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Recent guest reviews

Showers kinda out dated

Great location and access to restaurants and shopping

There was no fitted sheet on one of the beds. No shampoo or soap for the shower. No soap for the bathroom sink. Long hair in the shower and my son and I have short hair. There was no coffee or cream for the coffee maker. I have never written a negative review for any hotel but this was needed.

When we checked into our room, it was not cleaned much if any.. Food was found on the floor, room had a smell like it wasn’t cleaned, no toilet paper and Kleenex and had to call for some towels.. Our room was changed but housekeeping manager said we would get a partial refund. Upon checkout no refund was given and left two messages but never returned my calls. Sad thing is we stayed there earlier in the year. Very disappointed

It appeared that the property was going under some renovation, which will be nice for the future. My big complaint was not having a USB port available. Also, the pillows were rather flimsy and not head supportive. Other than that, room was clean and I understand the remodeling/upgrade going on.

The lobby was nice and clean. The room was clean but needs updates ( carpet and furniture).

My room was not ready when i check in.

Staff very helpful

There was no advertised hot tub, pool small and did not look clean. Room was not clean, requested more towels and they did not arrive, breakfast expensive.

The restaurant staff were awesome! Extremely helpful and courteous and professional! The chefs did a great job on the dinner and breakfast meals.. The front desk staff were professional and welcoming. Will definitely be back!

The property was basic. Pool was smaller than photos. Didn't like that guest were hanging out in the lobby without mask. I believe it was a athletic event in town which brought guest with children that also were not wearing mask. They were outside making noise. My room had a tub dripping leak which wasn't cool because Im a light sleeper.

Property was fine, could use a little updating in room. Having a bathroom fan for steam in shower shoukd be a must! Water pressure was so so. But overall nice hotel, excellent staff!!!

Columbiana Dr Columbia SC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Hilton Garden Inn Columbia/Harbison is a short stroll from Frankie's Fun Park and Columbiana Centre. This 143-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. MP3 docks, refrigerators, and microwaves are also standard.


Property features

At Hilton Garden Inn Columbia/Harbison, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Two Queen Standard

2 Queen Beds | Sleeps 4

King Accessible/Tub

1 King Bed | Sleeps 4

Room, King Evolution/Jetted Tub

1 King Bed | Sleeps 3

King, Suite, Accessible

1 King Bed | Sleeps 4

Guest reviews for Hilton Garden Inn Columbia/Harbison

Everyone (16) Couples (8) Business (1) Family (14)
4
Everyone

Showers kinda out dated

By on Jul 5, 2022

Review comment responded on Jul 6, 2022

Thank you for taking the time to give us some feedback. We are happy that you enjoyed your stay.

3
Everyone

By on May 10, 2022

Review comment responded on Sep 20, 2022

Thank you for taking the time to rate your experience with us. We'd love to know what we could've done better!

5
Partner Couples

Great location and access to restaurants and shopping

By on Feb 26, 2022

Review comment responded on Feb 28, 2022

Thank you for taking the time to give us your feedback about your stay at our hotel. I'm happy that you found our location convenient.

1
Family

There was no fitted sheet on one of the beds. No shampoo or soap for the shower. No soap for the bathroom sink. Long hair in the shower and my son and I have short hair. There was no coffee or cream for the coffee maker. I have never written a negative review for any hotel but this was needed.

By on Feb 26, 2022

Review comment responded on Feb 28, 2022

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to welcome you back on a return visit to Columbia.

5
Everyone

By on Dec 31, 2021

Review comment responded on Sep 20, 2022

Thank you for taking the time to leave us a perfect rating!

3
Family with small children

When we checked into our room, it was not cleaned much if any.. Food was found on the floor, room had a smell like it wasn’t cleaned, no toilet paper and Kleenex and had to call for some towels.. Our room was changed but housekeeping manager said we would get a partial refund. Upon checkout no refund was given and left two messages but never returned my calls. Sad thing is we stayed there earlier in the year. Very disappointed

By on Dec 7, 2021

Review comment responded on Dec 9, 2021

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that information has been passed on to our concerned staff. Please email me with a phone number or email address to we can discuss your issues personally.

4
Family Business Business

It appeared that the property was going under some renovation, which will be nice for the future. My big complaint was not having a USB port available. Also, the pillows were rather flimsy and not head supportive. Other than that, room was clean and I understand the remodeling/upgrade going on.

By on Sep 13, 2021

Review comment responded on Sep 14, 2021

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room amenities didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

3
Partner Couples

The lobby was nice and clean. The room was clean but needs updates ( carpet and furniture).

By on Aug 13, 2021

Review comment responded on Aug 17, 2021

We appreciate you taking the time to provide us with feedback about your stay at our hotel. Please note that your concerns have been passed on to our maintenance team. We do hope you'll give us another chance as we will definitely improve our services.

4
Everyone

My room was not ready when i check in.

By on May 17, 2021

Review comment responded on May 17, 2021

Thank you for your comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences experienced at check-in during your stay. This has been communicated to the concerned staff, and I guarantee that improvements will be made.

5
Family

Staff very helpful

By on May 10, 2021

Review comment responded on May 11, 2021

Thank you so much for staying with us!

Hilton Garden Inn Columbia/Harbison

434 Columbiana Dr, Columbia, SC 29212-1652
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