I checked in at 3 and couldn’t take a shower becuase there was not hot water. The receptionist said it would be back on in 2 hours, but it came back on at 7:30 pm that’s ridiculous
There was a blood on the bed. In fact, I took a picture of the bed.... Unfortunately, I saw the blood in the morning.... I was late leaving the room, otherwise I would have asked for refund.... And I still need a refund.
Very comfortable and the staff was very friendly. Very clean
Staff was very friendly and the room was very comfortable and clean.
Musty and damp no opening windows. Bathroom so small you have to close door to sit on toilet.
It is what it is -- affordable lodging. I got what I expected and paid for, no surprises or disappointments.
Only negative was the construction being done, which was slightly irritating, but you can't fail someone trying to improve the property. Location is excellent. Staff were excellent.
Location, cleanliness and price OK. many restaurants nearby
The overall experience was good, check-in was awkward considering there was no one at the front desk to check us in at 10PM! We waited about 10 min. The clerk came in very apologetic. The room was clean and acceptable and we stayed for 2 nights. Did not visit pool, fitness center or partake in the free breakfast. The only problem I had was housekeeping knocking on my room door @ 8AM when check out is at 12PM! When I didn't answer, she decided to come on in, and boy did she get a surprise!
I read some reviews and looked at the star ratings and I thought I made a wise choice. This hotel nor room impressed me. There was stains on the carpets, sticky stuff. I was afraid of the bedding. The iron would stick to your clothes. Just not a good experience.
It was clean and pi et friendly but the bathroom was so small you could fit in it
Rooms are getting old, bathroom is too small but the staff are friendly
it was satisfactory. Th e young woman at the front desk seemed very inexperienced so checking in took more time than it needed. It was the first time i have stayed ina hotel that still had an anolog tv and one that should've been replaced. The walls were a tad thin as i could hear enough guest noise that i ran the fan all night to drown it out.
Staff was very friendly and helpful, however the hotel wasn't amazing in itself.
good rate. Makes for affordable touring in DC. The room was okay and the breakfast worked. Would probably use again.
The front desk staff was friendly but the cleaning ladies weren't very polite.
Average, not for more than one night. The room was clean and in good state.
Sink was very dirty, staff was not helpful. Room keys kept not working.
Red Roof Inn Washington DC - College Park places you within 2 miles (3 km) of University of Maryland, College Park and Xfinity Center. This 68-room hotel has free in-room WiFi, free self parking, and a gym.
Guests can expect to find free WiFi and 32-inch LCD TVs with digital channels and first-run movies. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Red Roof Inn Washington DC - College Park, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include free newspapers and a vending machine.
I checked in at 3 and couldn’t take a shower becuase there was not hot water. The receptionist said it would be back on in 2 hours, but it came back on at 7:30 pm that’s ridiculous
There was a blood on the bed. In fact, I took a picture of the bed.... Unfortunately, I saw the blood in the morning.... I was late leaving the room, otherwise I would have asked for refund.... And I still need a refund.
Thank you for taking the time to give us some feedback. Sorry I did not get the chance to meet with you.Your experience will be shared through out the faculty. If you should have any further questions or concerns please reach out to property management.
Very comfortable and the staff was very friendly. Very clean
Thank you for taking the time to fill out a survey regarding your most recent visit to our property. We do strive to give personalized service and an authentic experience to our guests; and I am so happy you enjoyed your stay and that our team members assisted you throughout. Please know that your feedbacks are always welcomed and they are extremely valuable in assisting us to improve our services. I hope you enjoyed all that Washington D.C. has to offer and please join us again soon! Best Wishes
Staff was very friendly and the room was very comfortable and clean.
Thank you for taking the time to fill out a survey regarding your most recent visit to our property. We do strive to give personalized service and an authentic experience to our guests; and I am so happy you enjoyed your stay and that our team members assisted you throughout. Please know that your feedback are always welcomed and they are extremely valuable in assisting us to improve our services. I hope you enjoyed all that Washington D.C. has to offer and please join us again soon!
Musty and damp no opening windows. Bathroom so small you have to close door to sit on toilet.
Our aim to always exceed guest’s satisfaction is our utmost aspiration. We apologize for the musty and damp room. Please know that your feedback is extremely important to us, as it allows us to not only meet the needs of each and every guest we serve ; but to go beyond expectations. We will also utilize the information you provided about our bathrooms. Please know that your feedback is extremely important to us and your comments and issues will be addressed.
It is what it is -- affordable lodging. I got what I expected and paid for, no surprises or disappointments.
Thank you for taking the time to fill out a survey regarding your most recent visit to our property. I appreciate your feedback and I will share it with our team. Best Regards
Only negative was the construction being done, which was slightly irritating, but you can't fail someone trying to improve the property. Location is excellent. Staff were excellent.
Thank you for staying with us at the Red Roof Inn, College Park. I would like to thank you for sharing your positive feedback. I am so glad that you enjoyed your stay; and apologize for the inconvience of the construction on site, we hope that you will appreciate the many renovations being done; on your next visit. Comments like yours help us to improve. Hope to see you soon.
Location, cleanliness and price OK. many restaurants nearby
I am sorry for your inconvenience as we were upgrading our plumbing system. Please bring a copy of this email during your next visit and we will be happy to give a discount on your next visit.