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Recent guest reviews

Nice hotel, great staff, close to everything. Beautiful view of the Cathedral!

This hotel was right next to the train station which was fantastic and you could walk everywhere. If I go to Cologne again this would be the hotel I would stay at again.

The best hotel experience I have had in a long, long time.

My deluxe room was great....too bad it does not have jacuzzi in the deluxe rooms included, but other than that everything was perfect!

Of course, price increase compared to off peak is kind of gouging, and they do not even increase the staff for room service. That leads to unbearable waits to get breakfast or anything else delivered to the room.

I highly recommand this hotel The only thinks I dont like Airconditions not that cold No free wifi Staff very freindly Location is the best Rooms I got superior room it's specious with seating area with its own TV

While we were in Cologne for a few days, the stay could not have been any better at the Excelsior. The staff and location were ideal, while the room was magnificent! Only negative was the cost of the internet -- over 20 Euros per day.

5-star service and great locations. Plumbing needs updating and the fitness center was not 5-star quality. Perfect location! The staff; however, more than made up for it. I would stay here again.

Trankgasse 1-5 / Domplatz Cologne NW

Hotel highlights

  • Walking distance to Cologne Cathedral and Museum Ludwig
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Innenstadt, Excelsior Hotel Ernst am Dom is adjacent to Cologne Cathedral and within a 10-minute walk of other popular attractions like Museum Ludwig. This 137-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a fitness center.


Dining

Enjoy dining at Hanse Stube, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 137 soundproofed accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, tablet computers, and free newspapers.


Property features

Guests of Excelsior Hotel Ernst am Dom enjoy a fitness center, free WiFi in public areas, and a business center. Parking is EUR 29 per day (EUR 29 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 65.00 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.

Room options

Suite (Cathedral View)

1 Double Bed | Sleeps 2

Deluxe Room, 1 Double Bed (Grand)

1 Double Bed | Sleeps 2

Suite (Excelsior)

1 King Bed | Sleeps 2

Grand Superior Room, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Excelsior Hotel Ernst am Dom

Everyone (4) Business (2) Family (1) Other (1)
5
Everyone

Nice hotel, great staff, close to everything. Beautiful view of the Cathedral!

By , from Colorado Springs, CO on Oct 1, 2018

Review comment responded on Oct 2, 2018

Dear Dawn, thank you very much for choosing the Excelsior Hotel Ernst in Cologne. We are indeed very fortunate with our location and are very proud of combining modern features with classic, elegant style. With great pleasure we have shared your feedback with the entire team. On behalf of the entire team we do hope that we will be able to welcome you again in the future. Kind regards, Henning Matthiesen Managing Director

4
Everyone

This hotel was right next to the train station which was fantastic and you could walk everywhere. If I go to Cologne again this would be the hotel I would stay at again.

By , from Denver on Jul 12, 2018

Review comment responded on Jul 12, 2018

Dear Denver, thank you very much for staying at the Excelsior Hotel Ernst during your last visit to Cologne. We are indeed very fortunate with our location right in the heart of the city center. We always strive to create individual moments for our guests and are delighted that you had such a pleasant stay with us. We do look forward to welcome you again in the not too distant future. Yours, Henning Matthiesen Managing Director

5

perfect

Everyone

The best hotel experience I have had in a long, long time.

By , from Idaho on May 22, 2017

Review comment responded on Jun 15, 2017

Dear cb, Thank you very much for staying with us and we hope you had a safe journey back home. We are delighted about your positive feedback as this is a wonderful motivation to the entire team. We hope to welcome you back in Cologne very soon and remain With best regards, Excelsior Hotel Ernst

5

great hotel,great stuff and great location!

Everyone

My deluxe room was great....too bad it does not have jacuzzi in the deluxe rooms included, but other than that everything was perfect!

By on May 16, 2017

Review comment responded on Jun 15, 2017

Dear Guest, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Orbitz. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very soon and remain With best regards, Excelsior Hotel Ernst

4

convention season

Business

Of course, price increase compared to off peak is kind of gouging, and they do not even increase the staff for room service. That leads to unbearable waits to get breakfast or anything else delivered to the room.

By on Mar 16, 2015

5

the best in the best location

Family

I highly recommand this hotel The only thinks I dont like Airconditions not that cold No free wifi Staff very freindly Location is the best Rooms I got superior room it's specious with seating area with its own TV

By on Aug 3, 2014

5

excellent service, location and friendly staff...

Business

While we were in Cologne for a few days, the stay could not have been any better at the Excelsior. The staff and location were ideal, while the room was magnificent! Only negative was the cost of the internet -- over 20 Euros per day.

By on Aug 1, 2014

4

nice hotel

Other

5-star service and great locations. Plumbing needs updating and the fitness center was not 5-star quality. Perfect location! The staff; however, more than made up for it. I would stay here again.

By on Aug 23, 2012

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