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Excelsior Hotel Ernst am Dom

5.0 star property
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Front of property
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪1 min walk‬
  • Place, Old Market
    ‪4 min walk‬
  • Place, Musical Dome
    ‪5 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪20 min drive‬
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, free minibar, in-room safe, individually decorated

Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, free minibar, in-room safe, individually decorated

Executive Suite

  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room (Grand)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (Cathedral View)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand) | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room (Grand)

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, free minibar, in-room safe, individually decorated

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, free minibar, in-room safe, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Excelsior)

Suite (Excelsior) | Premium bedding, free minibar, in-room safe, individually decorated

Suite (Excelsior)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cologne

Located in Innenstadt, Excelsior Hotel Ernst am Dom is adjacent to Cologne Cathedral and within a 5-minute walk of other popular sights like Musical Dome. This 133-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Cologne Cathedral - 1 min walk - 0.1 miles
  • Museum Ludwig - 3 min walk - 0.2 miles
  • Old Market - 4 min walk - 0.3 miles
  • Musical Dome - 5 min walk - 0.3 miles
  • Hay Market - 7 min walk - 0.4 miles

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 2 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 5 min walk
  • Cologne - Bonn Airport (CGN) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Café Reichard - ‬1 min walk
  • ‪Coffee Fellows - ‬4 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Excelsior Hotel Ernst am Dom offers a gym, a sauna, and free WiFi in public areas. Parking is EUR 29 per day (EUR 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 65.00 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, tablet computers, and sitting areas are other standard amenities.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 120.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Frequently asked questions

Are free cancellation options available at Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on Apr 12, 2026 start from $326, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Excelsior Hotel Ernst am Dom?

This hotel is situated in Innenstadt within a 10-minute walk of Cologne Cathedral and Musical Dome. You'll also find Old Market and Rhine less than a mile away.

Is there parking available at Excelsior Hotel Ernst am Dom?

Yes, valet parking is offered for EUR 29 per day and self parking is available for EUR 29 per day.

Are there luxury amenities available at Excelsior Hotel Ernst am Dom?

Yes, guests can indulge in luxuries such as a steam room, a Michelin star restaurant, and champagne service at this hotel.

Does Excelsior Hotel Ernst am Dom include a casino at the property?

No, Excelsior Hotel Ernst am Dom doesn't have a casino.

Is there an indoor pool at Excelsior Hotel Ernst am Dom?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Excelsior Hotel Ernst am Dom?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as a Michelin star restaurant.

Does Excelsior Hotel Ernst am Dom have a hot tub?

No, but this hotel does have a steam room.

Does Excelsior Hotel Ernst am Dom have a restaurant that serves breakfast?

Yes, Excelsior Hotel Ernst am Dom has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Excelsior Hotel Ernst am Dom allow pets to stay for free?

Although they can't stay for free, pets are welcome at Excelsior Hotel Ernst am Dom for a fee of EUR 30 per pet, per night. The property also provides food and water bowls.

Does Excelsior Hotel Ernst am Dom have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to Excelsior Hotel Ernst am Dom?

The closest major airport to Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN), which is 9.6 mi away (23 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.7 mi away.

Are there rooms with balconies at Excelsior Hotel Ernst am Dom?

No, you won't find guestrooms with balconies at Excelsior Hotel Ernst am Dom.

Does Excelsior Hotel Ernst am Dom host weddings?

There are wedding services available at Excelsior Hotel Ernst am Dom if that's in your vacation plans.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 820 out of 1000 reviews
Rating 8 - Good. 135 out of 1000 reviews
Rating 6 - Okay. 21 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Leeora

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Stayed 4 nights in Dec 2025

10/10 Excellent

Illian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
Stayed 3 nights in Dec 2025

6/10 Okay

David, Charlotte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suddhasil

Liked: Cleanliness, amenities, property conditions & facilities
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

gena

Liked: Cleanliness, staff & service, amenities
The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca, Double Oak

Beautiful hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great service! Will stay again!!
Location is great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

10/10 Excellent

netanel

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

Jayne

Business traveler
Liked: Cleanliness, staff & service, amenities
Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur, MISSOULA

Liked: Cleanliness, property conditions & facilities
Incredible location … an amazing hotel with phenomenal service!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, BHOPAL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, it’s my second time I love it
Stayed 3 nights in Oct 2025

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Chig Wee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and breakfast is great, so is the service overall
Stayed 2 nights in Sep 2025

4/10 Poor

Jason, Granger

Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are super comfortable. Excellent location.
Stayed 1 night in Sep 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect distance to the legendary Cologne Cathedral
Stayed 4 nights in Aug 2025

10/10 Excellent

Johan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were superb. Welcoming, efficient and nothing too much trouble.
Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Traveled with family
Liked: Amenities
Very attentive staff
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Stayed 1 night in Jul 2025

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