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Homewood Suites by Hilton Silver Spring

3.0 out of 5.0

Recent guest reviews

The furniture was old in the room. The day hotel staff at the front desk, we're rude and unprofessional. They need more training on customer service.

The Homewood hotel shares a building and lobby with Hamden Inns. It appears to have a private breakfast room. Breakfast was OK. Room HVAC system was noisy. Bathroom was fine and well lit. I was in Silver Spring on business, but there seemed to be a number of families, presumably going to DC.

Hotel was in a very bad and tight location. Hard to get in and out of it. Hotel is old and small in size. Room was clean, but on the small side also. Bed mattress was very soft and uncomfortable. Various things in room appeared to need repairing - bathroom area, dresser in sleep area, etc. On the other hand, the staff was very friendly and accommodating. Valet were very courteous.

Family visiting DC for fall break. Spent most of our stay at the mall looking through the museums and monuments. Homewood was comfortable, a bit worn, but had everything we needed. Close to the metro - felt fairly comfortable walking the 3 blocks up to our hotel. Free breakfast and had a fridge in the room for some snacks. Pool and hot tub were nice in the evenings. Many good places to eat close to the hotel. We never got back in time to checkout the drinks and snacks at the managers reception - nor any warm cookies. But we had a good stay. Staff were decent and helpful.

The hotel was good and comfortable. Most of the staffs were courteous, except the hotel manager (Victoria) who was rude and inconsiderate. She didn’t want to hear my questions about my reservations (I had two reservations one for me and another for relatives we were traveling to attend a wedding in Silver Spring MD). She was inpatient, abrasive and unfriendly. I was planning to contact Hilton to report the experience so thank you for the opportunity. Best Regards.

The staff and hotel experience was wonderful. The rooms were very clean and the valley service was on point. This location is perfect for local shopping as well as 15 to 20 mins away from D.C. This is my Second time around and I am looking forward towards my future trip again.

Everything was great: service, price, location, amenities, room, breakfast and dinner, thenk you

We were surprised of how beautiful was the hotel, amenities, great breakfast, excellent service, room with kitchenette, very professional staff,, we will come again

The hotel was very clean and the room was great. This facility is highly recommended.

Hotel was great- nice & clean - fantastic room. Would stay again .Very helpful staff. Loved it

Grammas funeral. Hotel was very good just like the Homewood Suites in Denver.

Great service, top-notch breakfast (waffles, french toast, eggs, muffins, etc), beds were comfy, plenty of room with our 4 children

The hotel was clean with friendly staff. The gym and the pool were very nice as well. It was a great hotel for the value I got. Thanks!

We went to march on DC. The location was great because the Metro is nearby and when the rally was over we took the Metro North and were ahead of the traffic. We left the car there after check out and picked it up in the afternoon.

Had a great time! Convenient location. Staff warm and helpful! Price was even lower than first quote! Even had dinner options during week nights!

Room options

Studio Suite, 1 Queen Bed

Queen 1 | Sleeps 5

Premium Suite, 1 King Bed

King 1 | Sleeps 5

Suite, Accessible

Queen 1 | Sleeps 4

Suite, Accessible

Queen 1 | Sleeps 4

Guest reviews for Homewood Suites by Hilton Silver Spring

Everyone (2) Couples (1) Business (3) Family (7) Other (2)
1

below the other hilton brands

Everyone

The furniture was old in the room. The day hotel staff at the front desk, we're rude and unprofessional. They need more training on customer service.

By on Jan 18, 2017

3

fine hotel - nothing special

Everyone

The Homewood hotel shares a building and lobby with Hamden Inns. It appears to have a private breakfast room. Breakfast was OK. Room HVAC system was noisy. Bathroom was fine and well lit. I was in Silver Spring on business, but there seemed to be a number of families, presumably going to DC.

By , from Westport on Apr 21, 2016

3

veteran reunion

Couples

Hotel was in a very bad and tight location. Hard to get in and out of it. Hotel is old and small in size. Room was clean, but on the small side also. Bed mattress was very soft and uncomfortable. Various things in room appeared to need repairing - bathroom area, dresser in sleep area, etc. On the other hand, the staff was very friendly and accommodating. Valet were very courteous.

By on Dec 16, 2015

4

vacation

Families

Family visiting DC for fall break. Spent most of our stay at the mall looking through the museums and monuments. Homewood was comfortable, a bit worn, but had everything we needed. Close to the metro - felt fairly comfortable walking the 3 blocks up to our hotel. Free breakfast and had a fridge in the room for some snacks. Pool and hot tub were nice in the evenings. Many good places to eat close to the hotel. We never got back in time to checkout the drinks and snacks at the managers reception - nor any warm cookies. But we had a good stay. Staff were decent and helpful.

By on Oct 20, 2015

3

homewood suites by hilton silver spring

BusinessTravelers

The hotel was good and comfortable. Most of the staffs were courteous, except the hotel manager (Victoria) who was rude and inconsiderate. She didn’t want to hear my questions about my reservations (I had two reservations one for me and another for relatives we were traveling to attend a wedding in Silver Spring MD). She was inpatient, abrasive and unfriendly. I was planning to contact Hilton to report the experience so thank you for the opportunity. Best Regards.

By on Jan 26, 2015

4

great place to relax

Singles

The staff and hotel experience was wonderful. The rooms were very clean and the valley service was on point. This location is perfect for local shopping as well as 15 to 20 mins away from D.C. This is my Second time around and I am looking forward towards my future trip again.

By on Aug 11, 2014

5

great for family and for business

Families

Everything was great: service, price, location, amenities, room, breakfast and dinner, thenk you

By on Jul 2, 2014

5

greta for family get together

Families

We were surprised of how beautiful was the hotel, amenities, great breakfast, excellent service, room with kitchenette, very professional staff,, we will come again

By on Jul 2, 2014

5

business trip

BusinessTravelers

The hotel was very clean and the room was great. This facility is highly recommended.

By on Jun 24, 2013

5

great stay!

Families

Hotel was great- nice & clean - fantastic room. Would stay again .Very helpful staff. Loved it

By on Apr 15, 2013