CityMax am Dom

3.5 star property
Hotel with a bar, a quick walk to Cologne Cathedral

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Photo gallery for CityMax am Dom

Daily buffet breakfast (EUR 7.5 per person)
Reception
32-inch LCD TV with satellite channels, TV
32-inch LCD TV with satellite channels, TV
1 bedroom, in-room safe, desk, laptop workspace

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ursulastraße 4 - 8, Cologne, NRW, 50668
  • Cologne Cathedral
    ‪6 min walk‬
  • Cologne Trade Fair Grounds
    ‪4 min drive‬
  • LANXESS Arena
    ‪5 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

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Room options

Deluxe Studio Suite

  • 807 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Penthouse

  • 915 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Cologne

Located in Old Town Cologne, CityMax am Dom is a leisurely stroll from popular sights such as Cologne Cathedral and Romano-Germanic Museum. This 36-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services.

What's nearby

  • Cologne Cathedral - 6 min walk - 0.3 miles
  • Old Market - 9 min walk - 0.5 miles
  • City Hall - 10 min walk - 0.6 miles
  • Cologne Trade Fair Grounds - 4 min drive - 1.9 miles
  • LANXESS Arena - 5 min drive - 2.1 miles

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 7 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 9 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Hussel - ‬6 min walk
  • ‪DB Lounge - ‬7 min walk
  • ‪Yormas - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬7 min walk

About this property

CityMax am Dom

Hotel with a bar, a quick walk to Cologne Cathedral
Guests of CityMax am Dom have access to free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with tours or tickets, access to locker space, and luggage storage.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and safes are also available.

Languages

English, French, German, Italian, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Nearby parking fee: EUR 18 per day (262 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

CityMax am Dom Hotel
CityMax am Dom Cologne
CityMax am Dom Hotel Cologne

Frequently asked questions

What can I see within easy reach of CityMax am Dom?

This hotel is situated in Old Town Cologne within a 10-minute walk of Cologne Cathedral and Musical Dome. You'll also find Chocolate Museum and LANXESS Arena within a short drive.

Is parking available on site at CityMax am Dom?

No, there isn't parking available at the hotel.

Does CityMax am Dom include a casino?

No, CityMax am Dom doesn't have a casino.

Is there an indoor pool at CityMax am Dom?

No, there is no indoor pool at this hotel.

Is CityMax am Dom a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar and concierge services plus some guestrooms include city views.

Are there hot tubs at CityMax am Dom?

No, this hotel doesn't have a spa tub.

Does CityMax am Dom have a restaurant with a breakfast menu?

CityMax am Dom offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does CityMax am Dom allow pets to stay for free?

No, pets aren't allowed at CityMax am Dom.

Does CityMax am Dom have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from CityMax am Dom?

The closest major airport to CityMax am Dom is Cologne - Bonn Airport (CGN), which is 9.7 mi away (14 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.5 mi away.

Can I book a room with a balcony at CityMax am Dom?

No, there aren't any guestrooms with balconies at CityMax am Dom.

CityMax am Dom Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 129 reviews
Rating 8 - Good. 52 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 6 out of 129 reviews
Rating 2 - Terrible. 14 out of 129 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Lindsey

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David, Portsmouth, UK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, budget hotel. Friendly staff. Room small with minimum facilities but OK
Stayed 1 night in Feb 2020

10/10 Excellent

Caren, Niceville, Florida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and helpful...even after we had checked out!
Stayed 1 night in Feb 2020

2/10 Terrible

Mohammad, Lebanon

Traveled with group
I arrived at around 11:00 PM to check in for my room, I entered the reception area and there was no one there. I rang the bell on the desk, I called the hotel phone number, The phone was ringing infront of me but there was no one on the desk to answer. I stayed on this for more than 15 minutes, the room keys were all hung infront of me, I (or anyone else) could simply take any key and get into any room. After 15 minutes a man came, I asked him that I don’t want the room anymore because I don’t feel safe if he leaves the reception and the room keys infront of everyone. He called his manager to talk to us since he doesn’t even understand english, the manager asked me to leave the hotel. I asked expedia to refund but they didn’t, since they need to get the hotel approvement but the receptionist couldn’t communicate In English with them, I was lucky enough to have a friend with me who speaks German (we have recorded the whole conversation with the receptionist) I ended up booking a room in another hotel and paid twice for the same night. Until now I was not refunded my money back.
Stayed 1 night in Jan 2020

