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Comfort Inn & Suites Ft. Jackson Maingate

2.5 out of 5.0

Recent guest reviews

Fresh cold lemon water was awesome! Staff was friendly and very accommodating . Breakfast was nice. Room was clean except carpet needed scrubbed. Only complaint the bathroom was small, no counter space.

Good experience. Quiet and comfortable. Clean and good value.

I enjoyed my stay there, the only problem was I chose this hotel for indoor heated pool, but the water didn't feel warm and the room that it was in was freezing, I just wish they could have had some sort of heat source in there!

Everything was great the breakfast was good staff was excellent and friendly the location was easy access, parking was great will stay there again whenever I'm in South Carolina

Over charged other than that everything was ok ..........................................................

I would definitely stay again, staff was very friendly.

Great experience! Very courteous staff quick check in with all information already on hand. No needless paper work.

Reserved at this hotel because of the fact that it was close to Ft. Jackson. I had received wonderful service as soon as I checked in until the time that I checked out. The only thing that I really didn't like was the fact that it was advertised that there was an Atm inside and there wasn't one at all. Other then that, a wonderful experience.

The staff were very friendly. When I approached the desk because there were no sheets to make up the sofa bed, the ones I was handed were fresh from the dryer! So warm and cozy. The room was clean, the beds extrememly comfortable. Very nice and well worth the money spent as three of us were very comfortable here.

We were there to watch my son-in-law graduate basic training at Ft. Jackson. When we got there we called the front desk for basic directions from the airport. He put me on hold for at least 5 minutes and then could not accomodate us do to the fact he had "5 guests waiting to check in and he was the only one there". We found our own way- through the help of the rental car map. When we finally arrived the key didn't work for my room. He tried to re-set it but it didn't work. He realized the lock was broke. He told me that they couldn't change my room because they were booked (a fact that apparently escaped whomever did the scheduling because they only had one person working that night). At 9:30 pm we were told he would call the maintenance man to come and fix it. I was told at 10 pm that he couldn't come until 11 pm and would I be up. We had to get up early the next morning but I told him I would wait up. I waited until 12 am and no one came to fix it. A storm was brewing outside and the electricity went out. I called the front desk to make sure they had back up power and to see how long it would be out. I also asked about the maintenance man. The woman at the front desk told me she knew nothing of a maintenance man and that he "may have gotten into a horrible accident out in the storm". She was horribly rude. She never apologized or tried to rememdy the situation. Instead she continually made excuses for why things weren't done. The room itself was filthy. There were hairs when we first walked into the bathroom. The bedspread looked like it had never been washed. The "fitness center" was a joke. It had two machines. The pool was a puddle. It couldn't accomodate 2 families- much less the five that were trying to use it. Also, this was not "main gate". It was a trek from the main gate of Ft. Jackson. The name is very misleading. I DO NOT recommend this hotel. If you are going to visit Ft. Jackson there are many more nicer ones much closer.

close to highway, clean, nice staff

7337 Garners Ferry Rd Columbia SC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Inn & Suites Ft. Jackson Maingate is located 1 mi (1.6 km) from William Jennings Bryan Dorn Veterans Affairs Medical Center and within a 10-minute drive of Fort Jackson. This 67-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. In central Columbia, the hotel is also within a 15-minute drive of University of South Carolina and South Carolina State House.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of Comfort Inn & Suites Ft. Jackson Maingate's 67 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.


Property features

At Comfort Inn & Suites Ft. Jackson Maingate, guests enjoy features like an indoor pool, a health club, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Guest reviews for Comfort Inn & Suites Ft. Jackson Maingate

Everyone (3) Couples (1) Family (5) Other (1) Friends (1)
4
Everyone

Fresh cold lemon water was awesome! Staff was friendly and very accommodating . Breakfast was nice. Room was clean except carpet needed scrubbed. Only complaint the bathroom was small, no counter space.

By , from Ohio on Oct 14, 2017

4
Everyone

Good experience. Quiet and comfortable. Clean and good value.

By on Mar 28, 2016

Review comment responded on Apr 16, 2016

Thank you for your response. My staff takes pride in their jobs and wants to make sure each guest as a wonderful experience at our hotel. Kind Regards Sherry Anders General Manager

4

nice clean hotel,comfy room, friendly staff!

Everyone

I enjoyed my stay there, the only problem was I chose this hotel for indoor heated pool, but the water didn't feel warm and the room that it was in was freezing, I just wish they could have had some sort of heat source in there!

By , from Raleigh NC on Feb 19, 2016

Review comment responded on Feb 23, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely, Sherry Anders General Manager

5

small vacation

Singles

Everything was great the breakfast was good staff was excellent and friendly the location was easy access, parking was great will stay there again whenever I'm in South Carolina

By on Feb 10, 2016

5

card was over charged

Couples

Over charged other than that everything was ok ..........................................................

By on Jul 9, 2015

5

comfort inn

Families

I would definitely stay again, staff was very friendly.

By on Aug 17, 2013

4

great football weekend experience

Families

Great experience! Very courteous staff quick check in with all information already on hand. No needless paper work.

By on Oct 11, 2010

4

comfort

Families

Reserved at this hotel because of the fact that it was close to Ft. Jackson. I had received wonderful service as soon as I checked in until the time that I checked out. The only thing that I really didn't like was the fact that it was advertised that there was an Atm inside and there wasn't one at all. Other then that, a wonderful experience.

By on Nov 14, 2009

4

definitely worth the money

GetawayWithFriends

The staff were very friendly. When I approached the desk because there were no sheets to make up the sofa bed, the ones I was handed were fresh from the dryer! So warm and cozy. The room was clean, the beds extrememly comfortable. Very nice and well worth the money spent as three of us were very comfortable here.

By on Aug 27, 2009

1

not as nice as was shown

Families

We were there to watch my son-in-law graduate basic training at Ft. Jackson. When we got there we called the front desk for basic directions from the airport. He put me on hold for at least 5 minutes and then could not accomodate us do to the fact he had "5 guests waiting to check in and he was the only one there". We found our own way- through the help of the rental car map. When we finally arrived the key didn't work for my room. He tried to re-set it but it didn't work. He realized the lock was broke. He told me that they couldn't change my room because they were booked (a fact that apparently escaped whomever did the scheduling because they only had one person working that night). At 9:30 pm we were told he would call the maintenance man to come and fix it. I was told at 10 pm that he couldn't come until 11 pm and would I be up. We had to get up early the next morning but I told him I would wait up. I waited until 12 am and no one came to fix it. A storm was brewing outside and the electricity went out. I called the front desk to make sure they had back up power and to see how long it would be out. I also asked about the maintenance man. The woman at the front desk told me she knew nothing of a maintenance man and that he "may have gotten into a horrible accident out in the storm". She was horribly rude. She never apologized or tried to rememdy the situation. Instead she continually made excuses for why things weren't done. The room itself was filthy. There were hairs when we first walked into the bathroom. The bedspread looked like it had never been washed. The "fitness center" was a joke. It had two machines. The pool was a puddle. It couldn't accomodate 2 families- much less the five that were trying to use it. Also, this was not "main gate". It was a trek from the main gate of Ft. Jackson. The name is very misleading. I DO NOT recommend this hotel. If you are going to visit Ft. Jackson there are many more nicer ones much closer.

By on Aug 5, 2009