Cumbria Grand Hotel3.0 out of 5.0
Recent guest reviews
Stated for 1 night and I would struggle to recommend it. Loads of maintenance needed. Bathroom has mould in it. Double beds was 2 singles put together and was incredibly uncomfortable would not return
We had booked a 2 day package with dinner on the first night and paid for an upgraded room. The room we were given was fairly large - effectively a junior suite - and had great views of Morecambe Bay. It also had a walk in shower as well as a bath and a separate toilet. The public facilities at the hotel are good for a 3* property; there is plenty of seating in both the bar area and the adjoining lounge areas. Dinner on the first night was consistent with the cost within the package - £19, consisting of a starter and dessert served at the table and a self-service carver for the main course. The breakfast was a hot buffet and was of a good quality; importantly we were impressed with the prices at the bar and the cost of bar food. On the second day we had a sharing platter for lunch - a mixture of salmon, smoked salmon, prawns, mackerel, dips and bread - which we thought was good value for £11.95 for 2 persons. A 250 ml glass of wine was £6.50 or £18 for the bottle. Final point was an excellent level of service from all staff - at reception, in the bar/restaurant and other staff.
My husband bought this to celebrate my 30th. Upon booking he had told the hotel this. We arrived early and could not check in, which was fine, we went to the bar to get lattes. They brought over something which wasn't a latte. Not sure what it was. They apologised as the order had not come in. When we checked in we were room 209. Lovely views from room if you could see out the filthy windows. The door to the room had chipped paint, dips in the floorboard and a very dated look. You may need to address the furniture placement as the dressing table covered the sockets and you could not see the tv over the bed frame. Having said that the bathroom was a great size. Dinner was interesting. A 3 course carvery. My starter was cold, staff were hardly there to bring this to their attention so i quickly moved on to the carvery. Main was lovely. Dessert we paid for as sticky toffee pudding wasn't one of the options. The glass of fizz was the cheapest stuff ever and you could see it was left out on the side. It was warm and barely fizzy. Breakfast was really nice, warm food and really good options. However barely any staff again so tea and toast arrived when we had nearly eaten it all. My husband called reception for an iron and board - phone in the room was rubbish as the wire did not stay in the handset (like they did not want you to call them). They said they would send one up. It felt like ages and in the end my husband decided to leave it. When leaving the room the board and iron had been placed outside the door. Why did that person not knock? Beware the lift too. The doors open as the lift is still moving to reach the floor. I felt very unsafe in it. When checking out the receptionist did not even bother to ask how our stay was. Maybe they could tell from the look on our faces as we didn't even stay for the late check out nevermind the normal checkout. Really disappointed that there was nothing extra or said about our special occasion. It has happened in other places when we stay for something special and is a nice touch.
We were part of a block booking due to stay over the weekend when it snowed heavily and the national news clearly stated that travelling from our home near London to the hotel was dangerous with vehicles stuck on the M6 for many hours. We telephoned the hotel and advised them we were unable to get there. We had paid in full in advance and when we enquirer about a refund we were told that the groups booking conditions were such that no refund would be forthcoming and also no offer of any sort was made. We feel an offer for a future booking discount, a percentage refund or a complimentary meal would have been appropriate but nothing was forthcoming. No doubt they are correct to the letter of the Law we will not book again. Beware!
Just come back after celebrating my eifes 70th birthday there were 16 of us including our great grand son Oliver James aged 18 months Everthing was first class our room was large with a view over the bay. The staff were excellent going out of there way to make it a memorable weekend the food as usual was first class..The disco on the Saturday evening was superb playing 60&70 music just for us it really made my wifes night.We have visited this hotel on numerous occassions and always found it first class we will certainly be going again
My son bought us a 2 day break for this hotel as we love grange over sands and the lakes and have to say we had a really nice time and the weather was fabulous the few days we stayed Yes the rooms are quite dated and it is in dire need of facelift but its a very old building and has around 120 rooms so it would be a mammoth task and cost millions...but maybe even just a basic bedding and curtains to brighten the rooms up would make a huge difference ...but having said that don't let it put you off the grounds are beautiful and the people are so friendly. We met some lovely people while we were there...every single person we passed in the corridor's etc said 'hello' and acknowledged us and that was such a nice change as nowadays everyone seems to want to keep themselves to themselves. There was a fair few coach trips of oap's in but they were really fun people and i loved their company...very lively indeed. 3 course meal (carvery) was included in our stay and it was very good value Our dogs travelled with us so that's an added bonus for us...they aren't allowed in the food / bar areas but theres plenty of walks in the grounds so they don't get bored Rooms are clean, warm and very spacious and have everything you need....our room was ground floor and had a lovely view of the sea. There is a lift albeit its a bit rickety but it works Total honesty here...its not the kind of place (décor wise) id choose normally but if you can look past that sort of thing then i would definitely recommend and we would definitely stay again...in fact weve booked up for one of the strathmore hotels up in Scotland in a few weeks time - looking forward to that immensely
Great traditional hotel although looking rather tired in places. They seem to be updating it slowly by replacing some of the carpet and made new toilets downstairs. However, I though two years ago they were painting and decorating the bedrooms but most of them are still the same. Sadly we got one of the rooms in need of some TLC. Didn’t mind too much but I didn’t realise we hadn’t got a bath until I had unpacked. Very disappointed as I had brought myself a bath bomb to relax with which is impossible to use in a shower! It was a small room and a very small corner shower so it is a good job we are only small. Just a bit disappointing that we all paid the same price but some of our group got lovely rooms with balconies. Would still recommend the hotel but would avoid room 120. Beds were comfy and room clean and warm though.
Stopped at the hotel 2nd / 3rd March. the Hotel is in lovely settings. But the hotel is old and in need of Modernisation. the rooms are clean but dated and we booked n up grade and the room we were given was more of a down grade. as for the bar staff they was very rude especially the male. he had no customer relations at all. the lift felt like it was on its last legs as was most of the hotel. very disappointing! we will not be returning to this Hotel..
Lovely location, pretty grounds, impressive looking building. As others have said the pubic areas have seen better days. However the room we stayed in had clearly recently undergone renovation. Nice decor, good quality clean crisp bedding (bit of a deal breaker for me as hate poor quality poly-cotton) . Staff lovely, seemed genuinely interested in our satisfaction. Overall good value, pretty hotel. The great staff seem to be key to this hotel. Well done
Another visit to this Hotel and as usual we had a great time. The staff as ever were friendly and attentive. We were upgraded to a Superior Room, with a lovely view over the bay. The room was roomy and had comfy beds. The bathroom had plenty of room to move about in. We prefer to shower and being over 70 found climbing in and out of the bath a bit of a struggle, however that was only a minor problem. We will definitely be back later in the year.
- Free hot/cold buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Yewbarrow House Gardens, Cumbria Grand Hotel is within 3 miles (5 km) of The Beach Hut Gallery. This 125-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free self parking. Also nearby are Cartmel Cheeses and Cartmel Priory.
Start your day off right with a free hot/cold buffet breakfast. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service.
The 125 rooms are heated and have an array of amenities, including coffee makers, phones, and desks. Free toiletries are also standard.
Guests of Cumbria Grand Hotel enjoy an outdoor tennis court, free WiFi in public areas, and 2 meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include conference space, a terrace, and a garden.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1063 reviews