Studio Suite, 1 King Bed
from $123
Homewood Suites by Hilton Columbus/Polaris, OH
2.5 out of 5.0
4.6
out of 5
"Excellent!"
See all 6 reviews
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Recent guest reviews
Had zero problems. Staff are very nice. Very clean. Lots of room.
They even called us about an item we forgot and luckily we were still in the area and we were able to come back for it. Beds are fresh, feel new and for someone who has difficulty sleeping in hotel beds, I had a great night's sleep. They also have a really nice area in the back to have a barbeque and a sports court to play basketball. All the room keys use a near field chip so you don't have to insert anything into the lock, just hold it next to the reader and you are in, which is great if you have your hands full.
Can't think of one thing that could have been better! Everything was perfect!
Beautiful rooms and friendly staff! The bed was super comfy! Will definitely be staying here again!
Check in was quick and efficient after a long drive. We were given a choice of floor and an overview of the amenities available during our one night stay for a local football game. Suite was large, bright, clean, and welcoming. The king bed was comfortable and additional pillows and a blanket were available in the closet for use. The location was great and accessible to a large upscale shopping center as well as countless restaurants. We will definitely stay again if we are in the area. Thank you!
The breakfast was lackluster, and the AC was actually too powerful (never written that before!)... even with it set on 74, the room was still freezing. This wouldn't have been a problem for me except I have a 7 month old who was cold. My only other complaint was that the bedroom portion was tiny. I would've preferred a larger bedroom and smaller living area, but that's purely personal preference. That being said, there was a couple fighting in the hall, and the soundproofing in the rooms was so good you couldn't hear anything in the room.
Guest reviews for Homewood Suites by Hilton Columbus/Polaris
great stay
Everyone
Had zero problems. Staff are very nice. Very clean. Lots of room.
innovative and very comfy!
Everyone
They even called us about an item we forgot and luckily we were still in the area and we were able to come back for it. Beds are fresh, feel new and for someone who has difficulty sleeping in hotel beds, I had a great night's sleep. They also have a really nice area in the back to have a barbeque and a sports court to play basketball. All the room keys use a near field chip so you don't have to insert anything into the lock, just hold it next to the reader and you are in, which is great if you have your hands full.
Review comment
Donna responded on Oct 19, 2016
On behalf of the entire staff at Homewood Suites Polaris, we truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy that our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your review with our associates so they know how they are doing as well. Come back and visit so we can welcome you home. Donna Selby General Manager
perfect!
Everyone
Can't think of one thing that could have been better! Everything was perfect!
Review comment
Donna responded on Oct 5, 2016
Awesome Review! Thank you for choosing to stay with us. We truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. We look forward to your return so we can welcome you home. Donna Selby General Manager
Everyone
Beautiful rooms and friendly staff! The bed was super comfy! Will definitely be staying here again!
Review comment
Donna responded on Oct 3, 2016
WOW! Awesome review, we truly appreciate your business and your trust in us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We are happy to hear that our associates and service met your needs and expectations. We love our hotel, our guests and the 5 Star Rating you awarded us with. You are family anytime you stay at the Homewood Suites Columbus Polaris. We will share your awesome review with our associates so they know how they are doing as well. Come back and visit so we can welcome you home. Donna Selby General Manager
great location and a lot of space
Everyone
Check in was quick and efficient after a long drive. We were given a choice of floor and an overview of the amenities available during our one night stay for a local football game. Suite was large, bright, clean, and welcoming. The king bed was comfortable and additional pillows and a blanket were available in the closet for use. The location was great and accessible to a large upscale shopping center as well as countless restaurants. We will definitely stay again if we are in the area. Thank you!
Review comment
Donna responded on Oct 3, 2016
Thank you for choosing to stay with us at the Homewood Suites Columbus Polaris. We appreciate you and your feedback from your recent stay with us. Customer service is our number one priority. We want to provide a great experience from start to finish. You are VIP with us. We are pleased that you enjoyed our hotel and the location. We take a lot of pride in what we do here. Come back and visit us so we can welcome you home. Donna Selby General Manager
overall excellent
Everyone
The breakfast was lackluster, and the AC was actually too powerful (never written that before!)... even with it set on 74, the room was still freezing. This wouldn't have been a problem for me except I have a 7 month old who was cold. My only other complaint was that the bedroom portion was tiny. I would've preferred a larger bedroom and smaller living area, but that's purely personal preference. That being said, there was a couple fighting in the hall, and the soundproofing in the rooms was so good you couldn't hear anything in the room.
Review comment
donna responded on May 25, 2016
Thank you for choosing to stay with us at the Homewood Suites Columbus/Polaris. We appreciate you and your feedback regarding your stay with us. Our brand promise is to create surroundings where our guests can maintain their routines and feel at home. We will share your feedback with our associates so they know how they are doing as well. Come back and visit us so we can welcome you home. Donna Selby General Manager
Thank you for choosing to stay with us and for your feedback. We will work on receiving a 5 Star Rating on your return visit with us. Thank you. Sincerely, Donna Selby General Manager