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The Mallard Hotel

2.0 star property

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Photo gallery for The Mallard Hotel

Premium bedding, down comforters, memory foam beds
BBQ/picnic area
Game room
Exterior
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
178 Five Points Dr, Copperhill, TN, 37317
  • Place, East Polk Public Library
    ‪15 min walk‬
  • Place, Blue Ridge Scenic Railway
    ‪24 min drive‬
  • Place, Blue Ridge Lake
    ‪29 min drive‬

Room options

View all photos for Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Double Queen Deluxe

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

Premium bedding, down comforters, memory foam beds

King Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

Premium bedding, down comforters, memory foam beds

King Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Pet Friendly-Double Queen Deluxe

Premium bedding, down comforters, memory foam beds

Pet Friendly-Double Queen Deluxe

  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Pet Friendly-King room

Premium bedding, down comforters, memory foam beds

Pet Friendly-King room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Copperhill

Located within a leisurely stroll of East Polk Public Library, The Mallard Hotel is within a few miles (5 km) of Ocoee Adventure Center. This 35-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • East Polk Public Library - 12 min walk - 0.7 miles
  • Ocoee River - 4 min drive - 3.6 miles
  • Blue Ridge Scenic Railway - 24 min drive - 17.4 miles
  • Blue Ridge Lake - 28 min drive - 18.4 miles
  • Blue Ridge Lake Marina - 30 min drive - 20.3 miles

Restaurants

  • ‪Circle K - ‬8 min walk
  • ‪Rum Cake Lady & Cuban Cafe - ‬6 min drive
  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Subway - ‬6 min drive

About this property

The Mallard Hotel

Guests of The Mallard Hotel enjoy features like a gym, free WiFi in public areas, and laundry facilities. There's free parking if you drive. Additional amenities include barbecue grills, a vending machine, and a TV in a common area.
Guests can expect to find free WiFi and 43-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other amenities include kitchenettes, private yards, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
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Jun 23 - Jun 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is a free cancellation option available at The Mallard Hotel?

The Mallard Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Mallard Hotel?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at The Mallard Hotel on Jun 14, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Mallard Hotel?

This hotel is located in Copperhill, close to Ocoee River, Ocoee Adventure Center, and Toccoa River Adventures. You'll also find Nantahala National Forest and Rolling Thunder River Company within a short drive.

Will I be able to park at The Mallard Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Does The Mallard Hotel include a casino on the premises?

No, The Mallard Hotel doesn't have a casino.

Is there an indoor pool at The Mallard Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Mallard Hotel?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a kitchenette.

Are there hot tubs at The Mallard Hotel?

No, this hotel doesn't have a spa tub.

Does The Mallard Hotel feature a restaurant that includes a breakfast menu?

The Mallard Hotel offers free on-the-go breakfast each morning though there is no restaurant.

Does The Mallard Hotel allow pets to stay for free?

Yes, dogs can stay for free at The Mallard Hotel.

Are there connecting rooms at The Mallard Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at The Mallard Hotel?

No, you won't find guestrooms with balconies at The Mallard Hotel.

The Mallard Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 66 out of 144 reviews
Rating 8 - Good. 24 out of 144 reviews
Rating 6 - Okay. 27 out of 144 reviews
Rating 4 - Poor. 12 out of 144 reviews
Rating 2 - Terrible. 15 out of 144 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
The room was nice and service was even better.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
It was fantastic and the coffee in the room was even better
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
Room Was very clean. I really like the style and the design
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was awesome! The coffee in the room was even greater!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Amenities, property conditions & facilities
Clean room, never met the staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities
Clean room great comphy bed and pillows.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fast internet, cute styling, comfy bed. I would definitely come back to this MOTEL!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Contactless check-in was easy, communication efficient throughout, property clean and very close to the activity we were heading to the following day.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Regina

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t stay her due to the smell and dirty bedding then thy refused to give my money back!!! I had to drive an additional 50miles for another hotel!!! And pay for a clean room will never stay here or suggest anyone to stay here! Half the people look like they live there
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities
Great still would like to know if military get a discount?
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an outdoor adventure weekend, it was PERFECT!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great pet friendly property with very clean and well maintained rooms. The outside of the motel can use a little paint. Easy check-in!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely an excellent room. One of the best mattresses I have ever slept on! Great bar with Keuri coffee maker, coffee pods, real creamer, etc. Microwave and a sink! Great TV with Tubi for movies. Only negative, they need to update the outside!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Orgen

Liked: Cleanliness
Clean and comfortable room. No staff on site, however , when I encountered issues with my reserved room, a staff came to give me the keys to the new room. No breakfast as advertised. Otherwise location is very accessible to the main road.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sissy

Liked: Cleanliness
The room was clean, slightly dated. The instructions for check-in were very clear. However, the keypad was not functioning and the code for the lock box was incorrect. The staff quickly moved us to another room which we were able to enter with no problem.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Tia

Disliked: Cleanliness, amenities, property conditions & facilities
We didn't have hot water I would like half of the money back
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to spend the night

The room was clean. We had a little trouble with the key pad but the staff quickly resolved our problem.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have 2 dogs (FREE, no extra charges) .great facility, clean ,good deal for the buck. Lots of grass for dogs. But would like tea offered, as per the great coffee in-room.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tamra

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The grab and go breakfast isn’t much and if you don’t get there really early, the workers staying there take most of it. They were quick to answer text messages as no one is actually on site. We will definitely stay there again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute clean room, comfy bed, shower could be cleaner but we are happy
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Very good location for a one night stay on a longer drive. The hotel itself has been updated and the rooms are nice generally. The bed was incredibly comfortable and the building has a beautiful view of the mountains. Will definitely stay here again if we are in the area.
Stayed 1 night in Mar 2025
Verified

8/10 Good

LILLIAN

Liked: Room comfort
Family medical
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my work
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Raquel

Disliked: Staff & service, amenities
Key code did not work. Information on email misleading and no customer service as nobody available when we arrived. Nothing specified on email that office would be closed when we arrived. It only stated that lobby is alwsys open. In addition, this was listed as a hotel, but it was actually a motel.
Stayed 1 night in Jan 2026