 2020

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inaccurate to deceptive listing: avoid

I paid a bit more for a room with a view, however learned at check-in, that no rooms have views. The rooms are different from the photos- all throughout the hotel there is dirty red, moquette over the floors. I could see watermelon seeds on the floor in my room. The hotel is located on a noisy street- making it difficult to sleep. Through the listing describes "breakfast buffet," it is not actually a buffet. We had a choice of a fried egg or cheese with our bread - but couldn't have both. And not more than 1 egg. Also, they did not even have salt and pepper available. The shower was not very warm / only has limited warm water.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older. Don’t expect much. But it’s what we need a place to sleep shower and close to everything. Staff was great.
Stayed 3 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Extremely accommodating and friendly staff. Good breakfast. Quiet. Conveniently located three blocks from Cusco's Plaza de Armas. Restaurants and shops close by. Hotel a bit run down; a bit of paint and a new carpet on steps would help. Good value for the cost.
Stayed 4 nights in Sep 2018

4/10 Poor

Nelly, Chicago, Il

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is close to main pkaza in Cuzco, the staff is friendly but the room was not comfortable, no menu for breakfast just wanted to get what I could eat but they had to prepare and serve whatever was schedulef. Then they lost our keys and did not clean up the floor.
Stayed 3 nights in Sep 2018

6/10 Okay

Wlady, Ecuador

Liked: Cleanliness
They gave us a tiny single bed, not the Queen size bed, Room was not ready even though we arrived at 3 pm, Hotel real name is Hotel del Inca - The place is a bit worn down, the bathroom is tiny we asked to be changed, they said they'll come back to us to assign a new room, never happened. There is better places to stay in Cusco. It is close to the main places in the center so if you dont mind all the above i guess is ok to stay here
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
You get what you paid for so don’t expect them to go above and beyond. At least the staff was nice.
Stayed 1 night in Aug 2018

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Reiko

Disliked: Staff & service

Limited English, but helpful. Don’t ask for Landry

A night front desk guy was very helpful. He was trying to help me to cancel my tour even thought he does not speak English well. However, I also had bad experience. I asked a receptionist for Laundry in the morning as the front desk said it would be by tonight. However, when I went to pick up the Landry, they completely forgot to do it. As there are a lot of places which offer Landry service around here, I was going to bring it to other place which can be done in 2 hours. The front desk insisted to do it here, but they charged double price for my 4.3kg for 50S (over 15 US dollars for my three pants and three t-shirts!!) It was supposed to be 5S. per 1 kg. In short, don’t ask for Landry at hotel if you need to get it back on time. Intermittent hot shower and Weak/slow WiFi signals.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The site mentioned free shuttle which wasn’t true. Then they tried to charge us an extra 60 upon our exit saying the site made a mistake. The “heat” as mentioned on the site was a box heater that had to be installed. There was no typical continental breakfast. Just coffee , one egg scrambled and fruit , no cheese (I always look forward to the cheese in Cusco). Also don’t come here if you need to wake up early. There is an all night karaoke club right next door. WiFi is iffy at best.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

close to center of Cusco

the bedroom was nice except for the noise most of the night. it took a long time to get warm water for a shower.. good breakfast and the management was friendly.
Stayed 4 nights in May 2018

10/10 Excellent

linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for one night but room was very clean and the hotel staff was very friendly. Loved the free breakfast and that they got us cheap transport to the airport (15 sol). Also nice of them to store our bags for a few hours after checkout while we toured the city. Would definitely visit again!
Stayed 1 night in May 2018

10/10 Excellent

avalon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations were exactly as advertised. Clean room and very friendly staff. Wifi was fast enough to watch a movie late at night (4th floor). Complimentary breakfast was delicious (eggs, buns, fresh papaya juice, coffee & fruit bowl). They also helped us call an airport taxi for getting from the airport. There is a nice store on the 2nd floor where we were able to buy alpaca socks for a very low price. Overall great stay!
Stayed 2 nights in May 2018

