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Howard Johnson Cornwall

2.0 out of 5.0

Recent guest reviews

Motel is in desperate need of repair and attention both inside and out! Carpets are stained and wallpaper is peeling and crumbling. Strong mildew smell in room. Beds are lopsided. Heat and air conditioning does not work.

Well below average. Plaster and wallpaper falling off, dirty carpets, crappy mattresses, bathroom was old, but clean. Outside appearance poor too. Close to highway was the only plus, but most on that strip are. That sums it up!

Very old and dated..although this is non smoking smells of smoke..carpet is very dirty..walls are filthy...AC does not work properly..would not recommend..spend the extra $$ and stay somewhere else

The motel is old and unkempt. My wife and I were not pleased with the hotel. It does not live up to the standard Howard Johnson Hotels. Cheap, in many ways. It appeared to be clean, but overall was dated and worn out. Door frame in the room was rotten. The halls are gloomy, need an updating and some paint. Breakfast included Twinkies, sugar donuts, cereal and terrible orange juice.Another couple we met in the Breakfast room, indicated that in a month of traveling this was the worst motel. Motel was nearly vacant...and it is a large I do not recommend, even at the cheap price.

We came over the weekend to visit family and we chose Ho Jo because of the hotel's name expecting quality. We arrived in Canada around 8:30pm. When we got there we were disappointed. The lobby is dated, the front desk staff though friendly was wearing what looks like a pajamas and old t shirt, like she was ready to go to bed. When we got to the room it smells of something. The room is also dated like in the 80's. The queen bed has seen better days - hard and you could feel the springs underneath. Worst was when you flush the toilet, a light brown stuff leaks underneath the seat. The breakfast area was in a poorly lighted small hallway in a corner and if you turn off the light could be mistaken for a large closet. All this for $198 CAD which is equivalent to $150US. Talk about highway robbery. The only good thing was the staff are friendly. I would never go back to this hotel.

We were caught without a hotel reservation and grabbed this one out of necessity after a long day of driving. It won't happen again! The room was in desparate need of upgrading. The sheets appeared to be clean when we first looked but later we questioned our judgement on that. Room and hallways were dark and dingy. In the morning there was a sign on the lobby door saying they were closed for renovations. The breakfast room was also closed, not that we were really wanting to eat there anyway. A total rip off! We will never stay there again!

Staff rude. They keep the ice behind the counter. Staff weren't at the front desk to greet customers. Hiding in the back office with the door closed and had to yell for someone to show up. Continental breakfast.... Ya right what a pathetic excuse for that. Was told don't drink the water. A/c stopped working and person at desk said we were making it up. Door frame leading to parking lot was smashed. Makes you feel VERY secure. What a waste of good property. Bulldozer would suffice. STAY AWAY. Drive to the next town.

Wish I had read previous reviews with same complaints. Pure filth , moth eaten blankets , bathtub disgusting - who would get in that tub?? Same shyster game with hotel manager & Expedia - back & forth with no refund. Plan to send similar complaint to H/J head office. It's their responsibility to monitor locations for adherence to standards of cleanliness -at a bare minimum. Howard Johnson should be ashamed to have their name associated with such a decrepit representative of their brand.

Cornwall Ontario is a nice town along the St. Lawrence River. All the hotels were booked but the Ho Jo had a few rooms. Although the building is dated it is relatively clean and doesn't smell. Room had cold AC, comfortable bed, nice bathroom and shower with plenty of hot water. WiFi worked great and the area has restaurants within walking distance. Plenty of Tim Hortons too! Breakfast is provided but not a wide selection. Price is very reasonable and my room was very quiet. A good low cost alternative

I made a reservation for 1 week at Howard Johnson, Cornwall Ontario. When I arrived the lobby smelled of stale smoke and unclean carpets. I told the front desk clerk I was unsure as to whether or not I would be staying. She agreed to show me a room that had just gotten new flooring etc... We walked through dingy halls to the back of the motel and entered the room. It smelled OK and I thought I might try the place for 1 night. When we returned to the front, the hotel clerk charged my MC for the room. I drove to the back of the building to go to the room. When I entered I realized that there was a broken safety chain on the door from the outside. I then went into the bathroom to have a look and realized that there was toilet tissue in the bowl of the toilet. Approximately 5 minutes had passes. I put my luggage back into the car and returned to the front. When I informed the clerk that I would not be staying and asked for a refund, she informed me that she did not have the authority to issue a refund but that another staff member would be there by 3 pm who could. Needless to say, to date (25 days later) I have yet to receive a refund. My recommendation is to steer clear of this establishment; the owner is out of the country (so I've been told), the staff was able to do anything other than to sign documents I asked for (through my bank - BMO) on the same day stating that I would be getting a full refund and the premises are neither clean/fresh nor did they feel safe at all. Stay Clear

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

14% of guests recommend this hotel

Total of 110 reviews