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Columbia Inn Extended Stay

0.0 out of 5.0

Recent guest reviews

I booked this hotel about 4 months in advance. I booked it because it was cheap and close to the event that I was going for. When I got there, the building that was in the picture online looked abandoned but there was a building behind it that was open. I went in and tried checking in but they said they didn't have my reservation. They then told me that it's under new management and the old management double booked everything so they didn't have a room for me. I drove from Connecticut and told them I had to have a room so they gave me one. They didn't have my full payment that I did through an online booking site so that was a whole hour ordeal. The room had stains on the ceiling, the siding on the bottom of the walls were falling off, and the tub was filthy. Upon further inspection we noticed that only one plug worked (which was in the bathroom) the tv worked only sometimes, only one light worked, there were exposed wires near the air conditioner, the smoke alarm wasn't on the ceiling it was just sitting on a table, the bed/pillows were awful and on the last day we found a cockroach in the shower. The next day I tried getting into my room but the key didn't work. I went to the lobby and they said that the information the booking site gave them was wrong so try checked me out (which now I'm thinking that they just took the information down wrong because I've never had a problem with the booking site). I had to call the site and resolve that problem so I could get back into the room. At that point the guy tells me that they cleaned the room and took everything out of the room which had all my clothes and everything else. After talking to the guy at the lobby several times trying to get him to find out where my stuff was because I had no clothes at all he finally was able to track it down. So after all of that, and finding a cockroach in the shower the morning we were leaving, I realize that the money that was in my shorts ($17, not much money but still) my friends gaming console, and a keychain was taken when they cleaned out the room. I didn't realize this until I was home otherwise I would have demanded everything back. Absolute worst hotel I've ever stayed in I don't know how they're in business.

I was very displease with this motel. It looked like a drug motel. People with the doors wide open and the lack of lighting. I was afraid my vehicle would be gone in the morning. I was there 10 minutes and promply checked out, wasting my money and time. I will not use Orbitz again, because of this experience. I know I made the reservation, but Orbitz should review these places before recommending them.

1208 Nashville Highway Columbia TN

Columbia Inn Extended Stay is located within a few miles (5 km) of aMuse'um Columbia Children's Museum and James K. Polk House.

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Guest reviews for Columbia Inn Extended Stay

Business (1) Friends (1)
1

worst hotel i've ever stayed in

GetawayWithFriends

I booked this hotel about 4 months in advance. I booked it because it was cheap and close to the event that I was going for. When I got there, the building that was in the picture online looked abandoned but there was a building behind it that was open. I went in and tried checking in but they said they didn't have my reservation. They then told me that it's under new management and the old management double booked everything so they didn't have a room for me. I drove from Connecticut and told them I had to have a room so they gave me one. They didn't have my full payment that I did through an online booking site so that was a whole hour ordeal. The room had stains on the ceiling, the siding on the bottom of the walls were falling off, and the tub was filthy. Upon further inspection we noticed that only one plug worked (which was in the bathroom) the tv worked only sometimes, only one light worked, there were exposed wires near the air conditioner, the smoke alarm wasn't on the ceiling it was just sitting on a table, the bed/pillows were awful and on the last day we found a cockroach in the shower. The next day I tried getting into my room but the key didn't work. I went to the lobby and they said that the information the booking site gave them was wrong so try checked me out (which now I'm thinking that they just took the information down wrong because I've never had a problem with the booking site). I had to call the site and resolve that problem so I could get back into the room. At that point the guy tells me that they cleaned the room and took everything out of the room which had all my clothes and everything else. After talking to the guy at the lobby several times trying to get him to find out where my stuff was because I had no clothes at all he finally was able to track it down. So after all of that, and finding a cockroach in the shower the morning we were leaving, I realize that the money that was in my shorts ($17, not much money but still) my friends gaming console, and a keychain was taken when they cleaned out the room. I didn't realize this until I was home otherwise I would have demanded everything back. Absolute worst hotel I've ever stayed in I don't know how they're in business.

By on Jun 11, 2014

1

very very poor

BusinessTravelers

I was very displease with this motel. It looked like a drug motel. People with the doors wide open and the lack of lighting. I was afraid my vehicle would be gone in the morning. I was there 10 minutes and promply checked out, wasting my money and time. I will not use Orbitz again, because of this experience. I know I made the reservation, but Orbitz should review these places before recommending them.

By on May 13, 2009

url importing https://www.orbitz.com/Columbia-Hotels-Columbia-Inn-Extended-Stay.h16610-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.