Friendly and understanding staff. Rooms are clean and bug free. Has hdtv in most rooms. Willing to work with you no matter the situation.
I had a room invasion byvan uninvited lady, yhat held me at bay in the room. Police were called.
Staff was rude. Knew I had injuries from accident and still gave me a room at far away from front desk. I walked with luggage to far end and room had candy unwrapped sticking to both beds. Cigar wrappers and room smelled like smoke!
The wifi is unsuable one building beyond the check-in. If it connects its slow at best. I had to use my cellular data to get online. The walls are thin. I'd call it quaint but not a 3 star quaint. maybe cozy if you squint your left eye just right. You get what I'm saying.
Room was clean. TV was small and not a good picture. Heard room service knocking on some door at 6 a.m. The heater/air conditioner was noisy, just turned it off. Stood by the door and felt outside air coming in.
American Inn Council Bluffs places you within a mile (2 km) of popular attractions like Horseshoe Council Bluffs and Mid-America Center. This 158-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs.
All 158 rooms feature microwaves, refrigerators, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected.
American Inn Council Bluffs features free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff are standing by 24/7 to assist with any requests.
Friendly and understanding staff. Rooms are clean and bug free. Has hdtv in most rooms. Willing to work with you no matter the situation.
I had a room invasion byvan uninvited lady, yhat held me at bay in the room. Police were called.
According to the person checked into the room next to you, said lady and you had been hanging out for a while. Also, said lady could not have gotten into your room had you not let her into the room. You called the police and hung up, then they called back and front desk had the situation resolved with the aid of the police. You then checked out later in the evening (almost 6 hours after checking into the hotel) and laughed and joked about the situation with the desk clerk.
Thank you.
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Thank you for your feedback!
Staff was rude. Knew I had injuries from accident and still gave me a room at far away from front desk. I walked with luggage to far end and room had candy unwrapped sticking to both beds. Cigar wrappers and room smelled like smoke!
The wifi is unsuable one building beyond the check-in. If it connects its slow at best. I had to use my cellular data to get online. The walls are thin. I'd call it quaint but not a 3 star quaint. maybe cozy if you squint your left eye just right. You get what I'm saying.
Room was clean. TV was small and not a good picture. Heard room service knocking on some door at 6 a.m. The heater/air conditioner was noisy, just turned it off. Stood by the door and felt outside air coming in.
Thank you for your review! We appreciate the feedback!