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Recent guest reviews

Motion detector in my bedroom. Creepy. I asked why there was one and the front desk had no answer. No remote for tv in living area. There was one for the bedroom. No local news channels except for Fox. Cold breakfast. Everywhere else I stayed offered eggs

The staff were very helpful and the room was clean.

The room was spacious and very comfortable with a kitchen we used copiously.

The man at the front desk was not ver nice. The pool was not regulated so we weren’t able to enjoy our full hour.

False advertising, the hotel was disgustingly dirty. Sheets had stains, dirty towels remained in the restroom. Hallways were dirty. Will never recommend

The gym was still open and they still did a prepackaged daily breakfast during this pandemic! Lived my stay here.

The stay was excellent and the service was great and we would love to reserve this hotel again😊❤️😇

We enjoyed everything !!!! So happy that we were able to lodge here !

I absolutely loved this Hyatt! Check in was very easy, especially for my late arrival, last minute. Staff seemed well rested and in a good mood, very helpful. My room was quite large, always makes me feel like there has been an upgrade. Large bedroom+tv with large two sink bathroom, sofa+couch+tv in separate room with kitchenette. Kitchenette fully stocked with dinnerware. Rooms are extremely clean, good if youre a bit ocd. I very much enjoyed not being bothered, no one knocking on my door, no loud noises, asking if I needed more towels, nothing. The do not disturb sign on the door did its job. The view is fantastic from hotel, well all of colorado is. Cons: The hotel road entrance is a little funky to find, I was very frustrated with it and it being dark out. There is a noisy train that seems to always be passing, can hear it on tracks. I liked it, others may not. I really dont think they salt or sand on hotel grounds in winter because I either slipped or fell every time when opening car door, I did park the side of hotel but that shouldn't matter right? Also hallways are funky, I got lost quite a few times and realizing later lobby is on 2ND floor. Got a workout & I didnt even see the gym. Overall, fantastic stay, everything was close yet quiet, oh & free breakfast!

Pet hair everywhere. We didn't expect that! Housekeeping could do a better job.

The rooms where not clean especially the bathroom and I ask for it to be cleaned and it was not

I liked the room with the kitchen it was very nice. I didnt like that the tv didnt have a good movie channel.

Good thing is that the breakfast was included. Convenient to nearby attractions. Worst part is that there is a railway line nearby and the goods trains passes 10 times and it can be clearly heard from your room. It disturbs your night. The AC is also quite noisy. The place is understaffed. Some day the housekeeping didn’t even clean the room.

Positives: The pool is nice and well maintained. Breakfast was very good with lots of good choices and staff that took pride in making good food. The location of the hotel is good including being close to garden of the gods. Negatives: Day front desk person seemed annoyed if there were questions or wanted to purchase gum or soda. He never thanked us. When we checked out, he said almost nothing. When I said “thank you” he barely said you’re welcome. He may have been annoyed since we had asked that Our room be serviced since it was missed the day prior. He said it would be but it wasn’t. Our room was only serviced once in a 4 day stay. We complained to the night front desk person and she did what she could including giving us fresh towels and taking the garbage. She was very nice considering it wasn’t her fault. One other item to keep in mind is that the hotel is close to a busy train track. Trains go through 4 times a night and while they don’t blow their horn you do still hear and feel it as it passes especially if your room is in the back as we were. This really should be disclosed as we were awakened throughout the night.

The hotel seems to have been something else prior to it being a Hyatt House as everything was painted over. The tops of all of the door jambs and the register return and air conditioning vents were all very dusty and a clogged with dirt which made our allergies go a little bit crazy. The hotel is also located beside an active railroad track that had three to four trains a night go by.

Everything fine. Loved the breakfast. Room was very nice. Had a shower.

Very nice place to stay...there was dog hair all over the our room i was not given the options to have a room the was no dog friendly

Delmonico Dr Colorado Springs CO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Rockrimmon, HYATT house Colorado Springs is 2.6 mi (4.2 km) from University of Colorado-Colorado Springs and within a 10-minute drive of other popular attractions like Pikes Peak Center. This 3-star hotel has 125 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast offered each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

All 125 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch flat-screen TVs come with DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Guests staying at HYATT house Colorado Springs enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Studio, 2 Double Beds

2 Double Beds | Sleeps 6

Guest reviews for HYATT house Colorado Springs

Everyone (34) Couples (3) Family (21)
2
Everyone

Motion detector in my bedroom. Creepy. I asked why there was one and the front desk had no answer. No remote for tv in living area. There was one for the bedroom. No local news channels except for Fox. Cold breakfast. Everywhere else I stayed offered eggs

By on Mar 27, 2021

Review comment responded on Mar 28, 2021

Thank you for your review and feedback. We apologize for the inconveniences that you experienced during your stay. The motion detector in the room is for the A/C and heating in the room. It is designed as a power saving feature by turning the system off if there is no one in the room. We are preparing to have a major renovation soon, so we hope that you'll give us another opportunity in the future to provide you with a more comfortable and satisfying stay.

4
Everyone

The staff were very helpful and the room was clean.

By on Jan 1, 2021

Review comment responded on Jan 3, 2021

Thank you for your review and feedback. We look forward to serving you again in the future.

5
Family Family

The room was spacious and very comfortable with a kitchen we used copiously.

By , from Wy on Nov 28, 2020

Review comment responded on Nov 30, 2020

Thank you for such a great review and feedback. We're glad that you enjoyed your stay with us and we look forward to serving you in the future.

4
Everyone

By on Aug 30, 2020

Review comment responded on Aug 31, 2020

Thank you for your review of our hotel. We hope that you'll give us the pleasure of serving you in the future.

4
Family with small children

The man at the front desk was not ver nice. The pool was not regulated so we weren’t able to enjoy our full hour.

By on Jul 15, 2020

Review comment responded on Sep 9, 2020

Thank you for your review. We apologize for the inconvenience and treatment that you experienced at our hotel. We have shown this to our staff for training purposes. We hope that you'll give us another opportunity in the future to provide you with a pleasant and comfortable stay.

1
Partner Couples Business Business

False advertising, the hotel was disgustingly dirty. Sheets had stains, dirty towels remained in the restroom. Hallways were dirty. Will never recommend

By , from Colorado Springs on Jul 13, 2020

Review comment responded on Sep 9, 2020

Thanks for reviewing your recent stay with us. We are sorry to hear that your stay was anything less than satisfying - the issues you expressed are clearly unacceptable. Please know that your comments have been addressed by our full team, and that we appreciate your feedback.

2
Everyone

By on Jul 11, 2020

5
Family

The gym was still open and they still did a prepackaged daily breakfast during this pandemic! Lived my stay here.

By , from NC on Apr 23, 2020

Review comment responded on May 12, 2020

Thank you so much for taking the time to review your stay. We appreciate your time with us and we hope to see you again soon.

5
Family Family

The stay was excellent and the service was great and we would love to reserve this hotel again😊❤️😇

By on Dec 27, 2019

Review comment responded on Dec 27, 2019

Thank you for such a wonderful review. We're glad that you enjoyed your stay with us and we look forward to serving you in the future.

5
Family with small children

We enjoyed everything !!!! So happy that we were able to lodge here !

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Thank you for your review. We're glad that you enjoyed your stay with us and we look forward to serving you in the future.

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