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Recent guest reviews

Not to clean

Very quiet despite the loud people in the hallways and the smell of weed every now and then

We spent one night and were pleased with the kindness of the staff. Also, the room was very clean.

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Room was spacious and allowed for plenty of room to move about.

Poor breakfast - coffee and nutrigrain bars were the only offering. FIne for someone staying longer who plans to use the kitchen

N/a... nothing exciting or disappointing. Front staff was very friendly and helpful.

The room was nice and big but not veryclean. Used products still in the shower so obviously it hadnt been cleaned. Definitely needed to be vacuumed!

Not having any utensils, plates, glasses in the room was odd. The wine opener I got from the front desk was broken, and they didn't have another one. 1 kitchen towel, the hard wood floors were sticky. Pillows were nice, bedding old. The whole room lacked any welcoming vibe. Trash was piled up by back entrance, stairwell filthy.

Nice sized rooms, very clean, great location, great price. The staff was incredibly friendly. There's a good outdoor pool and lounge space where the WiFi reaches to, so it's an excellent hotel for business travelers. The amenities are very slim - two bars of soap and a "conditioning shampoo" so be sure to bring your own lotion. Also, "breakfast" is a bit disingenuous - it was just oatmeal packets, bagged muffins, and Nature Valley bars and coffee.

The smell of BO when i walked in the room was terrible. The property and staff were nice, but can’t give it anything but a terrible because of that smell.

Location is very convenient to restaurants, shopping and Interstate etc. The fire alarm needed repaired and went off three out of four nights and one morning. All the staff knew it needed repaired but no-one seemed to concerned. The over all detail cleanliness of the room was very disappointing. The AC worked on a thermostat that once adjusted to come on it never shut off or if adjusted to shut off never came back on. Upon check out we had to demand a receipt, They do not give receipts when booking through Orbitz, Expedia etc even though you pay at the hotel.

We pulled out the couch and the mattress had moldy stains on it. The overall cleanliness was bad and they should not advertised single granola bars and oatmeal packets as free breakfast. However, the location for the purpose of my trip was convenient.

Great location and large comfortable room especially for the cost. Only downside, no coffee maker in room. Staff were very good.

Lyra Dr Columbus OH

Hotel highlights

  • Walking distance to Polaris Fashion Place
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Polaris, Extended Stay America Suites Columbus Polaris is within a 10-minute stroll of sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 124-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 124 rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2014, Extended Stay America Suites Columbus Polaris offers a gym, free WiFi in public areas, and coffee in a common area. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Suite, 1 Bedroom, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Superior Studio, 1 Double Bed, Accessible, Non Smoking

1 Double Bed | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America Suites Columbus Polaris

Everyone (21) Business (7) Couples (6) Family (8) Other (1)
3
Everyone

By on Aug 10, 2021

2
Everyone

Not to clean

By on Jul 2, 2021

Review comment responded on Jul 3, 2021

Thank you for your review. Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon! Sincerely, Hotel Management

5
Everyone

By on Mar 29, 2021

4
Partner Couples

Very quiet despite the loud people in the hallways and the smell of weed every now and then

By on Feb 16, 2021

Review comment responded on Feb 17, 2021

Thank you for being our guest at Extended Stay America. We are happy to see the rating as it shows you had a nice time with us, but we regret the smoke odor you experienced. We have shared your comments with the housekeeping team to be more diligent in their efforts going forward. We appreciate your business and look forward to seeing you again soon! Sincerely, Hotel Management

4
Family with small children Family

We spent one night and were pleased with the kindness of the staff. Also, the room was very clean.

By on Jul 13, 2020

Review comment responded on Jul 14, 2020

Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked our courteous associates and your spotless suite. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

4
Everyone

By on Mar 19, 2020

Review comment responded on Apr 8, 2020

Dear guest, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management

4
Family

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By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management

3
Friends Business Business

Room was spacious and allowed for plenty of room to move about.

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and liked your comfortable room. Thank you again for your feedback and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

3
Business Business

Poor breakfast - coffee and nutrigrain bars were the only offering. FIne for someone staying longer who plans to use the kitchen

By on Oct 9, 2019

Review comment responded on Oct 10, 2019

Thank you for being our guest and sharing your review. We are glad you had a pleasant stay at our well-kept property and that you found offerings to be on par with your expectations. However, we regret our breakfast was not according to your liking. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management

4
Everyone

By on Sep 27, 2019

Extended Stay America Suites Columbus Polaris

8555 Lyra Dr, Columbus, OH 43240
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