We checked in, and were told our room was in a different corridor. We were supposed to have a king room, but were given a dirty apartment with no sheets (didn’t notice until it was bedtime), pillows, AC. When we spoke with the staff, they lied to us about everything. I even asked for more pillows, the clerk said they’d be sent up. Never happened. Terrible customer service on their end. If I wanted a dirty air BNB, I would have booked one.