10/10 Excellent

Mozibur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Amazing service just a small thing eg: allergy but good service
Stayed 1 night in Jan 2020

2/10 Terrible

HL, USA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware of bed bugs at this hotel and be ready to deal with unresponsive manager! My family stayed this hotel for 2 nights right before Christmas and all of us got loads of bites during our stay. At first night, we were not sure about what those bites are and we started the research. After the 2nd night, we got a lot more bites and got up during the middle of the nights and found multiple bed bugs on the beds. We mentioned this to the one of the staff and he assured us that the manager would refund our entire costs because of the experiences. Then nightmare started. I didn’t hear anyone so I started sending emails and called the hotels at least every other days. In the very beginning, the manager said due to holidays and international bank bank transactions, he will need couple days to refund the money. Then he stopped responding emails and not picking up the phone anymore. I have all the email threads and pictures as proof and I am asking Expedia to investigate this hotel and let other guests know the condition of the hotel. Please avoid this hotel if you could!
Stayed 2 nights in Dec 2019

8/10 Good

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very clean, warm and central. Next to central station but you can’t hear road or trains as the double glazing windows are superb! Lovely reception staff, excellent new beds. 1st floor new, rest being renovated however showers, TV and safe was all very good. Hair & body wash was very nice & my hair was conditioned too. Other guests could be heard but no one was noisy so slept like a log in complete silence. Huge windows and really warm for January weather. Staff reception and management were wonderful. Worth the 3 stars!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a great location to all of Cologne’s sights and the staff was excellent.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Great service, very friendly and thoughtful staff. Easy check in to boot. The location is good if you want to be somewhat close to the Cathedral, Christmas Markets and the Ursula church but it is not in the nicest area. The property itself is dated but the rooms are not uncomfortable.
Stayed 2 nights in Dec 2019

8/10 Good

Filmer, Manila, Philippines

Traveled with group
Liked: Cleanliness, staff & service
Close to the train station. Good breakfast. The young male receptionist was very friendly and helpful. Small lift.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm & Welcoming Staff! Recommended!

We booked to stay at the CityMax last minute, after a long early morning journey we just wanted to sit down. The hotel receptionist couldn't of been more welcoming, although the check in time wasn't for another 2 hours they invited us to sit in the comfy bar area until the room was ready and allowed an early check in! The room was clean, the bed was comfy. The shower had great pressure and temperature (unlike some other places we've stayed). All in all it was a great stay, mostly because of the warm and welcoming staff!
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Close to Cologne Bahnhoff but it is old and outdated. Linen was dusty upon laying on the bed. Shower curtains were moldy and after taking a shower, it's wet all over the floor. Price was too much for a below budget hotel. Staff were friendly. Check-in and check-out were quick.
Stayed 2 nights in Dec 2019

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price and location. We were a family of 4 and it was nice. It is a typical European hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Hotel is in very nice location very close to the city center, the stuff are very friendly. Highly recommended
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities
room was the size of a closet sitting on the toilet was not comfortable as my legs had to be squeezed under the corner sink wifi not working finally got into wifi at 230 am when using the “vip” wifi and figuring out the password
Stayed 1 night in Nov 2019

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

MD SHOWKOT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Log

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

clean room, central location, good value for money

Central location,clean, good shower and toilet, good size room for solo female traveller. Hotel located near other hotel chains such as Hilton, I feel very safe walking around the area. 6-7min walk to cathedral and cologne centre station. Great value for money. Only downside is bed too soft
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception vcccvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbb
Stayed 1 night in Nov 2019

10/10 Excellent

SimonaM, Bucharest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for solo travel. Very clean and cute, staff is helpful. Super close to the main station and the Dome. Definitely worth it
Stayed 1 night in Oct 2019