Mercure Hotel Köln Belfortstraße

4.0 star property
Hotel with a full-service spa, near Cologne Cable Car

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Photo gallery for Mercure Hotel Köln Belfortstraße

Daily buffet breakfast (EUR 25 per person)
Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Front of property - evening/night
Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Belfortstrasse 9, Cologne, NW, 50668
  • Place, Cologne Zoo
    ‪11 min walk‬
  • Place, Musical Dome
    ‪15 min walk‬
  • Place, Cologne Cathedral
    ‪18 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬

Room options

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Annex Building

8.4 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Twin Bed, Annex Building

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Apartment, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Cologne

Located in Innenstadt, Mercure Hotel Köln Belfortstraße is a leisurely stroll from popular sights such as Cologne Cable Car and Cologne Zoo. This 128-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Cologne Zoo - 11 min walk - 0.6 miles
  • Cologne Cable Car - 11 min walk - 0.6 miles
  • Musical Dome - 15 min walk - 0.8 miles
  • Cologne Cathedral - 18 min walk - 1.0 mile
  • Hohenzollern Bridge - 19 min walk - 1.0 mile

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Max Stark - ‬5 min walk
  • ‪Curios - ‬5 min walk
  • ‪Café Weissenburg - ‬5 min walk
  • ‪Toddy Tapper - ‬6 min walk
  • ‪Winebank Köln - ‬4 min walk

About this property

Mercure Hotel Köln Belfortstraße

Hotel with a full-service spa, near Cologne Cable Car
At Mercure Hotel Köln Belfortstraße, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 24 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a 24-hour business center, and a terrace.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 24 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2015
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 22 2025 to December 28 2025 (dates subject to change).
The property is closed between December 22 and December 28.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 17.85 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 17.85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night
  • Spa fee: EUR 4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

Is a free cancellation option available at Mercure Hotel Köln Belfortstraße?

Mercure Hotel Köln Belfortstraße offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see close to Mercure Hotel Köln Belfortstraße?

This hotel is situated in Innenstadt within a 10-minute walk of Rhine, Eigelstein Torburg, and Lentpark. You'll also find Cologne Cathedral and LANXESS Arena within a short drive.

Is parking available on site at Mercure Hotel Köln Belfortstraße?

Yes, parking is offered for EUR 24 per day. Though parking is limited, accessible parking is also available.

Is a spa located at Mercure Hotel Köln Belfortstraße?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Hotel Köln Belfortstraße have a casino at the property?

No, Mercure Hotel Köln Belfortstraße doesn't have a casino.

Is there an indoor pool at Mercure Hotel Köln Belfortstraße?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Mercure Hotel Köln Belfortstraße?

Couples staying at this hotel will appreciate amenities like a comfy mattress and free Internet access as well as an indoor pool.

Are there hot tubs at Mercure Hotel Köln Belfortstraße?

No, there isn't a spa tub at this hotel.

Does Mercure Hotel Köln Belfortstraße have a restaurant with a breakfast menu?

Mercure Hotel Köln Belfortstraße offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Mercure Hotel Köln Belfortstraße allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Hotel Köln Belfortstraße for a fee of EUR 17.85 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Hotel Köln Belfortstraße?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Hotel Köln Belfortstraße?

The closest major airport to Mercure Hotel Köln Belfortstraße is Cologne - Bonn Airport (CGN), which is 10.1 mi away (14 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.1 mi away.

Are there rooms with balconies at Mercure Hotel Köln Belfortstraße?

No, there aren't any guestrooms with balconies at Mercure Hotel Köln Belfortstraße.

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 234 out of 688 reviews
Rating 8 - Good. 286 out of 688 reviews
Rating 6 - Okay. 115 out of 688 reviews
Rating 4 - Poor. 39 out of 688 reviews
Rating 2 - Terrible. 14 out of 688 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and only about 15-20 minutes walk from Köln city centre, so quieter
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football trip

Hotel was a good 15/30 minute walk from the Old Town. Swimming pool was good, but unheard. There was no housekeeping during our three days there but that was not a problem
Stayed 3 nights in Sep 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, and check in was smooth. I like that filtered water was available with refillable bottles able to be taken to rooms. Breakfast was a little disappointing with the scrambled eggs being overcooked on both days. Overall satisfactory for where i needed to go to during the trip
Stayed 2 nights in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Koln stop.

Great breakfast each morning. Our apartment was great.
Stayed 3 nights in Aug 2025

6/10 Okay

Julian-Christopher

Traveled with partner
Disliked: Cleanliness
Okay, bisschen staubig, teilweise in die Jahre gekommen, teilweise erneuert.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Wonderful room with loads of space and very comfortable beds. The breakfast was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

James, Charlottesville

Stayed 1 night in Jul 2025

10/10 Excellent

CHARLES

Stayed 4 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Peter, Boston

Stayed 2 nights in Jun 2025

10/10 Excellent

Peter, Boston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in quiet neighborhood. Convenient for us to visit our daughter who lives nearby. Good value for money.
Stayed 2 nights in Jun 2025

8/10 Good

Lori, Calgary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and the desk staff were polite and friendly. Would be nice if there was an alternative blanket to the duvet as my husband found the duvet to be too warm.
Stayed 2 nights in May 2025

10/10 Excellent

john

Stayed 10 nights in Mar 2025

8/10 Good

Sébastien

Stayed 2 nights in May 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 6 nights in Feb 2025

10/10 Excellent

Natalia

Stayed 1 night in Feb 2025

8/10 Good

Bev

Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Stayed 3 nights in Jan 2025

8/10 Good

Padmanabha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

6/10 Okay

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Johannah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024