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CityClass Hotel am Heumarkt

3.5 star property
Hotel with a sauna, 6-minute walk to Cologne Philharmonic

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Photo gallery for CityClass Hotel am Heumarkt

Meeting facility
Lobby sitting area
Reception
Hallway
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Place, Chocolate Museum
    ‪7 min walk‬
  • Place, Cologne Cathedral
    ‪7 min walk‬
  • Place, Musical Dome
    ‪9 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

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About the neighborhood

Cologne

Located in Old Town Cologne, CityClass Hotel am Heumarkt is within a 10-minute walk of popular sights such as Cologne Philharmonic and Museum Ludwig. This 53-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hay Market - 1 min walk - 0.1 miles
  • Old Market - 1 min walk - 0.1 miles
  • Chocolate Museum - 7 min walk - 0.4 miles
  • Cologne Cathedral - 7 min walk - 0.4 miles
  • Musical Dome - 9 min walk - 0.5 miles

Getting around

  • Heumarkt U-Bahn - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 10 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Augustiner Bräu - ‬1 min walk
  • ‪Die Ex Vertretung - ‬2 min walk
  • ‪Gilden im Zims - ‬2 min walk
  • ‪Ristorante Mama Leone - ‬1 min walk
  • ‪Sünner im Walfisch - ‬1 min walk

About this property

CityClass Hotel am Heumarkt

Hotel with a sauna, 6-minute walk to Cologne Philharmonic
Guests of CityClass Hotel am Heumarkt enjoy a sauna, free WiFi in public areas, and coffee in a common area. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a meeting room, free newspapers, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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CityClass Hotel am Dom
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$101 nightly
The price is $114
Dec 24 - Dec 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 19 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

Frequently asked questions

Are free cancellation options available at CityClass Hotel am Heumarkt?

CityClass Hotel am Heumarkt provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at CityClass Hotel am Heumarkt?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at CityClass Hotel am Heumarkt on Dec 24, 2025 start from $91.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around CityClass Hotel am Heumarkt?

This hotel is situated in Old Town Cologne, just steps from Hay Market and Old Market, and within a short walk of Cologne Philharmonic. You'll also find Cologne Cathedral and LANXESS Arena within a short drive.

Is parking available on site at CityClass Hotel am Heumarkt?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 19.20 per day (discounts available).

Does CityClass Hotel am Heumarkt have a casino?

No, CityClass Hotel am Heumarkt doesn't have a casino.

Is there an indoor pool at CityClass Hotel am Heumarkt?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at CityClass Hotel am Heumarkt?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Are there hot tubs at CityClass Hotel am Heumarkt?

No, but this hotel does have a steam room.

Does CityClass Hotel am Heumarkt feature a restaurant that includes a breakfast menu?

Yes, CityClass Hotel am Heumarkt serves buffet breakfast for a surcharge each morning at Dom Lounge.

Does CityClass Hotel am Heumarkt allow pets to stay for free?

Although they can't stay for free, pets are welcome at CityClass Hotel am Heumarkt for a fee of EUR 19 per pet, per night.

Does CityClass Hotel am Heumarkt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to CityClass Hotel am Heumarkt?

The closest major airport to CityClass Hotel am Heumarkt is Cologne - Bonn Airport (CGN), which is 8.9 mi away (12 minutes by car). Another top airport is Düsseldorf Intl. Airport (DUS), which is around 25.1 mi away.

Are there rooms with balconies at CityClass Hotel am Heumarkt?

No, at CityClass Hotel am Heumarkt, there aren't any guestrooms that list a balcony.

CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 583 reviews
Rating 8 - Good. 213 out of 583 reviews
Rating 6 - Okay. 58 out of 583 reviews
Rating 4 - Poor. 25 out of 583 reviews
Rating 2 - Terrible. 10 out of 583 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tomoyo

Traveled with family
The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Stayed 1 night in Aug 2025

4/10 Poor

Sergio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was known to be broken in room and we were still put there. Moved to another room after first night. Expensive for the size and quality of room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Our room was comfortable and clean and we enjoyed our stay very much. I would definitely recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Masashi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly gentleman at the reception. Would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, hidden entrance.

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets. The room was nice, staff was helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, located in a quiet and slightly hidden square. An easy walk from the cathedral and main station
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality building and decor, great location and very reasonable price. Recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Prasad

Stayed 1 night in Jul 2025

4/10 Poor

Dina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I rarely ever write bad reviews; however, in this case I feel that it is warranted. First the good points, the staff, specifically Kibert, Adda and Sara were all wonderful and if it were not for them , our stay would have been worse. So thank you to all of you for your excellent customer service. The hotel is walking distance to the Plaza which is full of restaurants and bustle. A short walking distance from the Rhine River This hotel is quaint and has a nice breakfast and rooms are cute. The bad staff, unfortunately, their beds are terrible, like sleeping on a bed when you were 15 years old. We switched rooms and the bed problem was worse! The air conditioning does not stay on especially at night and it gets really hot. The internet also turns off in the middle of the night so if you listen to music , birds, etc, that can pose a problem. In the shower you have shampoo, conditioner and body all in one so I was not able to untangle my as they did not have conditioner. Their T.V. Has no English channels except BBC. They did offers movies and their HDMI connection did not work. When I spoke the manager about all this, he was pretty non chalante about the whole thing! We were travelling to Cologne for a trade show for business and stayed 6 days and had no sleep for 6 stays. No compensation , no discounts no nothing for The hotel to compensate our terrible stay. Would I stay at CityClass Hotel again, Never!
Stayed 6 nights in Jun 2025

10/10 Excellent

Stacie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The family quad room had 3 separate sleeping areas and a/c. It was close to everything. The room was clean and modern. It had a hot pot, tea, insta coffee, mugs, wine glasses, and a mini fridge.
Stayed 1 night in Jun 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great!
Stayed 3 nights in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and a great location.
Stayed 1 night in Jun 2025

6/10 Okay

LEONARD

Traveled with family
Liked: Staff & service
Hard to find.
Stayed 2 nights in Apr 2025

8/10 Good

Edith

Stayed 4 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we'd only note that the nighttime noise gets to be quite loud. There are a number of pubs close to the hotel, and partiers are often awake until 3 or 4am.
Stayed 2 nights in May 2025

10/10 Excellent

David W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

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