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Recent guest reviews

Area where located was a hotel-only area.

Heat and hot water not working in room 104. Addressed issue with general manager, was unable to fix issue and was in over his head at the position. General manager then started to get obnoxious due to his inability to perform his job. General manager also made comments about the way “blacks” were eating at breaksfast and how a “transgender” customer looked silly. General manager could be heard by guest while getting food as he was in the kitchen.

The set up was unique having the lobby in a different building. Made the drive up confusing though and drove right past it. Hallways and elevators could use some cleaning and the water temperature/pressure in the shower was disappointing.

The property was wonderful, was surprised by size of room and condition. Staff was very friendly. Will definitely visit this property again.

Great staff, nice property, quiet neighborhood, good location

Guy at the front desk extremely rude, no business center or full breakfast and 2 broke showers in two different rooms

My room had one remote control to operate 3 televisions. The breakfast was not up to the usual Homewood Suites standard. The main course for Sunday breakfast was biscuits and gravy. Even in the southern states you’re main selection for breakfast is no just biscuits and gravy. Your staff stated that is their regular Sunday morning meal. The hallways were very dust from the remodeling which meant you brought it into your room with your. There was only a outdoor pool which makes no sense for a hotel in a Northern State ( not warm most of the year).

Breakfast was probably the best part of the hotel stay. When we got into the room it smelled musty... It would have been great to be notified about construction and there having been no flooring throughout most of the hotel, dust, etc... The room keys not working at random. The biggest issue was definitely the construction however, I have small children, 2 of which have allergies.

Have stayed here many times over last few years staff nice, place is very tired, in need of major rehab.

I used orbitz but the confirmation had not gone thru when I arrived or so the clerk told me I waited while looked for the reservation. Finally, he found the reservation. The first room was not ready. The beds had not been made. I came back and he gave me another room, but the key did not let me in. I went back a third time and finally the key worked. No trouble with the second room.

Really surprised about how outdated the hotel overall was. All the rooms/hallways smelled of cigarette smoke. Our bathroom, the faucet in the shower continuously leaked, the ceiling had peeling paint, and the wall paper was peeling off the walls. The door locked, however the extra latch was installed improperly so it would not work. The staff we encountered was very nice and the breakfast/managers reception in the evenings were very nice.

Newer building for front desk & breakfast. Nice front desk staff. Hallways, room, elevator, etc. DIRTY. Queen suites are closest rooms to the highway--so noisy (bring ear plugs).

Our family was very comfortable. I loved the suite that we stayed in that it had a bedroom which had a door so that we could have privacy from the kids. I also liked that there is an additional sink area in the bathrroom as well as one in the tub area so that someone can still use it while another person is in the shower. The staff is very nice.

The hotel is very tired. Rooms are in need of remodeling. This stay water damage to bathroom. Coffee pot didn’t work. The overall facility in need of housekeeping inside and out Hopefully on their redo list Staff was very nice. Location convenient.

Musty smell in hotel. Never going back to this placed

I stayed here over a weekend to complete a 26 hour class by an organization that uses this facility about twenty times a month. After returning from a class late Saturday night i found my breathing machine was missing. I called and asked where it was. I cannot sleep with out it)They had mistakenly thrown it in the garbage? The manager would not look for it. I had to dig through 25 bags of garbage in their dumpster to find it. The night manager did not care. He did not care about the cost or time to me if it was gone. He did not care that his customer that had to dig through garbage. Absolutely disgusted with this manager. Get rid of this bad apple and it's probably a good place to stay. The guys that checked me in were great. If they were on duty i believe that this would not have been a bad experience.

Hutchinson Ave Columbus OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Crosswoods within a mile (2 km) of Highbanks Metro Park, Staybridge Suites Columbus - Worthington, an IHG Hotel is within a few miles (5 km) of Anheuser-Busch Brewery. This 3-star hotel has 87 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect free WiFi and wired Internet, along with 32-inch TVs and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also standard.


Property features

Guests staying at Staybridge Suites Columbus - Worthington, an IHG Hotel enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 2 Bedrooms, Kitchen (2 King Beds, Sofa Bed)

2 King Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed, Comm)

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Kitchen (1 King Bed, Sofa Bed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio Suite, 1 King Bed, Accessible, Kitchen (Comm)

1 King Bed | Sleeps 4

Guest reviews for Staybridge Suites Columbus - Worthington, an IHG Hotel

Everyone (11) Couples (5) Business (3) Family (7) Friends (2)
3
Partner Couples

Area where located was a hotel-only area.

By on Aug 6, 2022

1
Family with small children

Heat and hot water not working in room 104. Addressed issue with general manager, was unable to fix issue and was in over his head at the position. General manager then started to get obnoxious due to his inability to perform his job. General manager also made comments about the way “blacks” were eating at breaksfast and how a “transgender” customer looked silly. General manager could be heard by guest while getting food as he was in the kitchen.

By on Jan 28, 2022

Review comment responded on Jan 28, 2022

Sorry you felt that way and missed understand . The best to you. Andy L

1
Everyone

By on Jan 24, 2022

3
Partner Couples

The set up was unique having the lobby in a different building. Made the drive up confusing though and drove right past it. Hallways and elevators could use some cleaning and the water temperature/pressure in the shower was disappointing.

By on Sep 10, 2021

1
Everyone

By on Aug 17, 2021

4
Family

The property was wonderful, was surprised by size of room and condition. Staff was very friendly. Will definitely visit this property again.

By on Aug 13, 2021

5
Everyone

By on Jul 27, 2021

5
Family

Great staff, nice property, quiet neighborhood, good location

By , from Terre Haute, IN on Oct 10, 2020

Review comment responded on Oct 10, 2020

Becky, So glad you chose to stay with us at Staybridge suites and Thank You for taking time out of your day to leave a positive review and wonderful comments. We look forward to seeing you on your next visit. Have a wonderful weekend.

1
Family Family with small children

Guy at the front desk extremely rude, no business center or full breakfast and 2 broke showers in two different rooms

By , from Worthington ohio on Mar 16, 2020

2
Family with small children

My room had one remote control to operate 3 televisions. The breakfast was not up to the usual Homewood Suites standard. The main course for Sunday breakfast was biscuits and gravy. Even in the southern states you’re main selection for breakfast is no just biscuits and gravy. Your staff stated that is their regular Sunday morning meal. The hallways were very dust from the remodeling which meant you brought it into your room with your. There was only a outdoor pool which makes no sense for a hotel in a Northern State ( not warm most of the year).

By on Aug 26, 2019

Staybridge Suites Columbus - Worthington, an IHG Hotel

115 Hutchinson Ave, Columbus, OH 43235
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