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Hotel La Casona Real

3.0 star property
Hotel in Cozumel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Hotel La Casona Real

Exterior detail
Outdoor pool, sun loungers
Lobby
Private kitchen
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Juarez entre 25 y 30 ave. norte., Colonia centro, Cozumel, QROO, 77 600
  • San Miguel Church
    ‪6 min walk‬
  • Cozumel Maritime Terminal
    ‪9 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪2 min drive‬

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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living room | TV

Superior Room, 1 King Bed with Sofa bed

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, Kitchenette

Junior Suite, Kitchenette | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, Kitchenette

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cozumel

Located in Colonia Centro, Hotel La Casona Real is within a 5-minute walk of sights such as "Benito Juarez" Municipal Market and San Miguel Church. This 14-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • San Miguel Church - 6 min walk - 0.4 miles
  • Cozumel Maritime Terminal - 9 min walk - 0.5 miles
  • Cozumel Museum - 10 min walk - 0.5 miles
  • Punta Langosta Pier - 16 min walk - 0.9 miles
  • Dolphinaris - 2 min drive - 1.1 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 5 min drive

Restaurants

  • ‪Guisados - ‬4 min walk
  • ‪Loncheria Chelly - ‬4 min walk
  • ‪Fonda Don José - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Restaurante Tentaciones - ‬4 min walk

About this property

Hotel La Casona Real

Hotel in Cozumel with a 24-hour front desk and an outdoor pool
Guests of Hotel La Casona Real enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a terrace and a garden.
Guests can expect free WiFi and TVs with cable channels. Other standard amenities include ceiling fans, desks, and free toiletries.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 7 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 150.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel La Casona Real
Hotel La Casona Real Cozumel
La Casona Real
La Casona Real Cozumel
La Casona Real Hotel
Hotel Casona Real Cozumel
Hotel Casona Real
Casona Real Cozumel
Casona Real
La Casona Real Hotel
Hotel La Casona Real Hotel
Hotel La Casona Real Cozumel
Hotel La Casona Real Hotel Cozumel

Frequently asked questions

Are free cancellation options available at Hotel La Casona Real?

Hotel La Casona Real offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do near Hotel La Casona Real?

This hotel is situated in Colonia Centro, just steps from "Benito Juarez" Municipal Market, and within a 10-minute walk of Cozumel Maritime Terminal and San Miguel Church. You'll also find Punta Langosta Pier and Central Plaza less than a mile away.

Is parking available on site at Hotel La Casona Real?

No, there isn't parking available at the hotel.

Does Hotel La Casona Real include a casino on the premises?

No, Hotel La Casona Real doesn't have a casino.

Will I find an indoor pool at Hotel La Casona Real?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel La Casona Real?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and minibars.

Are there hot tubs at Hotel La Casona Real?

No, this hotel doesn't have a spa tub.

Does Hotel La Casona Real have a restaurant with a breakfast menu?

No, Hotel La Casona Real doesn't have a restaurant that serves breakfast.

Will Hotel La Casona Real allow pets to stay free of charge?

No, pets aren't allowed at Hotel La Casona Real.

Does Hotel La Casona Real have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel La Casona Real?

The closest major airport to Hotel La Casona Real is Cozumel Intl. Airport (CZM), which is within a mile.

Are there rooms with balconies that I can book at Hotel La Casona Real?

No, there aren't any guestrooms with balconies at Hotel La Casona Real.

Hotel La Casona Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 120 out of 296 reviews
Rating 8 - Good. 105 out of 296 reviews
Rating 6 - Okay. 47 out of 296 reviews
Rating 4 - Poor. 16 out of 296 reviews
Rating 2 - Terrible. 8 out of 296 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREAS, SAINT CLOUD

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌
Stayed 4 nights in Jan 2025

4/10 Poor

James Eugene

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I didn't like anything people was nice hotel needs up date music at night unbearable
Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
A great property off the main strip, at a very reasonable price. And, walking distance to supermarket, restaurants, and other amenities, though nothing fancy. The staff is first class.
Stayed 3 nights in Jan 2025

6/10 Okay

Dina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is funky as one would expect from the photos. It looks like they are undergoing some renovations in the courtyard area. If you get a room facing 25th, the Cantina across is very loud until the wee hours of the morning. The bed and pillows were quite hard. The room was clean and the shower pressure was OK.
Stayed 2 nights in Dec 2024

8/10 Good

Timothy D.

