The woman behind the desk, who was still new, was nice enough, but the man who was teaching her was not that friendly. They gave us a room on the first floor, which is below street level and was way down the hall which I found a bit strange considering it seemed like they had availability. There was a recurrent noise from above which I don't think was from the airport, but couldn't quite identify. The bed was pretty comfortable, but this Red Roof is not as nice as one other I've stayed in. It's conveniently located to the Waffle House which is great for late night eating and of course, very convenient to the airport which is why we chose it. Very reasonably priced and served our purpose of an inexpensive room near the airport while we were just in town for about 12 hours for a show.
The staff is very nice
Everyone is extremely Nice
While the rooms were clean on the surface, deeper cleaning and maintenance had been neglected. All surfaces were sticky and greasy. For a non-smoking room, the tobacco residue was so heavy that it permeated our unpacked clothing. Management was not responsive.
This place is utterly terrible, lie about customers, and allow the abuse of women. The room was disgusting. There was food in the fridge when we got there. There were hand prints on the headboard. I had to ask for hand soap, as no soap was provided. I woke up to a woman screaming “stop choking me”. I ended up calling the police. When the police got there, I went downstairs and told them where the suspect drove off to. The man who was working front desk was well aware of what was going on. My only conversation with the Redroof employee about that instance was to ask him why he did not call the police. He gave the excuse saying the victim did not want the police to be called. She THANKED me multiple times for calling. Meanwhile the employee stayed locked in the building the whole time and only spoke through a window. The day after check out I tried to get a refund, and was told I was not allowed one because I was told to “calm down and stay in my room”. This absolutely never happened. I was never instructed to “stay in my room and calm down”. In fact, I stayed on the balcony right outside my room. I had to give the police my statement of report. How do you have a rule that states a customer would be thrown out if they make too much noise, and then allow customers to be woken up from domestic assault in their parking lot? How do you sit by in a locked room while a woman is being choked out in your parking lot right in front of the door? How dare you lie about me.
Staff were
Location is good. Cleanliness was absent. Cigarette ashes on the floor (non-smoking room); hair and soap in the bathtub. BEDBUDS in the bed. Sad.
Right off the freeway, ample parking, clean and quiet.
Bed begs , blood in sink , pubic hair all over . About lost flip flop no joke shoe sticking to floor . Couldn’t even set bag down and walked out .
The lobby was closed and I had to check in through a window, outside, in the cold. Room’s pretty nice.
Our room smelled like weed and the floor was still dirty. The was rust in the bathroom tub.
It was within walking distance to work. The price was great. Shopping and plenty of eating spots nearby
During my check in a young woman appeared to be overdosing in the breezeway by the office, an employee looked at her and just turned his head and went the other way, my room had a previous occupants food stuck to the ceiling, the wifi would not work at all, and the cleaning staff spoke so little English i couldn't get towels or toilet paper without a long game of charades, if i could have stayed anywhere else i would have, the reviews on Orbitz are very misleading on this establishment.
All facility is not good And n I asked for not smoking room not available
Great Service and nice staff. Good location as well
Room was not clean. Not only did the room smell of Cigarettes there were ashes in the sink. This tells me the room has not been cleaned. The tub had strange stains that looks like burn marks. It appeared unsafe , like some people were not weekend guests but actually lived there. BEWARE!
Red Roof Inn Cincinnati Airport–Florence/ Erlanger places you within 2 miles (3 km) of Hindman Settlement School and Silver Lake Park. This 135-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Red Roof Inn Cincinnati Airport–Florence/ Erlanger features free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a water dispenser, a vending machine, and an ATM.
The woman behind the desk, who was still new, was nice enough, but the man who was teaching her was not that friendly. They gave us a room on the first floor, which is below street level and was way down the hall which I found a bit strange considering it seemed like they had availability. There was a recurrent noise from above which I don't think was from the airport, but couldn't quite identify. The bed was pretty comfortable, but this Red Roof is not as nice as one other I've stayed in. It's conveniently located to the Waffle House which is great for late night eating and of course, very convenient to the airport which is why we chose it. Very reasonably priced and served our purpose of an inexpensive room near the airport while we were just in town for about 12 hours for a show.
The staff is very nice
Everyone is extremely Nice
Thanks for staying with us. We appreciate your feedback!
While the rooms were clean on the surface, deeper cleaning and maintenance had been neglected. All surfaces were sticky and greasy. For a non-smoking room, the tobacco residue was so heavy that it permeated our unpacked clothing. Management was not responsive.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope for the opportunity to show you we have improved in the future. RRI Management
This place is utterly terrible, lie about customers, and allow the abuse of women. The room was disgusting. There was food in the fridge when we got there. There were hand prints on the headboard. I had to ask for hand soap, as no soap was provided. I woke up to a woman screaming “stop choking me”. I ended up calling the police. When the police got there, I went downstairs and told them where the suspect drove off to. The man who was working front desk was well aware of what was going on. My only conversation with the Redroof employee about that instance was to ask him why he did not call the police. He gave the excuse saying the victim did not want the police to be called. She THANKED me multiple times for calling. Meanwhile the employee stayed locked in the building the whole time and only spoke through a window. The day after check out I tried to get a refund, and was told I was not allowed one because I was told to “calm down and stay in my room”. This absolutely never happened. I was never instructed to “stay in my room and calm down”. In fact, I stayed on the balcony right outside my room. I had to give the police my statement of report. How do you have a rule that states a customer would be thrown out if they make too much noise, and then allow customers to be woken up from domestic assault in their parking lot? How do you sit by in a locked room while a woman is being choked out in your parking lot right in front of the door? How dare you lie about me.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Staff were
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope for the opportunity to show you we have improved in the future.
Location is good. Cleanliness was absent. Cigarette ashes on the floor (non-smoking room); hair and soap in the bathtub. BEDBUDS in the bed. Sad.
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We hope for the opportunity to show you we have improved in the future.
Right off the freeway, ample parking, clean and quiet.
Thanks for staying with us. We appreciate your feedback!
We appreciate your feedback and look forward to your future stays with us.