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Dorint Hotel am Heumarkt Köln

5.0 out of 5.0

Recent guest reviews

Stayed here for two nights whilst attending an exhibition. I had some difficulty finding the hotel ( driving) as several roads in the area had been closed due to a local event. Once found , underground parking is available. Check in was easy although I had to wait a while due to large amounts of check ins. Room was nice , clean and reasonable size. Bar service was very very slow. Breakfast was good. i would stay again

Spent two nights at Dorint. Nicely placed, in walking distance from Dom and all Cologne landmarks, including shopping malls. Beautiful spacious room, with street view, quiet though thanks to special windows Descent bathroom with bath tub and shower. Pleasant surprise the iron board and iron to freshen up your suit taken out of the suitcase. Note that if you ask for laundry service it will take at least 24 hours. Detail to underline the shoe shine sponge: useful especially when the weather is rainy. Not really appreciated all tv channels exclusively in german; could have a couple of english options at least news channels Still wondering why they had two single duvets in a double bed instead of one double, bit anyway! Rich and delicious breakfast is really to highlight: live eggs station, pastry corner, cheese, sausages and charcuterie, freshly squeezed orange juice and a good choice of coffees made it perfect. Well, of you care about your sugar input and diet note that they only serve white sugar, no stevia, aspartame, or brown sugar. Staff is extremely kind and helpful, asked them for an umbrella, it arrived immediately, asked them for nice restaurants, all three options suggested were fantastic. An unpleasant detail to note: they have not replaced the mint box offered and used by the previous customer, and some of the towels did not really smell clean (sic). Overall, a good choice in Cologne, will revisit.

Nice hotel in good location in central Cologne. Comfortable rooms and good breakfast. Nice view of the cathedral from the lift. I would highly recommend this hotel for business or leisure trip to Cologne

This is the hotel I stay at every time I visit Cologne. It has a great central location, and is handy for the Christmas markets and wine festival as well. The rooms are spacious and exceptionally soundproofed - you never even hear anyone in the corridor, even if your room is near the lift. You get a separate shower and bath, and a spacious sink area with plenty of shelving for cosmetics, etc. It's also good that the rooms have windows you can open, because no matter how good the air con is, it's always nice to have fresh air. The breakfast here is always well-stocked, and the buffet style means you can help yourself and it's great. There are a couple of coffee machines offering every type of coffee you could possibly want. Harry's New York Bar is also great to visit for cocktails, and they often have live music on in there which attracts a lot of locals as well as hotel guests. There is a Hard Rock Café in the same building complex as the hotel, as well as many cafés and bars in Heumarkt (about a 3 minute walk away). Top tip: If you arrive into Cologne's main station, take the underground to the hotel (number 5 line, Am Heumarkt). It is only 2 stops and takes less than 5 minutes and it brings you out RIGHT outside the front of the hotel. It costs a lot less than a taxi - more money for beer and cocktails!

I have been to this place when it was managed by another hotel chain and I can say that little or almost nothing changed since then, stiil it is in good conditions , The hotel enjoys a great location with public transports pratically at its door, and several attractions at walking distance. Reception and check in was done in an quick and efficient way and , of all the areas of the hotels , this is their strongest part. Rooms are rightly sized , with confortable beds and good equipment , still they can be a litttle noisy due to traffic and trams. There is no toiletries and the towels are embarassing for such level and price of hotel , I spent four days and got one botte of water, that once empty was never replaced....... Safety box in my room was out of order. Hotel structure os of 5 stars , the accessories services of three stars Very convenient if you are attending fairs as it is just two stops from fairground .

Worst experience I ever made in a hotel. Mice overall, poor and rude service. When we brought the circumstances to the attention of the management they suggested us to leave if we´re not happy. Of course without getting our prepaid money back. Resumes : Dirty, rude and greedy.

Stayed there over the final 4 handball competition and overall the stay was great. The room was not too big but nice. The bar at the hotel gets quite loud and fun during weekends. We have already bookked this hotel for the next final four. Thank you Dorint

I stayed here with a friend on New Years Eve 2017, and whilst this hotel is nice, it wasn't worth the price we paid, or the 5* rating. I found it more like a pleasant 4*. The pool area is completely separate to the hotel and is charged extra. The rooms were nice but nothing special. I'd advise checking around for a better place unless the Price is good. The staff however were faultless, very helpful and friendly.

We stayed at the Dorint am Heumarkt hotel between 16th and 19th December. It was a wonderful hotel, ideally located for the Christmas markets. The hotel was clean, the room was confortable and the breakfast was superb.

Must be careful in reading the small prints - you are only paying for one guest. A second person would incur more fees - gym and pool are not inclusive in fees. Need to pay for entry I didn't notice this when booking and wouldn't have booked if I had known. Pros: - centrally located - near cathedral and all five Christmas markets - has business centre with printing abilities if you need. (Tho only two pc and only one works) Cons: 1. Bed is smaller than queen size 2. Pillows are way too soft 3. Too many small prints as mentioned above 4. Check in was slow even tho I checked in later in the evening. Must have taken at least 20-30 min and they weren't sure about my booking initially 5. Everything is old. Don't even have caller id for their phones so they don't know which room is calling. Morning call is manual- some may see this as personal but I just find it amusing for a huge hotel like this not to have automated system. It wasn't like the operator was sweet and cheerful in the morning call, it was just a cold voice, so why not automate it.

Pipinstrasse 1 Cologne NW

Hotel highlights

  • Walking distance to Wallraf-Richartz-Museum and City Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Altstadt-Nord, Dorint Hotel am Heumarkt Köln is within a 5-minute walk of Wallraf-Richartz-Museum and within 15 minutes of other popular attractions like City Hall. This 5-star hotel welcomes guests with 262 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Cologne and also a short walk from Alter Markt and Romano-Germanic Museum.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Dorint Hotel am Heumarkt Köln's 262 air-conditioned rooms provide minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Phones, ironing boards, and desks are also standard.


Property features

At Dorint Hotel am Heumarkt Köln, guests enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is EUR 27 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Comfort Room

King 1 | Twin 2 | Sleeps 2

Superior Room

King 1 | Twin 2 | Sleeps 3

Standard Room

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 858 reviews