Traveled with partner
Liked: Cleanliness, staff & service
The staff was great. Ours was one of 2 or 3 rooms rented in the hotel. We got a nice room with a king bed and refrigerator on the inner courtyard. Thank goodness, the outer rooms would have been too noisy. The staff was great in finding us 2 pillows without feathers, however it would have been great to have a few more pillows in the king bed. The pool and pool area was nice. However, they were building a new stairway and the little time we wanted to use the pool the worker was too noisy grinding the cement block for us to enjoy it. I was dramatically plugging my ears in hopes they would have him take a break, but no luck. We will go back. It was a good value to enjoy downtown after a scuba trip on the south end of the island. We love so many restaurants in St. Miguel. It was fun.
Stayed 3 nights in Dec 2024

2/10 Terrible

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent family run hotel

Stayed 3 nights in Mar 2024

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities
Beds were comfy, and the room was clean. It’s a short walk from the centre but we were happy to be away from the noise. It had a fridge which was so useful but no safe. They did offer a safe in reception. Our door’s handle was so dodgy and found it difficult to lock/open. Didn’t feel safe to be honest but nothing happened.
Stayed 3 nights in Mar 2024

8/10 Good

ANDREAS, SAINT CLOUD

Traveled with partner
Liked: Cleanliness, staff & service
Sweet little hotel conveniently located in the center of town. Excellent value. Have stayed here several times and look formward to returning.
Stayed 4 nights in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2023

8/10 Good

Troy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and close to everything. The staff were like family. Its location lets you enjoy real cozumel not five star all inclusives
Stayed 16 nights in Nov 2023

6/10 Okay

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay near town but not in town. They have a nice pool out back.
Stayed 4 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Casona Real was a great place to stay! Fairly close to the city center and right around the corner from a couple of grocery stores. The breakfast by the pool was a perfect way to start the day! Recommend asking for an inside facing room as the bar across the street plays loud music pretty late and from an interior room you can't hardly hear it. Tha ladies who work there a very pleasent and accommodating! Highly recommend!
Stayed 6 nights in Sep 2023

8/10 Good

Zalán

Liked: Staff & service
It's a small boutique hotel, aside from the pool, nit much to its name. The rooms are all right, comfortable enough, even if some of the fittings are worn and loose (they did get fixed when I pointed them out, though). The bar across the corner is a little loud, can be heard throughout the hotel at night, but if you're tired enough, it won't make you lose sleep. Power sockets are a little awkwardly placed, but an extension cord makes quick work of these. Staff was super friendly, they didn't mind my early breakfast, and even managed to get a lost item to me at the airport in time for my flight! Overall, you get what you pay for, but this place is well-worth its price point.
Stayed 7 nights in Jul 2023

10/10 Excellent

Robert, Big Bear City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a great find. The room was clean, spacious, updated and the price was great. The breakfast area by the pool was a wonderful way to start the day. All the staff was friendly and helpful. Only a few blocks away from the ferry with a grocery store right around the corner.
Stayed 3 nights in May 2023

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very nice place for the price. Only complaint was the cantina music next door was extremely loud until 11pm. I wasn’t feeling well. Otherwise I would have been there haha
Stayed 1 night in Jun 2023

8/10 Good

Kristina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. I would have liked a comfortable chair or two in the room and more dishes such as bowls and glasses
Stayed 5 nights in Apr 2023

10/10 Excellent

Anne-Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, clean rooms, calm
Stayed 4 nights in Apr 2023