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Recent guest reviews

relaxing and attentive staff

A fantastic place to go to see manatee. Lots of amenities on site. Pleasant staff. What we didn’t like were the prices for food in their restaurant, and the loud hotel rooms. You can hear everything in the hallways, and everyone’s door has to slam to shut properly.

Older property but the best (and only) resort in rural Crystal River. Great place to bring the kids, enjoy a day on the water, and swim in the pool. Restaurant has decent food.

Property is in a beautiful location and convenient to downtown and waterways. The resort needs updating the rooms were updated but other amenties lacked freshness.

We have stayed here a handful of times and always enjoyed ourselves with comfortable beds and beautiful grounds. This time however we checked into our room and after laying in bed till 10:30 on we realized the room was still at 78F and the AC wasn't working. They kindly moved us to another room at 11:00pm. After we got settled and fell asleep in the new room at about 1am a very loud sound was coming from the bathroom. It was a high pitch tone and we couldn't figure out what it was a kind of whistle. We shut the door but it continued all night long. At this point it was just exhausting. We addressed this the next morning hoping they would offer us some kind of credit for a future stay or something ( maybe a complimentary breakfast?) The bathrooms were very outdated and need to be redone. It probably used to be a higher end property but is just average now.

Loved the area and beautiful environment. The tiki bar was nice and the location was good. It seemed very crowded. The front desk lady was rude when checking in. Ruined the day for us.

Great location but needs updating very badly. Looked like they had cleaned well but because everything is so old there were very bad stains on the carpet and even the comforter. Would be a great place if they spent a little money to update it

Location is amazing directly on the process. Saw manatee from the property. Easy access for fishing and water sports. Property desperately needs to be renovated.

Staff was good. Location was good. It’s way too expensive for the condition of the hotel. It needs to be renovated badly. They have replaced the flooring and furniture but the rest of room is very dated and in need of repair. 3 days ended up costing $501 out the door with all the hotels up charges not advertised on orbitz. We are staying at the Hampton for the rest of our stay for about half the price and the mattresses alone make it worth it. Let alone the money saved.

Great location, nice pool and restaurants. Awesome to have golf and boating, etc on property. Rooms need an update though since price is similar to nearby brand new hotels. Tubs have paint chipping, windows rusting, so the property is just older in need of upgrading.

We arrived early and Orlando was amazingly accommodating and friendly and let us check in early even though the previous nights guest had not checked out yet. The resort is dated and it's age shows but I would go back in a heartbeat. You can't beat the location and I personally like a "old Florida" motel or hotel and will try one as long as I have clean sheets on my bed and a clean room, I'm happy.

Very charming style. Nice tiki bar and pool area. Full restaurant onsite. Didn't like that we didn't know there was a resort fee but it is a small one.

The setting is beautiful. It is what it is. Older but comfortable.

This spot is great for family stay with large pool and game room for the kids. Close to all manatee attractions!

Boat trips to see the manatees were wonderful! Hotel was right on the river!

W Fort Island Trl Crystal River FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Plantation on Crystal River, Ascend Hotel Collection places you within a mile (2 km) of popular attractions like Crystal River National Wildlife Refuge and Chassahowitzka National Wildlife Refuge. This 196-room, 3-star resort welcomes business and leisure travelers with a golf course, a marina, and a full-service spa. It's connected to the convention center in central Crystal River and also close to Hunter Spring Park and Crystal River Watersports Marina.


Dining

Relish the American cuisine at West 82 Grill, one of 3 onsite restaurants. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

The 196 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 35-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Plantation on Crystal River, Ascend Hotel Collection features a golf course, a marina, and a full-service spa. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include an outdoor pool, a children's pool, and a 24-hour fitness center.

Room options

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking, View (Parking Area View)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking (Waterfront, 1st Floor)

2 Queen Beds | Sleeps 4

Guest reviews for Plantation on Crystal River, Ascend Hotel Collection

Everyone (17) Couples (6) Family (12)
4
Family

relaxing and attentive staff

By on Jun 10, 2021

Review comment responded on Jun 10, 2021

Thank you for sharing your positive review. We look forward to seeing you again! Maria L. Rogers Reservations Supervisor

1
Everyone

By on Mar 18, 2021

Review comment responded on Mar 31, 2021

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Please come back to see us and all the progress we will be making ensuring our resort maintains its old southern Florida charm. Thank you so much for your business and we appreciate you! Yours In Service, Maria L. Rogers Reservations Supervisor

