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Hotel Carvallo

3.5 star property

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Photo gallery for Hotel Carvallo

Interior
Breakfast, lunch and dinner served
Lobby
Staircase
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Gran Colombia 9-52, y Benigno Malo Cuenca 10101 Ecuador, Cuenca, cuenca, 10101
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Convent of the Assumption
    ‪2 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪10 min drive‬

Room options

View all photos for Single Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Single Room Standard

  • 258 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Room Standard

  • 258 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Suite Junior

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Suite Junior

  • Sleeps 2
  • Free WiFi

View all photos for Double Suite

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Suite

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Hypo-allergenic bedding, down comforters, pillowtop beds

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Hotel Carvallo is next to Church of Santo Domingo and Calderon Park. This 3.5-star hotel has 25 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Calderon Park - 2 min walk - 0.1 miles
  • New Cathedral of Cuenca - 2 min walk - 0.1 miles
  • Convent of the Assumption - 2 min walk - 0.1 miles
  • San Francisco Plaza Market - 3 min walk - 0.2 miles
  • Río Tomebamba & Calle Larga - 10 min walk - 0.6 miles

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 10 min drive

Restaurants

  • ‪Framalu - ‬5 min walk
  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Hot Dog del Tropical - ‬3 min walk
  • ‪Café Del Parque - ‬2 min walk

About this property

Hotel Carvallo

Hotel Carvallo features free WiFi in public areas, a conference center, and a 24-hour business center. There's free parking, and an airport shuttle (available 24 hours) for USD 10 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.
32-inch LCD TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. IPod docks, phones, and desks are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 8.50 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • CARVALLO

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (70 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways (30 inches high)
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15 per pet, per stay
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per room (roundtrip)
  • Airport shuttle fee per child: USD 2 (roundtrip), (from 1 to 12 years old)
  • Nearby parking fee: USD 8.50 per day(7 ft away; open 24 hours)
  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carvallo Cuenca
Hotel Carvallo
Hotel Carvallo Cuenca
Carvallo Hotel Cuenca
Hotel Carvallo
Hotel Carvallo Hotel
Hotel Carvallo Cuenca
Hotel Carvallo Hotel Cuenca

Frequently asked questions

What is there to do within easy reach of Hotel Carvallo?

This hotel is situated in Downtown Cuenca, just steps from Calderon Park and Convent of the Assumption, and within a short walk of San Francisco Plaza Market. You'll also find Plaza Rotary Market and Río Tomebamba & Calle Larga less than a mile away.

Will I be able to park at Hotel Carvallo?

Yes, uncovered self parking is offered for free at the hotel.

Does Hotel Carvallo have a casino at the property?

No, Hotel Carvallo doesn't have a casino.

Is there an indoor pool at Hotel Carvallo?

No, there is no indoor pool at this hotel.

Is Hotel Carvallo good for couples?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, a down comforter, and turndown service.

Are there hot tubs at Hotel Carvallo?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Carvallo have a restaurant with a breakfast menu?

Yes, Hotel Carvallo serves free full breakfasts at CARVALLO each morning.

Does Hotel Carvallo allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Carvallo for a fee of USD 15 per pet, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at Hotel Carvallo?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Carvallo?

The closest major airport to Hotel Carvallo is Cuenca (CUE-Mariscal Lamar), which is 1.6 mi away (10 minutes by car).

Can I book a room with a balcony at Hotel Carvallo?

Yes, some guestrooms at Hotel Carvallo offer a balcony and may feature courtyard views.

Hotel Carvallo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel located in historic old town Cuenca. Safe and convenient. You can stay here and walk local historic streets and see the local churches and check out local restaurants. Room was clean and neat. Service was great!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a historic charm. The staff were very personable and helpful. Our room, a suite, was spacious and comfortable. The only downside was the street noise. Our room was in the front of the hotel and the passing cars, trucks, motorcycles were loud well into the wee hours.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is a very old quaint hotel. It is adorable and well taken care of. The staff is top notch and go out of their way to meet every need, even before you know you need it. They attend to every detail. The breakfast is prepared and presented very tastefully. The staff make you feel right at home. Located in downtown, it is within walking distance of restaurants and shops. We will return to this diamond in the rough, for future stays in Cuenca.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Fabián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice house but NO HOT WATTER
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to go to a small hotel and feel the friendly Atmosphere The property is well kept and retains it old world feel in every respect
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy rico! La cama muy cómoda y el servicio excelente
Stayed 2 nights in Mar 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hola

Excelente estancia
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Situated in the Center makes walking to the historic sites easy. Many of the furniture Spears to be antique but by using them they are old ( beds make noises when you turn around, bathtub is very slippery, toiletinstallation is very low above the ground....). BUT todos empleados did a tremendous job, super
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, friendly staff and great location.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

I had a great experience at the hotel. It's in a great location and staff was wonderful. One bad experience was the taxi stole my mini I pad that delivered us to the hotel. The hotel was helpful to work with the police and wrote a letter in my behalf. But I don't see how I will get it back, the police were not in the least bit interested in helping. I applaud the hotel to be helpful in this situation.
Stayed 5 nights in Feb 2018
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

The city of Cuenca is lovely, this hotel is around he corner from the Cathedral and all the restaurants. It is a very charming hotel, a restored colonial home, with open courtyards, large rooms, high ceilings. Plus there are excellent showers with strong water pressure. The staff was professional, the breakfast was perfect (bacon and eggs were delicious!!!).
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Rude staff charged me twice

Although I already payed my stay with Expedia the hotel made me pay again and refused to let me out. I almost lost my flight and am still demanding for my money back!
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Carlos Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable con excelente ubicación.

Excelente ubicación y muy buen servicio.
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Me parecio un hotel que para nada es de 5 estrellas, no tiene garaje, el servicio malo, y las habitaciones muy simples y frias sin calefacción, es un precio demasiado caro para lo que te ofrecen. No volveré nunca mas y no lo recomiendo a nadie.
Verified

6/10 Okay

Alfredo

Liked: Cleanliness

Aceptable

En general buen hotel, 3 estrellas . Hay ruido por la mañana cuando las mucamas empujan el carrito de limpieza . Y los baños deben mejorarlos . Lo demás esta bien .
Verified

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente hotel

Excelente ubicación, excelente atención al cliente, excelente calidad del hotel. Volvería segurísimo
Verified

6/10 Okay

Bob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not very happy with this lodging choice

I travel about 30 trips and 100K airmiles a year and in 5 years - I have only written two negative reviews. This will be my third. First, in fairness, this is a very nice looking hotel that has been renovated. Staff was very helpful and considerate. Problem is the building and the furniture. Beds are way too small - at 6 foot -Im hanging over. The building in an enclosed atrium with very nice wooden floors. Problems is the sound carries everywhere. If you want peace and quiet - find another place to rest while in Cuenca. We dealt with people roaming halls (you can hear everything like they are in your room) until 2 am - then little kids running amuck at breakfast at 7 am. Im serious - it is like they are right in your room. Great staff needs to find a better building.
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018