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Recent guest reviews

Clean , Staff friendly, should offer better deals since amenities are closed, There are no USB ports to recharge electronics.

Bed was very comfy. Rooms have been updated a bit but still oldish looking

This is a basic hotel. We stayed in a nice king bed non-smoking. Our main reason for choosing the hotel was that it is close to Cuyahoga Valley National Park, so it worked well for us to stay over two nights and enjoy the park. In the first room we were assigned the toilet did not properly flush so they re-assigned us. A couple staff people weren't wearing masks even though there were signs saying they were required.

The indoor recreation. Pool was cold but everything else was great

overall excellent experience: close to the highway, clean, kind. Nice place for a stop while traveling

The breakfast was awesome. The staff was polite. The rooms were ok.

Like - it was clean and quiet and the price was very reasonable. Dislike - the exhaust fan in the restroom of 303 was not working, it could of been the actual fan not working or the timer of the wall. the restroom got full of steam after the shower. (not a big deal)

the property could use some updating to the rooms.

The breakfast area, the fabric chair seats were so filthy I did not feel comfortable putting my purse in the chair beside me. The food was good but don't they realize that having people sit in such dirty conditions ruins everything?

I loved the hotel. But when we was in pool area. Their was a child that was beeing very rude to my husband and i and we could not find her parents.i understand that kids get rough in pool. But this child was very rude and rhen she was gonna fight with another young girl. So we couldn't enjoy the pool at all. But other wise we loved the hotel

Hotel is older but kept clean. Dining room carpet and chairs could use a good steam cleaning however. But breakfast was delicious! The police presence over the weekend was somewhat alarming due to the influx of people. Staff was nice, but starting on Friday night through Saturday night the Richfield Police were there it seemed every time we walked outside. During the week days it wasn’t like that.

The pool area was nice. Has a huge pool and lots of things for kids to do. However the room was bad. Ac barely worked we had to go get a fan. The beds where so tiny no where near a double. Stained carpets, peeling walls and the shower kept going from hot to cold.

The pool was great, and the water was warm! The beds were comfortable, and there was enough space. The staff was so nice! After i was all settled in, the front desk called to make sure everything was to my liking. Definitely will stay again! Wish the price was a bit more manageable, though!

Long building for someone who has difficulty walking. Overall would stay there again.

There were people drinking alcohol in the pool and hot tub area with open cans and bottles. Children were running everywhere unsupervised. I had to save someones kid who jumped in the pool and couldnt swim. We could not even enjoy ourselves at all. And the staff didnt seem to care. It was a free for all and eventually someone is going to get hurt.

I wish the breakfast stayed open a little later, but overall not too bad.

Brecksville Rd Richfield OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Quality Inn & Suites places you within 2 miles (3 km) of Cuyahoga Valley National Park and Furnace Run Metro Park. This 216-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 216 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Quality Inn & Suites features an indoor pool, an outdoor pool, and a children's pool. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Double Beds, Non Smoking, Balcony

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking (Divided Room)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites

Everyone (13) Couples (6) Family (18) Friends (2) Other (1)
5
Everyone

By on Dec 27, 2020

Review comment responded on Dec 28, 2020

Dear guest, thank you very much for the superior rating you have given us. WE are glad that we are able to cater to you with great service. It is a pleasure to have given you satisfaction. Hope to serve you again. thank you

4
Partner Couples Business Business

Clean , Staff friendly, should offer better deals since amenities are closed, There are no USB ports to recharge electronics.

By , from San Diego on Oct 13, 2020

Review comment responded on Oct 14, 2020

Thank you for choosing to stay with us at this time of many changes and safety adjustments Jenny. Our front desk staff could have helped you with recharging your devices. We look forward to having you back next time when we are able to make all/more amenities safely available.

4
Family

Bed was very comfy. Rooms have been updated a bit but still oldish looking

By , from Michigan on Oct 13, 2020

Review comment responded on Oct 14, 2020

Thank you so much for your feedback TM. Our property updating is an ongoing process and we are excited for what's to come next despite these challenging times. We would definitely love to see you again sometime soon with more improvements to our rooms ready to provide even more comfort for you and all our future guests. As it is now, Quality Inn & Suites Richfield delights in providing quality service by putting in our best efforts every day to stand to that commitment.

5
Everyone

By on Sep 12, 2020

Review comment responded on Sep 18, 2020

Thank you so much for your feedback, we are pleased to know you had a pleasant experience with us here at Quality Inn & Suites Richfield! See you back soon!

3
Partner Couples

This is a basic hotel. We stayed in a nice king bed non-smoking. Our main reason for choosing the hotel was that it is close to Cuyahoga Valley National Park, so it worked well for us to stay over two nights and enjoy the park. In the first room we were assigned the toilet did not properly flush so they re-assigned us. A couple staff people weren't wearing masks even though there were signs saying they were required.

By , from Columbus on Jul 20, 2020

Review comment responded on Jul 21, 2020

Dear Joel, thank you very much for your feedback. We are glad that you were re-assigned to a room that made you comfortable. We will definitely go over the wearing of masks with our staff, this is to be observed at all times. We hope you had a great time at Cuyahoga Valley National Park and please do think of us when you're back in the area. Thank you!

4
Everyone

The indoor recreation. Pool was cold but everything else was great

By on Nov 13, 2019

Review comment responded on Nov 13, 2019

Thank you for your valuable opinion regarding our pool. Your voice is very valuable to us and we hope you will return on your next travels.

5
Business Business

overall excellent experience: close to the highway, clean, kind. Nice place for a stop while traveling

By on Oct 18, 2019

Review comment responded on Oct 19, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4
Friends

The breakfast was awesome. The staff was polite. The rooms were ok.

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and breakfast. We hope to see you again in the future. Thank you for your valuable business.

5
Family Family

Like - it was clean and quiet and the price was very reasonable. Dislike - the exhaust fan in the restroom of 303 was not working, it could of been the actual fan not working or the timer of the wall. the restroom got full of steam after the shower. (not a big deal)

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you so much for the incredible rating. We look forward to your next visit!

4
Family with small children Family

the property could use some updating to the rooms.

By on Sep 4, 2019

Review comment responded on Sep 5, 2019

Thank you for taking the time to share. We appreciate your feedback regarding our property. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

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