4/10 Poor

Sab

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Casona Qera Cuzco

I was very dissapointed ! I know this is not a luxury hotel, and maybe we got the worst room... It has an excellent location, but the eoom smelled like a cat pee, the bed spread was dirty, the toilet was leaking once you flushed it, we told them 3 times and they apparently went to check it out but never got fixed. The room We got was in fron of the main st, way too noisy! Cara go by honking non stop, not to mention there is a karaoke bar next door, a party place across the st, even we were sooo exahausted from Doing long tours and walking... we kept waking up...it is not my firt time in Cuzco, so I was dissapointed!
Stayed 4 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked nothing like the pictures. It is in an old house that has not been renovated in a long time. The floor and the walls were uneven, the wooden closet was old and inconvenient. The bathroom and shower were also old and did not have anything except soap and toilet paper. There was also a staircase right outside the window of my room, and it was noisy. Worse than the state of the hotel and the room was the lack of security. I had to wait a few minutes at the reception when I arrived because no one was there. Meanwhile, all they room keys were on display and anyone could just walk in and take any of them. The staff came down eventually and were quite cordial - no issue there. However, as soon as I got to the room they went away and again left the reception unattended. I did not end up staying 4 nights as planned because when I got back to the hotel the first night at 1am or so, it took me about 20 minutes to get in. The front door of the hotel was locked, no one answered the door when I rang, and I called the number listed on Expedia. Turns out that wasn't the number of the hotel but of a manager that wasn't physically there, so he gave me yet another number to call. Again, this is all while I'm waiting outside in the street in the middle of the night. This is unacceptable, and the description on Expedia that says "24 hours front desk" is a lie. There are plenty of other hotels in Cusco. Don't stay here.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Family owned friendly service

This place has Great customer service. Older structure fairly clean. On a busy street so not so quiet but you can walk everywhere close for eating, shopping, entertainment. Just depends on what you are looking for as to how you’d personally rate it.

8/10 Good

Ramon M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, cómodo, lástima la disco.

El lugar es muy acogedor. Tiene un estilo coloniales un edificio antiguo. Las camas muy cómodas. Lo único que echa a perder la experiencia es la disco que está a la par. Lo mejor es hospedarse en el cuarto piso lo más alejado para no escuchar el ruido.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel é perto da rua caracoles Onde há restaurantes e agencias
Stayed 1 night in Sep 2019

4/10 Poor

L

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
O hotel é simples e limpo, o problema maior foi o banho!! Por dois dias tomamos banho com água gelada, e no terceiro dia terminou a água no meio do banho! Os funcionários foram receptivos para tentar resolver, mas é um problema de estrutura do hotel! O café da manhã não é buffet e tem pouquíssima variedade! O hotel está localizado próximo à praça das armas, no entanto, a rua é cheia de bares e boates, o barulho na madrugada é altíssimo! Para quem tem dificuldade para dormir, se torna impossível! Importante salientar que os funcionários foram todos muito educados e cooperativos!
Stayed 5 nights in Sep 2019

10/10 Excellent

Luis, CDMX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo el alojamiento tienes todo muy cerca plaza de armas, mercado san Pedro, restaurantes, farmacia tiene excelente ubicación... en cuánto a la atención al cliente nos fue de mucha ayuda Saraí y obeth! Siempre al pendientes de sus huéspedes y excelente trato.
Stayed 7 nights in Aug 2019

4/10 Poor

Bianca

Disliked: Staff & service, property conditions & facilities

Infelizmente não recomendo

Nossa estadia no hotel não atendeu ao esperado. Não tivemos água quente nos dois dias de estadia, mesmo falando com os funcionários eles não conseguiram resolver o problema, e como estava frio era impossível tomar banho em uma água morna para fria. O hotel fica em um local um pouco barulhento, o que atrapalha um pouco se a pessoa tiver o sono leve. No café da manhã também é muito restrito, o pão que eles serviram só podia escolher um acompanhamento (OU presunto OU queijo) e apenas ovos fritos (mexidos não podia). Péssimo. O wi-fi caía bastante e a cama não era confortável, tinha umas ondulações no colchão. Além disso, um dia fizemos passeio muito cedo e perguntei se poderiam oferecer algum lanchinho para levarmos (os outros hotéis estão acostumados com isso, então geralmente providenciam um café da manhã para levar), mas disseram que não era possível. Na hora do checkout queriam cobrar um valor para lavar a roupa de cama que infelizmente sujamos de alimento quando tentavamos resolver o problema da água gelada. Enfim, não recomendo. Por um valor próximo é possível encontrar hotéis melhores.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta mantenimiento.

No muy recomendable
Stayed 5 nights in Jul 2019

8/10 Good

Adan, Guadalajara

Traveled with group
Liked: Cleanliness, property conditions & facilities
La cercania a plaza de armas, te quedan un monton de lugares cerca del hotel, para tours, tren a machupicchu
Stayed 6 nights in Apr 2019

10/10 Excellent

Karen, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y excelente trato

En lo personal, el hotel se me hizo muy comodo, tanto de las habitaciones como de la ubicación. El personal que atiende es muy amable y servicial.
Stayed 2 nights in Sep 2018

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antigo, sem manutenções. Corredores em carpetes e limpeza péssima. Estávamos em 5 pessoas e todos tivemos alergia. Não recomendo. Fomos enganados pelas fotos e avaliações.
Stayed 2 nights in Sep 2018

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