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Hotel Las Gardenias

2.5 star property

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Photo gallery for Hotel Las Gardenias

Lobby sitting area
10 bedrooms, down comforters, individually decorated
Reception
Family Room | View from room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Breakfast available
  • Laundry

Explore the area

View in a map
Juan Montalvo 10-44, Cuenca, Azuay, 010150
  • Place, San Sebastian Plaza
    ‪3 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪7 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪9 min drive‬

Room options

View all photos for Comfort Double Room

10 bedrooms, down comforters, individually decorated

Comfort Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | View from room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Large Twin Bed

10 bedrooms, down comforters, individually decorated

Executive Room, 1 Large Twin Bed

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

  • City view
  • 269 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Las Gardenias is within a 5-minute walk of sights such as San Cenaculo Church and Church of Santo Domingo. This 20-room hotel welcomes guests with a coffee shop/cafe and conveniences like free in-room WiFi and free self parking.

What's nearby

  • San Sebastian Plaza - 3 min walk - 0.2 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • New Cathedral of Cuenca - 7 min walk - 0.4 miles
  • Convent of the Assumption - 7 min walk - 0.4 miles
  • Río Tomebamba & Calle Larga - 15 min walk - 0.8 miles

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪Framalu - ‬3 min walk
  • ‪Chocolateria Dos Chorreras - ‬6 min walk
  • ‪Café San Sebas - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Jodoco Belgian Brew - ‬6 min walk

About this property

Hotel Las Gardenias

Guests of Hotel Las Gardenias enjoy features like a gym, free WiFi in public areas, and express check-out. There's free parking, and an airport shuttle (available on request) for USD 25.00 per vehicle roundtrip. Front-desk staff can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and barbecue grills.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer rainfall showers and designer toiletries. Other standard amenities include balconies or patios, dining areas, and sitting areas.
Recreational amenities at the hotel include a fitness center.

Children under 6 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:30 PM on request
  • Free secured, uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 5 for adults and USD 3 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's books
  • Children's toys
  • High chair
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 5 per pet, per day, plus a deposit of USD 5 per night
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 25.00 per vehicle (roundtrip)
  • Pet deposit: USD 5 per night
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No alcohol is served or permitted at Hotel Las Gardenias.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca

Frequently asked questions

Is free cancellation available at Hotel Las Gardenias?

Hotel Las Gardenias offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do near Hotel Las Gardenias?

This hotel is situated in Downtown Cuenca within a 10-minute walk of San Sebastian Plaza, Calderon Park, and Convent of the Assumption. You'll also find Río Tomebamba & Calle Larga and San Francisco Plaza Market less than a mile away.

Will I be able to park at Hotel Las Gardenias?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Las Gardenias feature a casino?

No, Hotel Las Gardenias doesn't have a casino.

Is there an indoor pool at Hotel Las Gardenias?

No, there is no indoor pool at this hotel.

Is Hotel Las Gardenias good for couples?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a heated floor.

Are there hot tubs at Hotel Las Gardenias?

No, this hotel doesn't have a spa tub.

Does Hotel Las Gardenias have a restaurant that serves breakfast?

Yes, Hotel Las Gardenias serves continental breakfast each morning for a surcharge from its cafe.

Does Hotel Las Gardenias allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Las Gardenias for a fee of USD 5 per pet, per day. A deposit of USD 5 per night is collected.

Are there connecting rooms at Hotel Las Gardenias?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Las Gardenias?

The closest major airport to Hotel Las Gardenias is Cuenca (CUE-Mariscal Lamar), which is 1.9 mi away (6 minutes by car).

Can I book a room with a balcony at Hotel Las Gardenias?

Yes, every guestroom at Hotel Las Gardenias comes with a balcony/patio and some offer city and courtyard views.

Hotel Las Gardenias Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 49 reviews
Rating 8 - Good. 14 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 4 out of 49 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff and convenient to shopping and restaurants.
Stayed 8 nights in Sep 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The hotel was ok, good location in a lovely city, but not worth the money.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was extremely helpful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Las Gardenias in Cuenca Ecudar

The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Centro
Stayed 5 nights in Mar 2024
Verified

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Stayed 6 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
War ok
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Maria

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Deyton

Disliked: Staff & service
Nos dijeron que no hay ninguna reserva y que no hay disponibilidad. Aún cuando tenemos la reserva de Expedia confirmada
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ARISTOTELES

Liked: Staff & service, amenities, property conditions & facilities
Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy comodo y familiar
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ranier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien. Sobre explotación del personal parabla afluencia de personas
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user is satisfied

I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Stayed 11 nights in Aug 2021
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness
Propre et personnels serviables et professionnels.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy comodo, atencion de primera y muy buena ubicacion
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art museum and gringo cafe close by

Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Me parecio muy buena la ubicacion se encuentra en el centro de la ciudadel desayuno es tambien muy bueno la atencion es esmerada y obre todo es un hotel economico, recomiendo este hotel
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

ANDRES JURADO OROZCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY COMODO, ELEGANTE, Y BUEN SERVICIO PERO EL INTERNET DEL WIFI ES INTERMITENTE
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y económico

Estuvo bien, la atención muy cordial, lo malo es que se escucha un poco los ruidos de afuera
Stayed 2 nights in Dec 2018
Verified

8/10 Good

EDUARDO JOSE

Liked: Cleanliness, staff & service, room comfort

Muy bueno

el hotel es muy lindo y limpio. La atención en la recepción es excelente y muy amable. Sugiero renovar los baños para hacerlos mas bonitos y comodos
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Stayed 4 nights in Nov 2018