5
Everyone

By on Feb 23, 2021

Review comment responded on Feb 28, 2021

Dear Valued Guest, Thank you for taking the time to complete our online survey, we appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guests of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

4
Everyone

By on Jan 8, 2021

Review comment responded on Jan 9, 2021

Dear Valued Guest, Thank you for sharing your review with us. We hope again to see you soon. With Gratitude, Maria L. Rogers Reservations Supervisor

3
Partner Couples

A fantastic place to go to see manatee. Lots of amenities on site. Pleasant staff. What we didn’t like were the prices for food in their restaurant, and the loud hotel rooms. You can hear everything in the hallways, and everyone’s door has to slam to shut properly.

By , from Ormond Beach on Oct 12, 2020

Review comment responded on Oct 13, 2020

Dear Valued Guest, We truly appreciate your review and business. I am very happy to hear that our staff and service met your needs and expectations. Your concern about the noise in the hallways will be expressed to management.We look forward to welcoming you back to the resort in the near future. Regards, Maria L. Rogers Reservations Supervisor

4
Partner Couples

Older property but the best (and only) resort in rural Crystal River. Great place to bring the kids, enjoy a day on the water, and swim in the pool. Restaurant has decent food.

By on Jul 11, 2020

Review comment responded on Jul 31, 2020

Dear Valued Guest, Thank you for taking the time to complete our online survey, we appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

5
Family

Property is in a beautiful location and convenient to downtown and waterways. The resort needs updating the rooms were updated but other amenties lacked freshness.

By , from Naples,Fl on Jun 12, 2020

Review comment responded on Jul 31, 2020

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. We have begun several renovation projects throughout the resort starting with new wood floors as well as the new furniture and decor in all the guest rooms. Soon we will also start renovating many of the common areas and the flooring. We have recently completed the fun new sports bar theme for the 19th Hole Pro Bar, as well as a wonderful new outdoor seating area for the West 82 Grill, and there are still many more wonderful things still in store for our beloved resort. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

3
Family

We have stayed here a handful of times and always enjoyed ourselves with comfortable beds and beautiful grounds. This time however we checked into our room and after laying in bed till 10:30 on we realized the room was still at 78F and the AC wasn't working. They kindly moved us to another room at 11:00pm. After we got settled and fell asleep in the new room at about 1am a very loud sound was coming from the bathroom. It was a high pitch tone and we couldn't figure out what it was a kind of whistle. We shut the door but it continued all night long. At this point it was just exhausting. We addressed this the next morning hoping they would offer us some kind of credit for a future stay or something ( maybe a complimentary breakfast?) The bathrooms were very outdated and need to be redone. It probably used to be a higher end property but is just average now.

By , from Bonita Springs on May 21, 2020

3
Family

Loved the area and beautiful environment. The tiki bar was nice and the location was good. It seemed very crowded. The front desk lady was rude when checking in. Ruined the day for us.

By on Mar 22, 2020

Review comment responded on Mar 26, 2020

Dear Valued Guest, We apologize for failing to exceed your expectations during your recent stay with us and I have followed up with our front desk team, thank you for letting us know. I appreciate the time you took to complete the online survey, your feedback is important to us. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. I hope you will consider staying at our resort again and allowing us another opportunity to provide you with superior service and accommodations. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

3
Partner Couples

Great location but needs updating very badly. Looked like they had cleaned well but because everything is so old there were very bad stains on the carpet and even the comforter. Would be a great place if they spent a little money to update it

By , from Florida on Mar 10, 2020

Review comment responded on Mar 26, 2020

Dear Valued Guest, Thank you for taking the time to complete our online survey, we appreciate your feedback. We have completed several renovation projects throughout the resort such as the new wood floors, the wonderful new outdoor seating area for the West 82 Grill, the fun new sports bar at the 19th Hole Pro bar, new RFI door locks throughout the property, as well as the convenient new towel dispensing machine on the pool deck, plus the new championship volleyball court, and the beautiful new fountain in our front entrance. We are still in the process of building a fun new splash pad for the kids, and there are still many more fantastic plans still in store for our beloved resort, such as new furniture that is currently being installed in the guest rooms, then soon we’ll have updated flooring in the common areas. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guests of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

Plantation on Crystal River, Ascend Hotel Collection

9301 W Fort Island Trl, Crystal River, FL 34429
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