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Recent guest reviews

Great unique hotel right near everything downtown.

Water shut off while showering. Water turned back on after 30 seconds and scalded me. Overhead light wouldn’t shut off. Bathroom sink leaked. No exhaust fan in bathroom. Ice machine was on 16th floor. We complained to the front desk. Manager never contacted us. Very disappointed.

Less than average accommodations. No fridge, parking expensive. Did not replenish the towels. Bed made and that was all. No vacuum entire stay. Big disappointment

great staff, good breakfast (even if it wasn't free). Cute place to eat but very small

A really really wonderful staff so kind and thoughtful

Perfect location for the hotel. However I would rate a 2 star for upkeep. Carpet is stained and discolored in hallway and room. I was there 5 days and my room was not vacuumed, bathroom floor had previous occupants hair, sink and mirror in bathroom not wiped down or cleaned, trash not emptied, water rings on the desk from precious guest, soap taken by housekeeping (?) and not replaced. Housekeeping took the $5 tip daily and made the bed, straightened the towels.

Beautiful building. Restaurant and bar on -site is very convenient.

The beds were wonderful .I got a great nights sleep

So my wife and I got lucky and our nanny stayed the night with the children. We didn't even go until after 9 PM and I found a few hotels in Columbia I could afford. My wife found the Sheraton for about $20 more and OMG was it worth it. They gave us a beautiful room on the 14th floor with access to the private club. The rooftop lounge was a blast and our room was 5 Star! Thank you Sheraton Staff for an incredible life memory! Level 5 service and 5 Star accommodations.

Uncomfortable beds and the floors are really creaky because of the old building, plus walls are pretty thin so just not good for a light sleeper like myself. But the staff was wonderful and the location is perfect, plus it has its own rooftop bar.

Beautifully appointed room. Staff very accommodating.

Everything was fine at the hotel, the only problem was that I paid for a top or a breakfast at the hotel and there was no record of me paying for the breakfast. However the hotel day grant me a to order breakfast even though it was not showing on my itinerary.

The hotel was not run well at all. They were out of everything or it was terrible.

The hotel is very nice, but the staff was (with one exception) average at best. Hotel bar was out of food for half their small bites menu, dog was allowed to sit at the bar with patrons. Hotel room was nice, but as I went to bed I stepped into a very wet spot beside the bed...don't know what it was, don't want to know. Free breakfast was nowhere to be found. Parking valet didn't seem to care. Combination of many small things just didn't fit with the facility and the expectation.

Main St Columbia SC

Hotel highlights

  • Walking distance to South Carolina State House and University of South Carolina
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Sheraton Columbia Downtown Hotel places you next to Columbia Museum of Art and within a 5-minute walk of other popular sights like South Carolina State House. This 134-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

Sheraton Columbia Downtown Hotel's 134 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Free bottled water, safes, and ironing boards are also available.


Property features

At Sheraton Columbia Downtown Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. Self parking is offered for USD 15.12 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Club Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Guest reviews for Sheraton Columbia Downtown Hotel

Everyone (15) Business (5) Couples (3) Family (4) Other (1) Friends (2)
4
Everyone

By on Feb 15, 2021

Review comment responded on Feb 26, 2021

Thank you for your feedback. We hope to see you again soon!

4
Everyone

By on Jun 14, 2020

Review comment responded on Jun 14, 2020

Hello, Thank you for your review of our property, we love that you enjoyed you stay! See you soon in beautiful downtown Columbia!

5
Partner Couples

Great unique hotel right near everything downtown.

By on Feb 1, 2020

Review comment responded on Feb 3, 2020

It makes us happy when our valued guests are happy. We are very glad that you enjoyed your time with us. Thank you for your review.

5
Everyone

By on Jan 26, 2020

Review comment responded on Jan 31, 2020

Thank you very much for the great review. We love knowing that our guests have enjoyed their visit.

2
Family Family

Water shut off while showering. Water turned back on after 30 seconds and scalded me. Overhead light wouldn’t shut off. Bathroom sink leaked. No exhaust fan in bathroom. Ice machine was on 16th floor. We complained to the front desk. Manager never contacted us. Very disappointed.

By on Nov 18, 2019

Review comment responded on Nov 25, 2019

Hello Anonymous, We are so sorry to hear about your experience. Please feel free to give us your contact information so we can rectify the situation.

2
Business Business

Less than average accommodations. No fridge, parking expensive. Did not replenish the towels. Bed made and that was all. No vacuum entire stay. Big disappointment

By on Oct 19, 2019

Review comment responded on Oct 20, 2019

Thanks for the review! We'd love to hear more about your experience so we can ensure our housekeepers are properly trained!

3
Everyone

By on Aug 21, 2019

Review comment responded on Aug 25, 2019

Thank you for the review!

5
Partner Couples Business Business

great staff, good breakfast (even if it wasn't free). Cute place to eat but very small

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Thank you! We hope to see you again soon!

5
Family with small children Family

A really really wonderful staff so kind and thoughtful

By on Jun 3, 2019

Review comment responded on Jun 9, 2019

Thank you so much! We're so glad you enjoyed your time with us!

2
Business Business

Perfect location for the hotel. However I would rate a 2 star for upkeep. Carpet is stained and discolored in hallway and room. I was there 5 days and my room was not vacuumed, bathroom floor had previous occupants hair, sink and mirror in bathroom not wiped down or cleaned, trash not emptied, water rings on the desk from precious guest, soap taken by housekeeping (?) and not replaced. Housekeeping took the $5 tip daily and made the bed, straightened the towels.

By , from Chicago on Apr 6, 2019

Review comment responded on Apr 30, 2019

Dear Gueat, Please reach out to the hotel so we may discuss your stay at your earliest convenience. Thank you.

Sheraton Columbia Downtown Hotel

1400 Main St, Columbia, SC 29201-2806
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