I booked to get a queen bed. The room I received had a full size bed. When i called the front des, they said the full size was the largest. If there are no queen beds, why is it on the site?? Also, breakfast was to be provided per the website; there was no breakfast, or coffee or tea. Nothing. There were other hotels in the area that were charging less but i wenr with this one because it seemed like a nicer hotel. Also, i have stayed in other extended stay hotels that provide dishes, silverware etc. This one had nothing. Very disappointed. At least the staff were friendly and the place was clean
It was a good location. Otherwise it was a good location
Place was great. We had to get both keycards activated again and 15 mins after we activate one of the cards stopped working. But one worked. Fairly priced. They offer breakfast but we never got up in time lol 10/10 would recommend.
Convenient- near a lot of restaurants, shopping. Affordable, clean.
No elevator you have to climb stairs to get to the second floor , so it takes several trips to bring your stuff to your room. Breakfast is a joke ,coffee and energy bars .This Hotel is nothing like the other Extended Stay i stayed at !
Clean and relaxing, great value! The staff was awesome and I would definitely come back!😁
This was probably the nicest room at this price that we have stayed at in a while.
The hotel was quiet, clean, convenient, and had friendly stall. However, there was no elevator in this three floor building. The room had a full size refrigerator and stove, but the kitchen had no supplies--dishes, glasses, pots,pans, utensils had to be requested at the front desk. The bedroom and bathroom were a good size. The bed was a little too firm. There was wifi service with only a few disconnections.
It is nice & clean. It is nice & clean. It is nice & clean.
Unless this is all you can afford Do Not Stay, an even then please think long and hard The commode had mildew around the ring when we opened the curtains the cobwebs were so thick it actually looked like a Halloween display I am not kidding sorry my friend didn't take picture
Hotel was clean ,staff was friendly and courteous . No trouble checking in . She even asked if we preferred smoking ,or non-smoking . We didn't not like the lack of breakfast available ,its not much too speak of . Also the pool ,was cold and hard to locate .It was a clean pool ,but small. The location was hard too find ,as it was not on a maim drag ,the hotel's sign was small and hidden by shrubs . Overall it was a great experience ,we would stay there again .
Room was average. Disappointed that only Queen beds available (needed a King) and no room hair dryer. Main disappointment: I booked this hotel for the included breakfast. But when I checked in, "breakfast" consisted of "Grab and Go" choices of granola bars, pre-packaged muffins, apples and coffee. Would not stay here again.
this was one of the worse places i have ever stayed. the room was so out dated. the TV was so small and old. the dresser that the tv was on had pieces broken. the wall paper in the bathroom had the marks like bugs were killed then just smeered, the hall way corridor just looked run down. i would never recommend to anyone or stay there myself again.
We ordered the deluxe queen room but due to a mess up we were given a studio queen. This was not good because we were planning on using the couch bed for a guest one night. The room was also slightly musty but seemed clean enough. We liked having a full kitchen in the room but only made use of the refrigerator. We were disappointed to find that the pool was no longer usable.
For a last minute one night stay it was a efficient and clean room. Hotel desk was nice. No problems.
Located in Northwest Columbus within 2 miles (3 km) of Bridge Park, Extended Stay America Suites Columbus Sawmill Rd is within a few miles (5 km) of Indian Run Falls Park. This 71-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers and free toiletries. Kitchenettes, refrigerators, and microwaves are also available. Housekeeping is available on request.
Guests of Extended Stay America Suites Columbus Sawmill Rd enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
I booked to get a queen bed. The room I received had a full size bed. When i called the front des, they said the full size was the largest. If there are no queen beds, why is it on the site?? Also, breakfast was to be provided per the website; there was no breakfast, or coffee or tea. Nothing. There were other hotels in the area that were charging less but i wenr with this one because it seemed like a nicer hotel. Also, i have stayed in other extended stay hotels that provide dishes, silverware etc. This one had nothing. Very disappointed. At least the staff were friendly and the place was clean
Thank You so very much for taking the time to provide us with your feedback. It is very important for me to have this information to make the changes necessary for all guests to enjoy their stay with us. Thank You!
It was a good location. Otherwise it was a good location
We are delighted you chose to stay with us at Extended Stay America. It is great to read you enjoyed our ideal location and had a nice time with us. Thank you for sharing your comments. We invite you to stay with us again the next time you visit this area. Sincerely, Hotel Management
Place was great. We had to get both keycards activated again and 15 mins after we activate one of the cards stopped working. But one worked. Fairly priced. They offer breakfast but we never got up in time lol 10/10 would recommend.
It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit Columbus. Sincerely, Hotel Management
Convenient- near a lot of restaurants, shopping. Affordable, clean.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and loved our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
No elevator you have to climb stairs to get to the second floor , so it takes several trips to bring your stuff to your room. Breakfast is a joke ,coffee and energy bars .This Hotel is nothing like the other Extended Stay i stayed at !
Dave, thank you for choosing our brand once again. We are sorry for not meeting your expectations with regard to our facilities and amenities and regret the inconvenience it caused. We value your feedback as it will help us improve moving forward. On a positive note, we are happy you liked our location. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Thank you for taking the time to evaluate your stay. We regret your disappointment with the breakfast and your guest room. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our websites to ensure everything is up-to-date. We are grateful for your feedback and your patience. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management