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HYATT house Colorado Springs

3.0 out of 5.0

Recent guest reviews

Had a great experience for a weeks long business trip. Comfortable bed, convenient kitchenette, great breakfast! Staff was always friendly and helpful if I ever needed anything. Housekeeping left personal notes everyday, which I thought was a very nice touch! Definitely stay here for your extended trip or vacation! ☺️

Young lady we checked in with was wonderful. Answered all questions; gave great recommendations & directions

Overall we enjoyed our stay but our room was small and the bathroom was much too small.

Awesome, really clean and looks nice. Loved the pool and jacuzzi.

The staff was very friendly and rooms were very clean. I definitely will be using your hotel again.

Great staff, good breakfast, nice room. Plenty to do in the area and very accessible to all attractions.

Late check in. Sheets wouldn't stay on the bed. Mediocre service. Bleh.

I have traveled all over the west. Most all of the motels I stayed at were around 100.00 and all of them provided a free breakfast. So this Marriott charges 142.00 a night and no free breakfast. It was a long walk to the room and not enough baggage carts for me or 5 other guests. The elevator I used had a dirty towel thrown in the corner. I used the elevator for 5 times and it was still there the dirty towel that is the next morning. I wouldn't stay at another Marriott motel again. And will tell my friends of the experience.

Great staff and pleasant stay, fresh baked cookies daily was a nice touch

Recently stayed here, had to use pull out bed, had no blanket called to get one told they had none. They brought me some rough and stiff sheet. Decided to take the duvet off the actual bed only to find it heavily covered in stains! Pulled back beds sheets and they had hair all over them, stains and dead bugs. I was mortified by this. I had 4 hours till I had to be up, so I decided not to sleep. I will never stay at this property again!

Overall, the hotel was clean and comfortable and while we didn't use them, it was nice to know we had a large refrigerator/freezer, microwave, stove, glasses/dishes, and cooking pans. Bed was also very comfortable. My only complaint was that our room faced east and there is a railroad track that runs a couple hundred feet from the hotel. It didn't bother my sleep much, but a train rolled by probably a half dozen times during the evening. If you are a light sleeper, I recommend a room on the west side.

I was in town for an overnight before a medical procedure. The hotel staff was welcoming, and I was very pleased with quality of the furnishings and amenities. My only complaint was the air temperature. I tried to adjust the setting without success, and I was cold all night. I used the blanket provided in the closet and was thankful to have a heavy coat to put on top of the blanket. I feel silly now that I didn't contact the desk for another blanket and/or temperature adjustment, but I wasn't feeling well. I will plan to stay at this hotel if I return to Colorado Springs.

Breakfast was just ok staff at breakfast not friendly

The dinner & hot breakfast were nice surprises (even had made to order omelets!). The room was roomy w/kitchenette. The only negative can't be fixed....the train right outside the window on our side. It only woke us up once but it was a negative. The staff was very friendly and helpful and the room was clean and very functional.

We had a great stay. Full size refrigerator, dishwasher, microwave. Ice maker in fridge. Good extended stay hotel. Staff was excellent!

Excellent customer service in all areas, from front desk persons,housekeepers and dining room staff...all very friendly and welcoming. Room and kitchenette very well - appointed.

We arrived late and were greeted by the front desk staff with a smile. The room was very spacious and had a fantastic view of the mountains. Would definitely stay here again.

Very warm and comfortable! The beds are very clean.

It was a nice hotel by itself but advertised it as to having a heated swimming pool and a playground. Its swimming pool was closed seeing it was a seasonal pool and the play ground well, there is not one. I am very unhappy over this.

This was a fantastic hotel for our week long stay. It was us and another couple that met there, so the location was great. Restaurants were just a short drive away. Friendly staff and the rooms had a full kitchen. We utilized the continental breakfast every day and the evening social hour was sometimes our light supper because it was hors d'oevres and soup!

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Studio, 2 Double Beds

Full 2 | Sleeps 6

Room, 1 Double Bed, Accessible, Bathtub

Full 1 | Sleeps 4

Guest reviews for HYATT house Colorado Springs

Everyone (13) Couples (12) Business (2) Family (25) Friends (1) Other (2)
5

awesome stay for a weeks long business trip!

Everyone

Had a great experience for a weeks long business trip. Comfortable bed, convenient kitchenette, great breakfast! Staff was always friendly and helpful if I ever needed anything. Housekeeping left personal notes everyday, which I thought was a very nice touch! Definitely stay here for your extended trip or vacation! ☺️

By , from Steamboat Springs, CO on Nov 17, 2017

5
Everyone

Young lady we checked in with was wonderful. Answered all questions; gave great recommendations & directions

By on Oct 28, 2017

Review comment responded on Oct 30, 2017

Thank you for your review! Glad we took good care of you

4
Everyone

Overall we enjoyed our stay but our room was small and the bathroom was much too small.

By , from Maine on Oct 9, 2017

Review comment responded on Oct 25, 2017

Alan, I am sorry that you had a small room. Not sure what room it was, but the hotel definitely has some different sized rooms. Glad that overall you were happy.

5
Everyone

Awesome, really clean and looks nice. Loved the pool and jacuzzi.

By , from springfield il on Oct 2, 2017

Review comment responded on Oct 25, 2017

Glad you got to enjoy the pool/spa, you might have been the last guests in for the year! :( Come see us again soon!

5
Everyone

The staff was very friendly and rooms were very clean. I definitely will be using your hotel again.

By , from Colorado Springs, CO on Sep 22, 2017

5

very accessible to the colorado springs area

Everyone

Great staff, good breakfast, nice room. Plenty to do in the area and very accessible to all attractions.

By , from PA on Sep 14, 2017

2

less than average

Everyone

Late check in. Sheets wouldn't stay on the bed. Mediocre service. Bleh.

By on Jul 3, 2017

3

and not even a breakfast

Everyone

I have traveled all over the west. Most all of the motels I stayed at were around 100.00 and all of them provided a free breakfast. So this Marriott charges 142.00 a night and no free breakfast. It was a long walk to the room and not enough baggage carts for me or 5 other guests. The elevator I used had a dirty towel thrown in the corner. I used the elevator for 5 times and it was still there the dirty towel that is the next morning. I wouldn't stay at another Marriott motel again. And will tell my friends of the experience.

By , from ft. collins on Jun 3, 2017

5
Everyone

Great staff and pleasant stay, fresh baked cookies daily was a nice touch

By on Apr 10, 2017

1

looks nice in the lobby but the rooms aren't clean

Everyone
Hair on sheets Stains on pillows Long hair on pillow

Recently stayed here, had to use pull out bed, had no blanket called to get one told they had none. They brought me some rough and stiff sheet. Decided to take the duvet off the actual bed only to find it heavily covered in stains! Pulled back beds sheets and they had hair all over them, stains and dead bugs. I was mortified by this. I had 4 hours till I had to be up, so I decided not to sleep. I will never stay at this property again!

By , from dallas, texas on Jul 1, 2016