We checked in late but our experience was pleasant, the room was clean and our beds were comfy.
no particular comment. an average hotel room
Clean inside and outside, close to restaurants and movie theater.
Staff was very friendly and hotel was very clean
The short time i stayed was very pleasant and relaxing
Only real problem was the phone didn't work. Too many pillows for me. I didn't want to throw them on the floor so they loaded the blankets and crowded me to one side.
The room and bed was much nicer than I expected. I woukd highly recommend this and I will stay there the next time I’m in the area.
It was good to stay there. It is clean and looks new.
The room was comfortable and had no problems during the stay. Although a free breakfast is provided, the choices were rather limited and seemed to be on short supply.
I made the first night reservation on this travel booking site. I had a colleague flying in late. He didn't book his own hotel so I did it for him in the afternoon. He didn't make the flight to Cleveland and ended in Pittsburgh instead. I drove back to the hotel at 11:00 and explained the situation to the night desk clerk. She told me that she couldn't credit the room cost. That's life I thought. However, the day clerk whose name is spelled a y s e, checked me in that day, told me very politely that she'd bring it up to the general manager and see what could be done. She was so nice about the whole situation I chose to stay an additional night. The general manager was also very nice and accommodated me with the credit. The important thing here was not the credit but the tremendously friendly and kind way they helped me. I'll definitely stay here in a few weeks when I'm back in Cleveland.
The hotel was very nice and convenient to where we were visiting. Great, friendly & helpful staff! The room was very comfortable and the breakfast was good. We will stay there again when we visit Solon!
The staff is dedicated and proactive in ensuring that the client experience is top rated.
Wonderful seeing and visiting with family and friends at the breakfast buffet. Staff exceptional
Clean. needs a laundry for guests
I stayed 6 nights; first visit to this hotel. Even thought there was a large number of children with parents (for sporting events) over the weekend, my room on the first floor was still quiet. Staff is very good. Mrs. Michelle Reid at the front desk and the daughter/mother on the housekeeping staff are excellent people. The family who takes care of hte buffet breakfast are also very attentive. I stayed at this hotel because my parents are now in an assisted living resident nearby, and I will stay at this hotel again on future visits.
Very friendly and accommodating. Comfortable environment with good service.
The stay in the hotel was nice and quiet. The staff was friendly and was helpful.
Had such a nice stay that I will definitely stay here when I go back for horse shows next year.
Hampton Inn Cleveland-Solon places you within a 10-minute drive of Cuyahoga Valley National Park and South Chagrin Reservation. This 103-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All 103 rooms provide microwaves, coffee makers, and free local calls. Guests can expect free WiFi and 50-inch LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available on request.
At Hampton Inn Cleveland-Solon, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
We checked in late but our experience was pleasant, the room was clean and our beds were comfy.
no particular comment. an average hotel room
Clean inside and outside, close to restaurants and movie theater.
Staff was very friendly and hotel was very clean
The short time i stayed was very pleasant and relaxing
Only real problem was the phone didn't work. Too many pillows for me. I didn't want to throw them on the floor so they loaded the blankets and crowded me to one side.
Thank you very much for the great review! I do apologize for the telephone that malfunctioned (we have replaced it). Let me know if there is anything else we could have done to earn an excellent rating from you next time. Thank you again and Happy Holidays! Warm regards, Terry Terry Herman | General Manager
The room and bed was much nicer than I expected. I woukd highly recommend this and I will stay there the next time I’m in the area.
Thank you very much for the great feedback - it is sincerely appreciated. We look forward to welcoming you back soon ! Warm regards, Terry Terry Herman | General Manager
It was good to stay there. It is clean and looks new.
Thank you so much for the awesome review! I will definitely pass on your kind words to my entire team. See you again soon! Warm regards, Terry Terry Herman | General Manager
Hi Thomas. I am glad that you enjoyed your stay with us. Let me know what you think of our new décor - always great to hear my guests thoughts on our recent renovation. Thanks! Warm regards, Terry Terry Herman | General Manager