Liked room. Hated traffic near hotel.
😎
The first room we assigned smelled strongly of mold. Front office staff was helpful, though, and reassigned us to another room. Not moldy, this time, but heavy smell of perfume. Location is what it is, just a nondescript spot off the highway. Convenient but has no attraction. Price is okay, hotel is okay, pool was closed for maintenance. Nothing horrible about it, just very meh.
Friendly and professional staff Good experience all around
The room was clean and quiet and all areas were well maintained. Handle on toilet worked but should have been replaced before we rented the room.
Good and simple and clean.
Great location for what we needed but old and pretty run down and dirty for how well it was reviewed. I would not choose to stay again.
Even though we are in a state of quarantine, they kept the rooms really clean. I travel to Columbus about 4 times a year and this is the only place that I enjoy staying. You get the most bang for your buck!
The property was in a great location. Very safe and lots around. The AC sucked they controlled it. It was loud and didn’t run continuously. Constantly on and off. Room smelled musty. The pillows were 1/2 sized. Like couch sized throw pillows. There’s no carpet in the rooms. The toilet ran for a long time before it finally stopped.
breakfast wasn't good could have better selection, pool wasn't open, upstairs occupants very noisy
Rude employee during check in and was very ignorant
The exercise room is accessible only through the pool area, and the pool doesn’t open until 8 am. The pool door will not open until 8 am. If you workout before going to work, you are out of luck.
Breakfast staff was better than Bob Evans Denny's and Cracker Barrel all rolled into one!
Best Western Suites places you within a 10-minute drive of popular sights such as Hollywood Casino and COSI. This 66-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is included with your stay.
The 66 accommodations feature sitting areas. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
Guests of Best Western Suites have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Liked room. Hated traffic near hotel.
😎
Thank you for staying with us and taking the time to give us a rating. Hope to see you again.
The first room we assigned smelled strongly of mold. Front office staff was helpful, though, and reassigned us to another room. Not moldy, this time, but heavy smell of perfume. Location is what it is, just a nondescript spot off the highway. Convenient but has no attraction. Price is okay, hotel is okay, pool was closed for maintenance. Nothing horrible about it, just very meh.
Friendly and professional staff Good experience all around
Thank you for taking the time to give us a rating. Hope to see tou again.
Thank you for giving us a rating, hope you stay with us again.
The room was clean and quiet and all areas were well maintained. Handle on toilet worked but should have been replaced before we rented the room.
Thank you for staying with us . I am glad you enjoyed your stay. I will have the handle replaced, thanks for the feedback.
Good and simple and clean.
Thank you for staying with us. I am glad you enjoyed your stay. Hope you stay with us again.
Great location for what we needed but old and pretty run down and dirty for how well it was reviewed. I would not choose to stay again.
I am sorry you did not enjoy your stay with us. I hope you give us another chance to make it right. We were newly renovated three years ago and are scheduled another renovation every 5 years.
Thank you for taking the time to give us a rating. Hope to see you again.
Thank you for taking the time to give us a rating. Hope to see you again.
Thank you for staying with us. The Ohio Department of Transportation is working to improve the traffic situation on our exit.