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Best Western Plus Hotel Köln City

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Photo gallery for Best Western Plus Hotel Köln City

An outdoor patio area with tables and chairs, umbrellas, and a view of the city skyline at dusk.
A conference room with a large screen, multiple tables, chairs, and a projector.
A hotel room with a double bed, wooden headboard, bedside tables, a flat-screen TV, and a small desk with a lamp.
A modern living room with a grey sofa, striped pillows, a small round table with a lamp, and a wooden accent wall.
A modern kitchen area with a central island stocked with various food items and condiments.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Innere Kanalstr. 15, Cologne, NW, 50823
  • Place, University of Cologne
    ‪9 min walk‬
  • Place, Friesenplatz
    ‪18 min walk‬
  • Place, Neumarkt
    ‪3 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for 2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

A hotel room with a large bed, a desk with a chair, a television, and a lamp.

2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Single Beds, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

2 Single Beds, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, bedside tables, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, lamp, and a television.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a wooden headboard, two bedside lamps, and a neatly made bed with white linens.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a lamp, and a window with curtains.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

A hotel room with a bed, a chair, a lamp, and a view of the outdoors.

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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8.8 out of 10, Excellent, 115 reviews
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About the neighborhood

Cologne

Located in Ehrenfeld, Best Western Plus Hotel Köln City is within a few miles (5 km) of popular sights such as RheinEnergieStadion and Cologne Zoo. This 4.5-star hotel has 205 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Melaten-Friedhof - 6 min walk - 0.4 miles
  • University of Cologne - 9 min walk - 0.5 miles
  • Friesenplatz - 18 min walk - 1.0 mile
  • MediaPark - 19 min walk - 1.1 miles
  • Neumarkt - 3 min drive - 1.3 miles

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪Chennai Chef Grand - ‬3 min walk
  • ‪cafecafe - ‬10 min walk
  • ‪Maria Eetcafe - ‬14 min walk
  • ‪Pizzeria Pinocchio - ‬12 min walk

About this property

Best Western Plus Hotel Köln City

Guests staying at Best Western Plus Hotel Köln City enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
Guests can expect free WiFi and 131-cm flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Tablet computers, sitting areas, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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  • Free WiFi
  • Breakfast available
  • Parking available
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The price is $87
Oct 11 - Oct 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with satellite premium channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West

Köln Park Inn Radisson

Park Inn Radisson Köln City West Cologne

Park Inn Radisson Köln City West Hotel Cologne

Radisson City West Köln

Radisson Köln City West

Radisson Köln West

Radisson Park Inn Köln

Park Inn Radisson Köln City West Hotel

Park Inn Radisson Köln City West

Best Plus Koln City Cologne

Park Inn by Radisson Köln City West

Best Western Plus Hotel Köln City Hotel

Best Western Plus Hotel Köln City Cologne

Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

What's there to do within easy reach of Best Western Plus Hotel Köln City?

This hotel is situated in Ehrenfeld within a 10-minute walk of Melaten-Friedhof and Museum of East Asian Art. You'll also find Cologne Cathedral and LANXESS Arena within a short drive.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on Oct 11, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Best Western Plus Hotel Köln City?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Best Western Plus Hotel Köln City include a casino at the property?

No, Best Western Plus Hotel Köln City doesn't have a casino.

Is there an indoor pool at Best Western Plus Hotel Köln City?

No, there is no indoor pool at this hotel.

Does Best Western Plus Hotel Köln City feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Hotel Köln City serves buffet breakfast for a surcharge each morning at Tri Forum.

Does Best Western Plus Hotel Köln City allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Plus Hotel Köln City for a fee of EUR 10 per pet, per day.

How far is the airport from Best Western Plus Hotel Köln City?

The closest major airport to Best Western Plus Hotel Köln City is Cologne - Bonn Airport (CGN), which is 10.5 mi away (22 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 24.4 mi away.

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1011 reviews
Rating 8 - Good. 406 out of 1011 reviews
Rating 6 - Okay. 113 out of 1011 reviews
Rating 4 - Poor. 26 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok,the staff are nice,the room is clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & easy to check in, parking is very convenient but can have hidden fees
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place was wonderful to stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Crew was helpful. Location was good. Carpark is expensive.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room clean Staff polite
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great facilities and staff. Unfortunately got room by lift which made a noise that was very annoying.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

mackenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very convenient, close to the park where you can go for running . Safe area
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Ditte Wozniak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Big rooms, Nice and clean
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Yashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ardra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Uli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities
okay
Stayed 1 night in Mar 2026