Security was the worst. The security guard checking ID didn’t even have a mask on and was chatting it up with every person checked through. There was ZERO social distancing and the small discs folks herd through was a packed Petrie dish. VERY BAD!!!
This hotel was very accommodating for my Husbands service dog. The hotel was very clean the hotel was very friendly staffed and they had a very nice restaurant.
Not clean, cable / internet was not working. Plumbing issues.
The restaurant stayed open late for a couple of us late arrivals. Very thoughtful.
Okay, so free complementary cookies go a long way. My room overlooked the air fans for the kitchen, so I was unable to open my window.
The hotel staff, as well as the attached restaurant, were exceptionally fruendly and professional. Very customer-service focused, but in a natural way, not forced.
Close to airport and businesses. Restaurant service was below average
Waitress at breakfast was great...friendly and helpful
Very nice room that has a lot of space. Clean and comfortable.
It was comfy, clean and updated. I didn’t give 5 stars because the cleaning staff were lack when it came to refilling our room supplies and cleaning our room. They didn’t replenish our tissue paper or Kleenex’s. We had to keep calling the front desk for items missing.
1. Front Desk Staff slow to greet guests 2. Hotel ran out of wash cloths 3. Jacuzzi Heater out of order during last summer holiday... Disappointed! 4. Hotel & Restaurant remodeled, beautiful!
Desk staff were very knowledgeable about the area.
Staff was great, my room was comfortable and clean and great view
I felt the staff at the hotel were very nice and met our needs. They were all very nice and met our expectations of what a staff would be to guests. Spent sometime touring the city, pike's peak, garden of the Gods, etc. We went to a wedding in Telluride and spent time there. Colorado has some beautiful and exciting places to see.
Nice and close to the airport. Comfortable and quiet. Will stay again!
Located in Southeast Colorado Springs, Holiday Inn Colorado Springs Airport, an IHG Hotel is 1.9 mi (3 km) from National Museum of WWII Aviation and within a 10-minute drive of World Golf and Sand Creek Golf Course. This 3-star hotel has 115 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.
Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Guests of Holiday Inn Colorado Springs Airport, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
Security was the worst. The security guard checking ID didn’t even have a mask on and was chatting it up with every person checked through. There was ZERO social distancing and the small discs folks herd through was a packed Petrie dish. VERY BAD!!!
Thank you!
Thank you for the 5 star review! Come see us again soon!
This hotel was very accommodating for my Husbands service dog. The hotel was very clean the hotel was very friendly staffed and they had a very nice restaurant.
Thank you Lisa for your 5 out of 5 review and all of your great comments. Please come see us again in the future.
Thank you for your review.
Not clean, cable / internet was not working. Plumbing issues.
Please accept my apologies for all of the issues you encountered during your stay. I hope some of the issues were resolved while you were at the property.
Thank you for your review. We hope next time you come stay with us we can change it to a 5 star stay.
The restaurant stayed open late for a couple of us late arrivals. Very thoughtful.
Thank you for choosing our hotel. I am happy to hear that JB's Burger Kitchen was able to accommodate you all. We appreciate the feedback. Have a great day.
Okay, so free complementary cookies go a long way. My room overlooked the air fans for the kitchen, so I was unable to open my window.
Thank you for your recent stay with us. Mountain view is an option we have available. We hope to see you again the next time business brings you to the area.
The hotel staff, as well as the attached restaurant, were exceptionally fruendly and professional. Very customer-service focused, but in a natural way, not forced.
Thank you for your review of the Holiday Inn Airport. We are glad that you had a pleasant stay and were able to enjoy our restaurant. We hope to see you again the next time business brings you to the area.
Cheryl, Thank you for your review, however it is a bit confusing. I think perhaps you have us mistaken for another venue or property. Possibly the airports, either DIA or Colorado Springs? We do not have security who checks ID's. All of our associates wear masks, practice social distancing and it is our slower season so our property has not been that busy. We hope that you enjoyed your stay with us and thank you for being our guest!